Ratings based on 1,243 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New Zealand

Just perfect

Posted Aug 13, 2016
Pros: The room for three was so generous. The bathroom was ginormous. The hotel facilities outstanding. Breakfast was good. The afternoon drinks were great.
Cons: Nothing
Location: So close to everything.
Faultless. Location, staff, amenities, facilities, room, everything was perfect
Comment from Hotel Management
Aug 15, 2016 by Judith Canuzo, Hotel Management
Dear Melissa, Thank you for your perfect review for us. Your kind words are most appreciated. See you soon!
4 out of 5
by A verified traveler

Quiet, characterful oasis.

Posted Aug 7, 2016
Tastefuĺly renovated public areas, modern bedroom, good location.
Comment from Hotel Management
Aug 8, 2016 by Judith Canuzo, Hotel Management
Dear Guest, Thanks for the feedback written. Appreciate your review. See you next time. Best regards,
5 out of 5
by A verified traveler from NYC

An elegant home away from home

Posted Aug 5, 2016
This is an elegant and historic hotel a few minutes walk from the Accademia. The rooms are spacious with modern accoutrements - beautiful baths, large closets - very light and airy but with respect to the history behind the building. It is beautifully appointed and landscaped - a quiet terrace for breakfast and drinks, an inviting TV and reading lounge upstairs, a freezer full of ice pops available at anytime and a lovely lobby and reception area. The hotel is so comfortable that you could easily stay in all day - but immerse yourself in art and the beautiful streets and then at 6, return for pre-dinner drinks on the terrace. Quiet, elegant, with a nice selection, it is the perfect way to rejuvenate. Groups of one or two travellors will be perfectly comfortable. For dinner, take a suggestion from the hotel - all of the restaurants they suggested were excellent and modestly priced! In the morning, a lovely continental breakfast will await you, again on the terrace. The staff is quietly attentive but never intrusive. This was our favorite hotel on our entire trip, and I will return to Florence to stay here again.
Comment from Hotel Management
Aug 8, 2016 by Judith Canuzo, Hotel Management
Dear EG, Wow! What else I can say... This is an amazing review perfectly detailed and really true. I can't wait to see you back. My best regards,
5 out of 5
by A verified traveler from Worcester

Super location in centre of Florence

Posted Aug 4, 2016
We had a very pleasant 3-day stay with Welcome cocktails on the first night - nice touch. Enjoyed the plentiful breakfast on the terrace, very attentive staff. The central location made it possible to walk to all the sights of the city & come back for a siesta before heading out again. As we travelled by car we had to pay 31 Euros per day to the car park company!! We treated ourselves to a room with a balcony overlooking the terrace & garden- made our stay even better.
Comment from Hotel Management
Aug 5, 2016 by Judith Canuzo, Hotel Management
Dear Carola, Hi there! Thank you so much for the superb review about your stay. We really appreciate it. So glad to read that you have a perfect stay with us. See you again next time. My best regards,
4 out of 5
by A verified traveler

Lovely hotel near the Academia

Posted Jul 31, 2016
Pros: Stylish, quiet, with a lovely terrace to sit on for evening drinks.
Cons: The breakfasts were disappointing - in comparison to the lovely rooms, reception and facilities I was let down by the self service coffee machine etc
Location: Near the Academia, the Dome, easy walk to anywhere in Florence.
This is a very pleasant hotel, with newly refurbished rooms done in a stylish contemporary manner that is nicely compatible the style of the old palace it's housed in. The location was excellent, near enough to walk to the centre but away from crowds that were so present everywhere else.
Comment from Hotel Management
Aug 5, 2016 by Judith Canuzo, Hotel Management
Dear Guest, Thank you for the review written. We are sorry if you did not fully enjoyed the self service coffee machine. Anyway, everybody has its own taste and we have recorded your criticism. The important is you still enjoyed your time in Florence as you highlight that you have a lovely stay. Till next time. Best regards,
4 out of 5
by A verified traveler

Welcoming hotel close to major sites.

Posted Jul 28, 2016
This was an excellent hotel especially for our first visit to Florence. It was an easy walk from the hotel to all major sites, especially the Duomo and San Lorenzo. The hotel was also close to the train station and convienent for public transportation. The hotel staff was very helpful and considerate.
Comment from Hotel Management
Aug 1, 2016 by Judith Canuzo, Hotel Management
Dear Guest, So glad you really enjoyed your stay. Thank you so much for a wonderful feedback. Till next time. Best regards,
4 out of 5
by A verified traveler from München

Schönes Hotel, fußläufig ca. 15 Minuten zum Dom.

Posted Jul 15, 2016
Pros: Die Lage zur Innenstadt ist hervorragend. Schönes Hotel in alten Mauern.
Vom Taxitransfer bis zum Wetter hat alles geklappt. Tip: Lange Wartezeiten an den wichtigsten Sehenswürdigkeiten. Wo möglich über das Internet vorbuchen. Hohe Eintrittspreise für Dom und Uffizien.
5 out of 5
by A verified traveler from Burgos

Muy cerca de todo y con todas las comodidades

Posted Jul 10, 2016
Pros: Todo
Cons: Lo desagradable ( pero que no es culpa del hotel) son la cantidad de palomas que hay. Eso sí, los camareros estaban pendientes para espantarlas.
Location: Muy céntrico y alrededor del mismo hay bares, restaurantes, supermercados, tiendas de souvenirs y las estaciones tanto de buses como de trenes.
Ha sido una experiencia fabulosa. Todo el personal del hotel son gente extraordinaria, atenta y pendiente en todo momento de los clientes. Tanto en el comedor( que es un lujo desayunar en una terraza) como en la habitación, muy buena limpieza. El desayuno muy variado y abundante. Y lo mejor de todo es que está MUY cerca de todo , tanto de momumentos como del transporte público, para moverte a otros sitios. Sin lugar a duda, si vuelvo ( que lo haré), repetiré hotel.
Comment from Hotel Management
by Judith Canuzo, Hotel Management
Gentil Maria, Gracias tanto por una excelente descripción de todo. Estamos a la espera de su próximo viaje en Florencia. Atentamente,
5 out of 5
by A verified traveler

Bien situado, comodo, limpio y buen trato

Posted Jul 10, 2016
El hotel esta bien situado, centrico, el perdonal muy amable. Buenas habitaciones y buen servicio
Comment from Hotel Management
by Judith Canuzo, Hotel Management
Gentil Montse, Muchas gracias. Nos alegramos de que haya disfrutado de su estancia. Hasta la próxima vez. Sinceramente,
3 out of 5
by A verified traveler from Florida

First trip to Florence

Posted Jun 25, 2016
Historic building in downtown. Very old building with lots of character. Breakfast was very European. Many other Resteraunts close by to choose from. There is no in site parking. Valet is 31 Eur/day plus 5Eur each time you request the vehicle in between arrival and check out. Staff very friendly and helpful. They happily allowed us a very late check out. Comfortable and well kept especially for age of building. Would stay there again.
Comment from Hotel Management
Jun 28, 2016 by Judith Canuzo, Hotel Management
Dear Chris, Thank you for the feedback written. We are at the center of Florence that is why parking is not easy to find and for the car valet parking is more safe to do. Anyway, we are glad you still enjoyed your stay and happy to hear you would like to stay again next time. Ciao from Florence!