Breakfast area

Reviews of Orto De Medici Hotel

4 out of 5
Orto De Medici Hotel
Via San Gallo 30, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 790 out of 1006 reviews" "
Rating 8 - Good. 168 out of 1006 reviews" "
Rating 6 - Okay. 36 out of 1006 reviews" "
Rating 4 - Poor. 8 out of 1006 reviews" "
Rating 2 - Terrible. 4 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for Florence
Stayed 1 night in Mar 2024

10/10 Excellent

Jimmy, Penfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and welcoming! Buffet breakfast was excellent and the lady working it was so pleasant! Beautiful and spacious. Rooms and very easy to get around the city!
Stayed 2 nights in Mar 2024
Response from Alazne on Mar 27, 2024
Dear Jimmy,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed the breakfast and found the service provided by our staff member to be pleasant. We will be sure to pass along your kind words to her.We hope to welcome you back as our guests again in the near future.Best regards,Alazne

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Judith on Mar 23, 2024
Dear Joseph,Thank you for sharing your exceptional feedback. We're delighted to hear that we exceeded your expectations and that you thoroughly enjoyed your stay with us. Your satisfaction is our utmost priority, and we eagerly anticipate welcoming you back for your next visit.Warm regards,Judith

10/10 Excellent

Keith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. Just wish that the lobby bar was open year round.
Stayed 3 nights in Mar 2024
Response from Ann on Mar 19, 2024
Dear Mr. Keith, Thank you for your valuable feedback! We appreciate your kind words and we apologize that our bar is open only during spring and summer season. We hope to welcome you back soon for another enjoyable stay.Regards,

10/10 Excellent

Kent, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend! I would not hesitate to come back; it was wonderful. PROS --entire staff was incredibly kind and friendly. They truly made every day of my visit brighter with what good people they were! Above and beyond nice. --hotel is gorgeous. I honestly enjoyed looking at it and walking around. --room was spacious and comfortable and elegantly designed! Loved my room. --location is fabulous. Very easy to walk to all the main sites. --amazing breakfast area; gorgeous and delicious CONS --It's a bit of a long walk to the train station, so if you're connecting to other cities, just a heads up on that. I think if I did it again, I'd do a taxi.
Stayed 4 nights in Mar 2024
Response from ANN on Mar 15, 2024
Dear Mr. Kent, Thank you for your glowing recommendation! We're thrilled to hear that you had a wonderful stay at our hotel. Our entire team is dedicated to providing exceptional service, and we're delighted to know that they made your visit memorable. We're glad you enjoyed our elegant and spacious rooms, as well as our central location. We hope to welcome you back soon for another enjoyable experience at our gorgeous hotel!Regards,

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay. But for the price i have been in better hotels in florence
Stayed 1 night in Jan 2024
Response from Judith on Mar 10, 2024
Dear Patrick,Thank you for sharing your feedback with us. We appreciate your comments and are pleased to hear that overall you found your stay with us decent.We would love the opportunity to welcome you again and exceed your expectations.Warm regards,Judith

10/10 Excellent

Thomas, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was large, very comfortable and clean. The buffet breakfast was very good with lots to choose from. Overall excellent and convenient to walk to tourist attractions.
Stayed 3 nights in Mar 2024
Response from Judith on Mar 4, 2024
Dear Thomas,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Our team strives to provide exceptional service. It's wonderful to know that you found your room spacious, comfortable, and clean. We're also pleased that you enjoyed our buffet breakfast with its variety of options. We're glad you found our location convenient for exploring tourist attractions. We hope to have the pleasure of welcoming you back in the future!Best regards,Judith

10/10 Excellent

Jinwoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in perfect condition and well appointed. Rooms are quiet with very comfortable beds and all the amenities one would want.
Stayed 1 night in Feb 2024
Response from Judith on Feb 28, 2024
Dear Jinwoo,Thank you so much for your excellent review! We're delighted to hear that you found our hotel to be gorgeous and well-appointed. It's wonderful to know that you enjoyed the quiet ambiance and the comfort of our beds. We strive to provide all the amenities our guests could want for a comfortable stay. We hope to have the pleasure of welcoming you back soon!Best regards,Judith

10/10 Excellent

Mariel Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful stay at this hotel! The staff even set up champagne and flutes in my room for my birthday. I would definitely recommend anyone to stay!
Stayed 6 nights in Feb 2024
Response from Judith on Feb 23, 2024
Dear Mariel Ann,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay with us, especially on such a special occasion as your birthday. It was our pleasure to set up the champagne and flutes in your room to make your celebration even more memorable. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Judith

