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Rating 10 - Excellent. 1131 out of 1871 reviews" "
Dear Edward, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.
8/10 Good
Katherine
Traveled with family and small children, Traveled with group, Traveled with family
Apr 20, 2024
Liked: Cleanliness
It served its purpose. The lobby smelled musty but the rooms were clean and it was conveniently located.
Katherine
Stayed 1 night in Apr 2024
Response from Aida GM on Apr 21, 2024
Dear Katherine, Thank you for taking time out to leave us a review and rating, we will be addressing your concerns. We appreciate your support and we hope to see you again soon
6/10 Okay
Summer
Traveled with family and small children
Apr 20, 2024
Building could use some updating but did the job. We slept safe for the night.
Summer
Stayed 1 night in Apr 2024
Response from Aida GM on Apr 21, 2024
Dear Summer, Thank you for taking time out to leave us a review and rating. We appreciate your support and we hope to see you again soon
I have a difficult time finding anything positive about our stay. The online rating for this property is clearly not a true reflection of the property. We checked in late at night and when we walked into the room we were immediately hit with a strong foul odor like old urine. Desk person brought us a bottle of air freshener but that didn’t help. We could not wait to get out of the room and back on the road. Never again at this or other HJ’s.
Charles
Stayed 1 night in Apr 2024
Response from Aida GM on Apr 20, 2024
Dear Charles, Thank you for taking a moment to tell us about your stay. I am sorry to hear you experienced some issues, we will work hard to fix this and we will be addressing your concerns. Thanks for letting us know.
We stayed here for one night on our way back to Canada. The room was modern/ upgraded and very clean. The price was excellent at $71. /night. Would highly recommend this property. Continental breakfast included. Check in process with the gentleman however was extremely slow and we were the only ones checking in . The lady at checkout was grumpy and not friendly at all. We were on second floor and there are no elevators.
Georges
Stayed 1 night in Apr 2024
Response from Aida GM on Apr 20, 2024
We appreciate your rating, and we will be addressing your concerns. Thanks for staying with us. Hope to see you again soon.
Mixup at checkin had staff thinking they gave us the wrong room. Had to wait for them to figure it out. Will stay again, though. Very clean and seemed safe area.
Leon
Stayed 1 night in Apr 2024
Response from Trey P. on Apr 16, 2024
Dear Leon, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
4/10 Poor
Robert
Traveled with family
Apr 15, 2024
Disliked: Staff & service, amenities
There are several other choices at this exit. Pick one of those.
Robert
Stayed 1 night in Apr 2024
Response from Trey P. on Apr 16, 2024
Dear Robert, Thank you for staying with us. We apologize if your stay with us was not as pleasant as it should have been. If you experienced any problems you would like to discuss please feel free to contact us at the hotel.
Dear Patricia, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
Given that, to my knowledge, they are not building new HoJos, this one, at least my room, was renovated and in good shape. Slightly better than one might expect for thr rate.
David
Stayed 1 night in Apr 2024
Response from Aida GM on Apr 12, 2024
Dear David, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
10/10 Excellent
Arthur
Business traveler
Apr 11, 2024
Liked: Amenities
Staff
Arthur
Stayed 3 nights in Apr 2024
Response from Trey P. on Apr 11, 2024
Dear Arthur, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dear Edward, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dear Lars, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dear Phil, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dead bolt did not work and the room was a mess--food left in refridge. Not worth the $85!
gary
Stayed 1 night in Apr 2024
Response from Trey P. on Apr 8, 2024
Dear Gary, Thank you for staying with us and thank you for leaving us a review. We apologize for the issues you experienced while staying here. We will make sure to address the issues you mentioned and thank you for informing us.
We arrived at 2am but we called at 7pm and receptionist left a note that we would be there about 2am. When we arrived the night receptionist was extremely rude. We let that go and did not say anything. When we got to our room the door was open and made us feel super uncomfortable and anxious. Room was dirty! Mirrors were disgusting, toothpaste in sink, bathroom had hair in drain dirty toilet and nasty shower! We will never go back!!!!
Lacey
Stayed 1 night in Apr 2024
Response from Trey P. on Apr 6, 2024
Dear Lacey, Thank you for taking a moment to tell us about your stay. I am sorry to hear you experienced some issues, we will work hard to fix this and we will be addressing your concerns. Thanks for letting us know.
