Ratings based on 580 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

LS

Posted Sep 24, 2016
Bedroom no windows . Stairs up to the bedroom kind of a Den. Rare. Disapointed
1 out of 5
by A verified traveler from New York, NY

Far from downtown, old room and a rip off attitude

Posted Sep 14, 2016
Pros: nothing
Cons: change the rip-off mentality after someone has already spend 1000+ euros.
Location: very far and dark. no public transport
This hotel is far from downtown in an are which is a bit shady by the night, staff is a rip off and they cheated by charging 120Euros extra, expedia didnt help either. rooms are very old and very inconvenient.
4 out of 5
by A verified traveler

Great hotel at a great location

Posted Sep 9, 2016
Pros: Location in the city center
Cons: Location of the batchroom inside the room could be better, and of course parking space in the Firenze city center is a general problem
Location: location is just perfect
Very friendly and helpful staff; hotel close to the city center, the Arno, and (!) the american embassy in Firenze. The only disadvantage is to find parking space close to the hotel.
5 out of 5
by A verified traveler from West Vancouver, BC

Beautiful oasis of paradise in Firenze.

Posted Jul 23, 2016
A beautifully appointed hotel a short walk to the heart of Florence. But after the sights it makes the perfect escape from a busy city day.
5 out of 5
by Alan

This traveler left a rating score only Posted Jul 2, 2016 on Hotels
4 out of 5
by A verified traveler from Melbourne

Excellent service. Very accommodating

Posted Jul 1, 2016 on Wotif
Excellent service. Good sized rooms. Very accommodating staff. Easy walking distance to the main sites.
5 out of 5
by A verified traveler from london

nice & very clean

Posted Jun 16, 2016
Pros: quiet & peaceful set in lovely surroundings
Cons: no
Location: location good easy walking distance to shops & restaurants
our stay was very comfortable lovely room & good food
5 out of 5
by João from Lisboa

Manjares de Cultura

Posted Jun 15, 2016 on Hotels
Trata-se de um bom hotel de 5 * com uma boa relação preço/qualidade. O quarto ficava na área nova do Hotel e era bom e espaçoso. Em 15m a pé estavámos no centro histórico de Florença, a zona é segura e bem servida por Restaurantes e lojas de qualquer tipo. Só não gostei das sugestões do empregado para os Restaurantes pois eram destinados a turistas com todos os inconvenientes daí decorrentes. As minhas descobertas foram muito melhores pois optei pelas Tratorias onde vão os Florentinos. Basta fazer o trabalho de casa.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
4 out of 5
by A verified traveler from パリ

落ち着いた雰囲気が素敵なホテル

Posted May 11, 2016
Pros: 有名なホテルはたくさんあるが、客が多く観光シーズンはざわついていることが多いが、 このホテルはあまり大きくなく、受付や朝食でも混み合うことは全くなかった。 ゆっくり過ごせたのが良かった。
Cons: ルームサービスの氷が有料なのには驚き。 2泊中2回頼んだが、1回は忙しかったのか、2回電話依頼したにも関わらず持ってこなかった。
Location: 中央駅から700m。 2,300m近くにスーパーあり。 レストランも多少あり。 静かな場所。
中央駅から700mほど離れた所にあり、ホテルまで徒歩でも可能だが、 石畳が多いため、大きなスーツケースを持っている場合はタクシーがおすすめ。 フィレンツェの観光地からも1km強離れている。 歩くのが好きな人なら町並みを楽しみながら、のんびり散歩をしながら観光地に行くのもいいと思う。 ホテルは比較的新しいのか清潔。 ただ綺麗好きな人にとっては洗面所は少し掃除が行き届いていないと感じるかもしれない。 でも欧州のホテルはどこもそんなものだと思う。 ビッフェ形式の朝食も満足のいく内容だったが、朝7時〜となっているにも関わらず、 7時に行っても席には案内されるが、まだまだ準備している途中なのですべての食事が揃ってはいなかった。 7時半頃にようやく、全品出されたように思う。