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and provide delicious breakfast. We could walk to all important places in short time confidently.
Stayed 3 nights in Feb 2024
Response from Judith on Feb 16, 2024
Dear Mr. John,Great to hear that you enjoyed your stay! We're delighted that our friendly staff and delicious breakfast contributed to a positive experience for you. It's wonderful that our location allowed you to explore the area easily on foot. We appreciate your feedback and hope to welcome you back again soon!Best regards,Judith

10/10 Excellent

Anthony

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was great. Hotel rooms very well thought out for convenience. Breakfast offerings were plentiful
Stayed 4 nights in Feb 2024
Response from ANN on Feb 15, 2024
Dear Mr. Anthony, Thank you for your kind words! We're delighted to hear that you found our staff excellent, our rooms convenient, and our breakfast offerings plentiful. Your satisfaction is our priority, and we look forward to welcoming you back soon!Regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Response from Judith on Feb 8, 2024
Dear Philip,Thank you for taking the time to share your 5-star rating! We're thrilled to hear that you had an amazing stay with us. Looking forward to welcoming you back on your next visit!Best regards,Judith

10/10 Excellent

Oyinlola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Orto De Medici was good and I highly recommend. Great walking distance to most restaurants and tourist sites such as Cathedral, Duomo etc. The staff was excellent and respectful, always willing to help you. I would be staying here again next time in Florence.
Stayed 4 nights in Jan 2024
Response from Judith on Jan 31, 2024
Dear Oyinlola,Thank you for your positive feedback! We're delighted you enjoyed your stay at Orto De Medici and found our location convenient for exploring Florence's attractions. Our team is thrilled to hear they made your experience memorable, and we look forward to welcoming you back on your next visit to Florence!Warm regards,Judith

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la propiedad, la habitación pequeña pero muy confortable. Volvería sin duda, excelente desayuno. Jugo de naranja hecho en el momento por una máquina que ves partir y exprimir las naranjas
Stayed 3 nights in Jan 2024
Response from Judith on Jan 28, 2024
Estimado Carlos,Gracias por tu reseña! Nos alegra mucho saber que disfrutaste tu estancia en nuestra propiedad. Nos esforzamos por ofrecer comodidad y calidad en cada detalle, desde nuestras acogedoras habitaciones hasta nuestro delicioso desayuno. ¡Esperamos verte nuevamente en tu próximo viaje.Judith

10/10 Excellent

Carolina Bernarda Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place , my fist time in Florence and they treat us like royalty , definitely a good place to stay
Stayed 4 nights in Jan 2024
Response from Judith on Jan 21, 2024
Dear Carolina,Thank you so much for taking the time to share your wonderful experience at ourhotel. We are thrilled to hear that your first visit to Florence was a memorable one.Our team takes great pride in providing exceptional service to our guests, and it's truly rewarding to know that we succeeded in making your time with us special. We appreciate your kind words and are delighted that you consider us a good place to stay.Your positive feedback is a source of motivation for us to continue delivering excellent hospitality. We hope to have the pleasure of welcoming you back in the future and providing you with another fantastic experience.Once again, thank you for choosing to stay with us and for sharing your positive impressions. Warm regards,Judith

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Judith on Jan 21, 2024
Dear Susan,Thank you for providing your excellent feedback on your recent stay. We are delighted to learn that your experience during your visit was exceptional.We look forward to your next visit in tghe near future.Best regards,Juidith

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Judith on Jan 21, 2024
Dear Marcia,Thank you for graciously taking the time to share your wonderful 5-star rating about your recent stay at our hotel. We look forward to your next visit in the near future.Best regards,Judith

10/10 Excellent

Viviana, Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean, very helpfull staff.
Stayed 2 nights in Jan 2024
Response from ANN on Jan 18, 2024
Dear Ms. Viviana, Thank you for your kind words! We're thrilled you enjoyed our great breakfast, clean accommodations, and experienced the helpfulness of our staff. Regards,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in an excellent peaceful location. Convenient for restaurants, shops and seeing the sights. The staff were friendly and attentive.
Stayed 4 nights in Dec 2023
Response from ANN on Dec 31, 2023
Dear Mr. Anthony, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed our beautiful hotel, peaceful location, and the attentive service from our friendly staff. We look forward to welcoming you back soon.Regards,

