Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Buena ubicacion, excesivo cobro de parking

Posted Oct 24, 2016
Pros: Ubicacion
Cons: nada
Buena ubicacion, excesivo cobro de parking. El desayuno podria completarse un poco y seria genial. Muy buena atencion del personal en todo momento
Comment from Hotel Management
Nov 4, 2016 by Simona, Hotel Management
Thank you very much for your reviews. Kind regards
4 out of 5
by A verified traveler

Nice

Posted Oct 4, 2016
The hotel have really good staff, is old hotel construcción with Nice decoración, the bathroom is to little that the bad thing.Pretty dinigroom but the breafast dont have many opciones.
Comment from Hotel Management
Nov 2, 2016 by Simo, Hotel Management
Thank you for your rewies. See you next time in Florence Kind regards
5 out of 5
by Marc

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you so much!!!!
5 out of 5
by felisa ester

Very pleased

Posted Aug 13, 2016 on Hotels
Staff was helpful and hospitable. Great breakfast! Good location I would stay there again and recommend it to my friends.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you so much for your kind reviews. See you next time in Florence!!!
5 out of 5
by felisa ester from Haddonfield, NJ

Posted Aug 8, 2016 on Hotels
Very hospitable and helpfull staff. Great breakfast!
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you very much for your kind rewies. See you next time in Florence
4 out of 5
by EDUARDO from Guadalajara

Bueno hotel, retirado zona turística a pie

Posted Aug 7, 2016 on Hotels
Es un hotel bonito, en una casona muy bonita en buena zona, un poco retirado del centro para hacer el paseo peatonal todos los días, pero demasiado como para gastar en taxi. De las camas adicionales que se colocan para niños una de ellas era un catre con unos cojines, muy incómoda, tuvimos que pedirle a la camarera que pusiese una colchoneta y así lo hizo, pero a solicitud nuestra.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you so much for your kind reviews. See you next time in Florence!!!
5 out of 5
by A verified traveler from England

Lovely Classic Hotel

Posted Jul 24, 2016
Pros: I liked the liked the proximity of the hotel to attractions and the interior of the hotel was impressive. The staff were excellent, so friendly.
Location: In a good location, just off a main street leading to the train terminal and available coaches and taxis and within 10 mins walk of many attractions
I was most impressed with the hotel as soon as I stepped in from the street with it's lovely reception hall and friendly attendant! The hotel has the Grand elegance of a bye-gone age with painted ceilings and wrought iron staircases. The room was tastefully furnished and comfortable and nice and airy. The staff were all so helpful, so all in all it made for a very enjoyable stay all round!
Comment from Hotel Management
Jul 26, 2016 by Staff, Hotel Management
Dear Claire, Thank you so much for your nice words. See you next time at Hotel Villa Liana. All our best wishes!!!
5 out of 5
by Andrew from California

Beautiful rooms and Excellent Service

Posted Jul 10, 2016 on Hotels
Beautiful room. Excellent service and quiet location. I highly recommend this hotel
Comment from Hotel Management
by simo, Hotel Management
Dear Andrew thank you very much for your wonderful words and see you during your next visit in Florence. All the best Simona
4 out of 5
by Federico

Posted Jul 8, 2016 on Hotels
Comment from Hotel Management
by simo, Hotel Management
Grazie Federico. Alla prossima!!! Un caro saluto da parte di tutto lo Staff e la Direzione
5 out of 5
by shelley from Los Angeles

Wonderful Staff, Great Location, Beautiful Hotel

Posted Jul 2, 2016 on Hotels
The staff at this hotel are wonderful, helpful and friendly. They really make a sincere effort to make your stay comfortable. They changed our room readily when the internet wasn't working well and were most accommodating in printing passes and helping our navigating.
Comment from Hotel Management
by simo, Hotel Management
Dear Shelley, Thank you very much for your nice words. See you during your next visit in Florence. All our best.