Ratings based on 569 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nothing extraordinary- was given a standard room

Posted Apr 26, 2017
Walking distance to catch the tram line and very close to bus stop.
3 out of 5
by A verified traveler

I wouldn't stay here again

Posted Jan 24, 2017 on Hotels
This was a large room, however is was very shabby and not very chic any more. This room doesn't even represent 2 star. The bed was lumpy and the springs noisy. The windows are single glazed. The shower was over a deep and narrow bath with an old shower curtain sticking to your skin, yuk.
5 out of 5
Recommended
for Everyone
by A verified traveler from leicester

Clean good quality hotel

Posted Jan 15, 2017
Staff friendly and helpful ,large room very clean . Breakfast was awesome !!
5 out of 5
by guru

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Beautiful hotel

Posted Nov 25, 2016
Amazing room in a beautiful older hotel. Staff very friendly & helpful. Parking available for a fee. Only negative was that the lift was located up a few steps so we needed to lift our bags a bit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quite location

Posted Oct 15, 2016
Great hotel quite location but still close enough to walk to attractions. Staff very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Comrie, Scotland

Very pleasant location,

Posted Oct 7, 2016
Pros: The staff
Cons: Re-paper our bedroom walls
Location: Easy 15 minutes walk to the Bus and Train station and even less than that to the promenade along River Arno.
Very pleasant quiet location, convenient to the centre of the city on foot, helpful & very courteous staff, excellent breakfast provided each morning with plenty of choice. Room service excellent too and room nicely clean - notwithstanding very tired wall paper.
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Oct 3, 2016 on Hotels
The location of the hotel was quite convenient for visiting various tourist attractions either on foot or by taxi. It also has several restaurants of different cuisine in the vicinity. Though there was no hot water kettle in the room, the hotel would provide hot water on request at any time. Service and spread at breakfast was quite good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2016 on Hotels