10/10 Excellent

Gloria De

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel round, spacious, clean, and modern. The hotel is located within walking distance to everything there is to see in Florence. The only downside is that a bit far from the train station, but other than that it was great.
Stayed 1 night in Dec 2023
Response from Judith on Dec 31, 2023
Dear Gloria,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be very nice, with spacious, clean, and modern facilities.It's wonderful to know that you were able to explore the city easily from our hotel.We are grateful for your positive comments and hope to have the opportunity to welcome you back in the futureThank you once again for choosing our hotel, and we look forward to hosting you again.Best regards,Judith

10/10 Excellent

Brian

Stayed 4 nights in Dec 2023
Response from Judith on Jan 18, 2024
Dear Brian,Thank you for awarding us a 5-star rating based on your recent stay. Your positive feedback means a lot to us. We look forward to welcoming you back as our guest in the near future.Best regards,Judith

6/10 Okay

Christian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room, and bathtub. Bed was too hard. There was no desk to connect a computer. And as promised, we were not given a garden view. More like a second floor overlooking a bush.
Stayed 1 night in Dec 2023
Response from Judith on Dec 27, 2023
Dear Christian,Thank you for taking the time to share your feedback with us. We appreciate your comments and are pleased to hear that you enjoyed the room and bathtub amenities. However, we regret that certain aspects of your stay did not meet your expectations.Your feedback is valuable to us and we hope to have the opportunity to welcome you back and provide a great experience.Kind regards,Judith

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff was excellent. Anna went out of her way to help us.
Stayed 4 nights in Dec 2023
Response from Judith on Dec 24, 2023
Dear Mr. Robert,Thank you for your thoughtful feedback. We're thrilled to learn about your enjoyable stay, and we appreciate your kind words about Ann's assistance. We eagerly anticipate your next visit.Best regards,Judith

10/10 Excellent

Joseph James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, knowledgeable and polite; Francesco was exceptional! Would stay in this hotel again without hesitation!!!
Stayed 5 nights in Dec 2023
Response from Alazne on Dec 21, 2023
Dear James Joseph,Thank you for your fantastic feedback! We're thrilled to hear that our staff, including Francesco, left a positive impression on you. It's wonderful to know that you found them friendly, knowledgeable, and polite. We'll be sure to pass along your compliments to Francesco, who made your experience exceptional.Your kind words and the prospect of hosting you again mean a lot to us.We are looking forward of having you as our guests in your next visit to Florence!!Thank you once again!Best regardsAlazne

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Florence
Lovely room, spacious. Good situation- easy walk to all the main sights.
Stayed 7 nights in Dec 2023
Response from Alazne on Dec 21, 2023
Good morning,Thank you for your kind words! We're delighted to hear that you enjoyed our lovely and spacious room. It's great to know that our location worked well for you and made it easy to explore the main sights on foot. We strive to provide a comfortable and convenient experience for our guests, and your positive feedback is truly appreciated.We look forward to having you back again as our guests to offer you another enjoyable stay!Best regardsAlazne

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Response from Judith on Feb 8, 2024
Dear Judith,Thank you for your valuable feedback. Your kind words mean a lot to us. We're thrilled to hear that you thoroughly enjoyed your stay in Florence. We look forward to welcoming you back soon!Warm regards,Judith

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2023
Response from Judith on Jan 3, 2024
Dear Stephen,Thank you for sharing your excellent feedback! We're thrilled to hear about your enjoyable stay. Your positive experience motivates us, and we eagerly anticipate welcoming you back for another wonderful visit.Best regards,Judith

6/10 Okay

adam

Liked: Cleanliness
Disliked: Amenities
Response from Judith on Jan 5, 2024
Dear Adam,Thank you for the evaluation; your feedback is valued. We'd greatly appreciate more detailed comments to help us enhance our services. We look forward to welcoming you back as our guest, ensuring a more satisfying accommodation experience next time.Best regards,Judith

10/10 Excellent

RODNEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great central location. The room we were given was very spacious for two adults and two teenagers. The breakfast included was excellent -various meal options were offered. The staff were very friendly. The only downside was the wi-fi, although it was free it was very sketchy and dropped out a lot so very annoying.
Stayed 3 nights in Nov 2023
Response from Judith on Dec 6, 2023
Dear Rodney,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel, appreciated the spacious room for your family, and found the central location convenient. It's wonderful to know that you were pleased with the excellent breakfast options and experienced friendly service from our staff.We apologize for any inconvenience you faced with the Wi-Fi during your stay. Next time, please feel free to inform the front desk right away so that we can horoughly check the WiFi to ensure it functions optimally. Your feedback is valuable, and we're here to make your experience as smooth as possible.We appreciate your constructive criticism and hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel, and we look forward to serving you again.Best regards,Judith