10/10 Excellent
leonicio
Apr 6, 2024
Good location - nice stuff
leonicio
Stayed 1 night in Mar 2024
Response from Trey P. on Apr 6, 2024
Dear Leonicio, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Updated and clean room. Staff excellent and breakfast was excellent as well.
Ruth
Stayed 1 night in Mar 2024
Response from Trey P. on Apr 4, 2024
Dear Ruth, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
10/10 Excellent
Daniel
Apr 3, 2024
Well done
Daniel
Stayed 1 night in Apr 2024
Response from Aida GM on Apr 3, 2024
Dear Daniel, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
Dear Karlen, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dear Patrice, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dear Christine, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Staff was friendly. Sheets were clean and towels were clean but there were dead bugs on the floor around the table between the two queen beds. The luggage holder was broken so I couldn’t put my luggage UP off the floor had to put it in the tub for the night. Microwave was all rusted around interior of the door and there was a live cockroach on the wall up by the ceiling. I slept in my clothes with my pants tucked into my socks. No clue how breakfast was didn’t want to chance it after the bugs. Left right away in the morning. Glad I had only booked one night.
Pamela
Stayed 1 night in Mar 2024
Response from Trey P. on Apr 1, 2024
Dear Pamela, Thank you for staying with us and thank you for leaving us a review. We apologize that you stay was not as pleasant as it should have been. We will make sure to look into the issue you had. We hope you might give us another chance in the future.
Perfect for traveling 95 and for a stop at Buckees in the morning.
Jeanette
Stayed 1 night in Mar 2024
Response from Aida GM on Mar 31, 2024
Dear Jeanette, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
8/10 Good
Richard
Mar 31, 2024
Richard
Stayed 1 night in Mar 2024
Response from Aida GM on Apr 20, 2024
Dear Richard, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
10/10 Excellent
Sherry
Mar 29, 2024
Liked: Amenities
Have stayed here many times. Rooms are very clean and updated. Staff very friendly and helpful. Great place right off of 95.
Sherry
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 29, 2024
Dear Sherry, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Friendly staff and clean rooms
All necessities including fridge and microwave in room
Deidre
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 29, 2024
Dear Deidre, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Lots of lightening, clean, nice little breakfast, boiled eggs, cereal, muffins, oj, bagles, lots to fill you up. Great motel for price.
Paul
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 28, 2024
Dear Paul, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
8/10 Good
Kahlil
Traveled with family
Mar 28, 2024
Liked: Cleanliness
Disliked: Amenities
Beds were hard, but everything else was ok. Room was clean and staff was friendly. Continental breakfast was as expected
Kahlil
Stayed 2 nights in Mar 2024
Response from Aida GM on Mar 28, 2024
Dear Kahlil, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
Dear Margaret, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
Dear Jennifer, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
8/10 Good
Richard
Traveled with partner
Mar 26, 2024
Liked: Cleanliness, staff & service, amenities
Convenient for dinning out and close to the interstate.
Properly old but well maintained .
Not good breakfast options as compared to other hotels.
Richard
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 26, 2024
Dear Richard, Thank you for staying with us and thank you for leaving us a review. We appreciate your feedback and hope to see you again in the future.
8/10 Good
DEBORAH
Mar 25, 2024
Rooms are nice and comfortable and on the ssurface clean. However, things.like lamps were dirty and nasty to the touch. Seems as though no one has cleaned them in a while.
DEBORAH
Stayed 2 nights in Mar 2024
Response from Trey P. on Mar 26, 2024
Dear Deborah, Thank you for staying with us and thank you for leaving us a review. We appreciate your feedback and hope to see you again in the future.
Dear Robert, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
4/10 Poor
Crystal
Mar 25, 2024
Crystal
Stayed 2 nights in Mar 2024
Response from Aida GM on Apr 14, 2024
Dear Crystal, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
This was a property we wouldn’t normally stay at but the good reviews persuaded us. Clean and very affordable.
dorothy m
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 25, 2024
Dear Dorothy, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future
This was a very good stay for the money. While not in the best neighborhood, I felt safe and relaxed from my travels. Can’t beat good value for the $!
Joseph
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 25, 2024
Dear Joseph, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future
Nice and convenient off the highway, super polite staff.
Ashleigh
Stayed 1 night in Mar 2024
Response from Trey P. on Mar 25, 2024
Dear Ashleigh, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future
Dear Nathalie, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future
Dear Dana, Thank you for staying with us and thank you for rating us. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future