Ratings based on 588 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Good location

Posted Aug 27, 2015
Although the location of the hotel is very good. Would not recommend for comfort, cleanliness,.sheets are torn .. It is actually a very very old house converted to an hotel. Antique cupboards that do not work. lot of improvements needed to keep it clean, walked into the room with dust all over.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
Perfect location and a wonderful staff! I would recommend this to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Historic hotel in luxury shopping district.

Posted Aug 24, 2015
Pros: Staff is awesome.
Cons: Pillows are a bit hard.
Very old, historic building with restaurant and pleasant rooftop lounge area. Walking distance to major tourist sites and designer shopping. Exceptional staff able to deal with any request.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Excellent location! Right in city center/

Posted Aug 21, 2015
Pros: Location, Staff and historical charm.
Cons: Shower is a bit different until you figure it out.
The staff was extremely nice and hotel was roomy and comfortable. Enjoyed the rooftop restaurant for a drink. Easy walk from train station.
1 out of 5
by A verified traveler

二度と泊まらない

Posted Aug 19, 2015
立地はよいがそれだけ。部屋はエレベーターを降りてから更に階段を登り降りせねばならず、重いスーツケースを持っての移動は大変です。ベランダ付の部屋を予約しましたが、見えたのは工事中の隣の建物のみ。朝から工事の音がうるさく、夜は隣の部屋の声が丸聞こえ。一番最悪なのはお風呂の蛇口から錆の水が出たことです。30分ほど流したらよくなりましたが4つ星でこれはない。スタッフは『ホテルが古いから、昨日水道タンクでトラブルがあった。』と言うだけで、部屋を変えてくれはしませんでした。二度と利用することはありません!!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

charming character hotel with helpful staff

Posted Aug 18, 2015
lovely views of the city from the roof terrace, easy walking distance from the main attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

高級ブランド店に囲まれた小綺麗なホテル

Posted Aug 15, 2015
高級ブランド店ひしめくトルナブオーニ通りにあります。確かオメガの隣だったと思いますが、入り口は小さいので注意しないと見落としてしまいます。しかし奥は広く、一番上の4階(だったかな?)のテラスからは街が一望できます。豪華という感じではありませんが、小綺麗で特に問題がありません。フェラガモやティファニー、プラダなども目の前で、シニョーリア広場までも歩いて5分ほどです。ホテルから歩いて1分(目の前)のサンタトリニタ橋からはとなりのヴェッキオ橋がきれいに見えます。手ぶらなら、S.M.N駅から徒歩10分くらいですが、トランクを押して歩くようなら石畳なので大変です。タクシーをお勧めします。
2 out of 5
by A verified traveler

Zentrales aber in die Jahre gekommenes Hotel

Posted Aug 14, 2015
Das Hotel ist ein sehr altes Haus. Bei unserer Anreise bekamen wir ein Doppelzimmer mit einem sehr alten Bad in dem es schimmelte. Nach Beschwerde bekamen wir eines mit neuem Bad, was sich allerdings als Einzelzimmer heraus stellte. Nach erneuter Beschwerde hieß es , es wäre nichts anderes frei. So mussten wir dort bleiben. Das Personal war sehr freundlich und die Lage ist sehr gut. Ebenso die dachterasse. Die Zimmer und das Frühstück allerdings haben Bei weitem keine vier Sterne verdient!
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

Hotel tres bien place. Personnel tres agreable.

Posted Aug 7, 2015
Hotel tres bien situe au centre de Florence avec des chambres tres agreables. Le personnel est parfait. Mention speciale pour la terrasse et ses serveurs et serveuses.
5 out of 5
Recommended
for Everyone
by A verified traveler from Youngstown, Ohio

Perfect location. Perfect staff. Perfect stay.

Posted Aug 5, 2015
Pros: We loved everything.
Cons: We can't think of anything which needs improving....
Location: The BEST location in Florence. Convenient to the train station and every museum and other attraction you'd want to visit.
We thoroughly enjoyed our stay at the Tornabuoni Beacci. We had a triple room for myself, my husband and our 16 year old daughter, and we actually had TWO FULL bathrooms - an unexpected bonus. Our room was spacious and comfortable. We appreciated the air-conditioning and the wifi. The hotel is within easy walking distance of the train station, the Duomo, the Uffizi, Accademia, Ponte Vecchio, Boboli Gardens and many more beautiful sites in Florence. The front desk staff went above and beyond to make our stay comfortable. Their restaurant recommendations were perfection. They booked our museum tickets and dinner reservations. Natale Mastrantonio at the front desk was the BEST. He even gave us recommendations for our next destination - Rome - and put us in touch with a guide for the major sites in Rome and recommendations for restaurants in Rome. Thanks to Natale, we had some of the best meals of our entire European vacation. The rooftop terrace is an absolute treasure. The views are incredible. The complimentary welcome drink was most appreciated. Shopping in the area is amazing. The complimentary breakfast is sumptuous. Every member of staff we dealt with was extremely helpful and courteous. Florence and the Tornabuoni Beacci was the highlight of our two week European vacation.