6/10 Okay

adam

Business traveler
Liked: Cleanliness, staff & service
Response from Judith on Dec 6, 2023
Dear Adam,Thank you for investing your time in providing us with your feedback. We genuinely appreciate your evaluation and insights. We are committed to continuous improvement and sincerely hope for the chance to welcome you back, ensuring a significantly enhanced experience. Your input is invaluable, and we look forward to the opportunity to exceed your expectations in the future.Best regards,Judith

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, super nice staff, great location!
Stayed 4 nights in Nov 2023
Response from Judith on Nov 29, 2023
Dear Carlos,Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel. Our team takes pride in providing excellent service, and we're delighted that you found all the staff to be super nice. It's also great to know that you appreciated the beautiful surroundings and the convenient location. We hope to have the pleasure of hosting you again in the future.Best regards,Judith

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very centrally located to most of the museums, attractions and train station making it walkable.
Stayed 3 nights in Nov 2023
Response from Judith on Nov 23, 2023
Dear Mr. Scott,Thank you for taking the time to share your positive review. We are committed to providing a convenient and accessible experience for our guests, and it is rewarding to know that our location adds value to your visit. We appreciate your positive feedback and hope to welcome you back in the future. Your feedback is valuable to us as we continually aim to improve our guests' experiences.Best regards,Judith

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean and modern facilities. Walkable to all main sites.
Stayed 2 nights in Nov 2023
Response from Judith on Nov 22, 2023
Dear Angel,Thank you for your positive feedback! We're delighted to hear that you had a wonderful experience. It's great to know that our location made it convenient for you to walk to all the main sites. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,Judith

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay. Just a 5 minute walk outside the center really and a little quieter area. Very good restaurants around it too
Stayed 2 nights in Nov 2023
Response from Judith on Nov 16, 2023
Dear Steven,Thank you for your positive feedback! We're delighted to hear that you had a lovely stay with us.Our location is designed to provide a quieter experience while still being conveniently close to the main attractions. We're glad you enjoyed the surrounding area and found some great restaurants nearby. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Best regards,Judith

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Judith on Nov 13, 2023
Dear Emily,We sincerely appreciate your thoughtful feedback on your recent stay with us. It brings us immense joy to learn that your experience was nothing short of perfect. We eagerly anticipate the pleasure of hosting you again on your next visit, and we're committed to ensuring it's an even more memorable stay.Best regards,Judith

10/10 Excellent

Byung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend walk from SMN ststion. Take taxi.
Stayed 3 nights in Nov 2023
Response from Giusy on Nov 8, 2023
Dear Byung,Thank you for your feedback. We appreciate your suggestion and understand that the walk from the train station can be lengthy. Taking a taxi is indeed a convenient option, especially for those with heavy luggage. We hope you had an otherwise pleasant stay. We look forward to meeting you again. Kind regards, Giusy

8/10 Good

Heeyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Judith on Nov 2, 2023
Dear Heeyun,Thank you for sharing your valuable feedback on your recent stay with us. We look forward to welcoming you back as our esteemed guests in the near future.Best regards,Judith

10/10 Excellent

Ann Clare, Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility! Loved the location…. Close to all attractions, as well as the train station. Maybe the exterior temperature was unusually warm, but we were very hot in our room.
Stayed 3 nights in Oct 2023
Response from Judith on Nov 2, 2023
Dear Ann Clare,Thank you for your positive feedback on our beautiful facility and its convenient location near all the main attractions. We hope to welcome you back soon for a more enjoyable experience.Best regards,Judith

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply marvelous. Concierge aid was perfect. They guided us to restaurants that were very good, called taxis for our comings and goings and facilitated the return of my iPhone that slipped onto the back seat of a cab I had taken. Our room was large and comfortable with a small entrance hall and coat closet. The bathroom was large with up to date fixtures and stall shower as well as a tub. We were on the ground floor just off a garden. Would we return — absolutely!
Response from Judith on Oct 27, 2023
Dear Mr. John,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed the attentive and accommodating service provided by our team. Ensuring that our guests have a seamless and enjoyable stay is always our top priority.We look forward to the opportunity to host you again in the future. Please don't hesitate to reach out to us directly if there's anything we can do to make your next stay even more enjoyable.Best regards,Judith

10/10 Excellent

Nathaniel

Traveled with partner
Staff was delightful.
Stayed 3 nights in Oct 2023
Response from Judith on Oct 26, 2023
Dear Nathaniel,Thank you for your kind words! We are thrilled to hear that you found our staff delightful. Providing exceptional service is always our top priority, and we are delighted that we could contribute to making your experience memorable. We look forward to welcoming you back again soon!Kind regards,Judith

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely beautiful hotel and a wonderful place to call home for my 8 day stay in Florence. I cannot say enough good things about this hidden gem, so suffice to say that if I ever return to Florence, I cannot imagine staying anywhere else. Special thanks to Francesco, Alazne and Judith at the front desk for being so welcoming an ensuring that I had everything I needed.
Stayed 8 nights in Oct 2023
Response from Judith on Oct 26, 2023
Dear Barbara,Thank you so much for your heartwarming review! We are thrilled to hear that your 8-day stay at our hotel was such a wonderful experience and that our team, contributed to making your time in Florence memorable.Your kind words truly mean the world to us, and we are delighted that you found our hotel to be a hidden gem. We sincerely hope to have the pleasure of welcoming you back to our establishment whenever your travels bring you to Florence again.Best regards,Judith

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was a great stay and amazing service that was truly personalised. Special mention and thanks to Judith who took care and trouble over our every need and wish. Also thanks to Francesco.
Stayed 2 nights in Oct 2023
Response from Judith on Nov 1, 2023
Dear Hemant,Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and that our team, were able to make your visit truly memorable.We strive to provide an exceptional service and cater to every need and wish of our guests, and it brings us great joy to know that we were able to meet your expectations.We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Judith

10/10 Excellent

James Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Great location And breakfast
Stayed 5 nights in Oct 2023
Response from Judith on Oct 23, 2023
Dear Mr. James Burke,Thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location and breakfast offerings. We strive to provide our guests with a memorable experience, and we're thrilled that we could contribute to your enjoyable stay. We look forward to welcoming you back in the future!Best regards,Judith

10/10 Excellent

Jill

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice large overhead rain shower. Comfortable pillows. Friendly helpful staff. Excellent breakfast. Walkable to sites and train station.
Stayed 2 nights in Oct 2023
Response from Giusy on Oct 17, 2023
Dear Jill,Thank you for your review. We are happy that everything was to your liking, from the room to the staff!We hope to have you again as our guest.Kind regards, Giusy

10/10 Excellent

Judy, Laguna Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!! Everyone was so pleasant and helpful. My room was lovely and clean with a beautiful balcony. Breakfast was a plus. I would stay here again in a heartbeat.
Response from Judith on Oct 15, 2023
Dear Judy,Thank you for sharing your feedback on your hotel accommodation! It's nice to know that you had a pleasant stay with us.Your positive feedback is valuable to us and other potential guests. Thank you for sharing your experience and we look forward to welcoming you in the future!Best regards,Judith

8/10 Good

Henry, Cleveland

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a garden view. The bath was very modern. The available breakfast was quite enjoyable.
Stayed 2 nights in Oct 2023
Response from Judith on Oct 15, 2023
Dear Henry,Thank you for your kind words! We're delighted to hear that you enjoyed your room with a garden view and the modern bath. It's also great to know that you found our breakfast enjoyable. We hope to welcome you back soon for another pleasant stay.Kind regards,Judith

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this quiet, elegant and tranquil hotel! The staff couldn't have been more welcoming and helpful, giving us great suggestions for dinner and making reservations for us. The breakfast area is lovely and had a nice selection of items. We would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Judith on Oct 5, 2023
Dear Alison,Thank you for your wonderful review! We're delighted to hear that you had a fantastic stay at our quiet, elegant, and tranquil hotel. We're glad you enjoyed the dinner suggestions and that we could assist with reservations to make your experience even more enjoyable.We look forward to welcoming you back for another stay in the future. Your kind words mean a lot to us, and we can't wait to have the pleasure of hosting you again. Safe travels!Best regards,Judith

10/10 Excellent

Gerhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and property. Highly recommend.
Stayed 6 nights in Sep 2023
Response from Giusy on Sep 26, 2023
Dear Gerhard,Thank you for sharing your review! We are happy to know you enjoyed your stay with us.Hope to see you soon! Kind regards, Giusy

10/10 Excellent

Vito

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2023
Response from Giusy on Sep 26, 2023
Dear Vito,Thank you for your review! We hope to welcome you back for your next visit to Florence! Kind regards, Giusy

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is both beautiful and convenient walking distance from so much. The beautiful courtyard is the perfect place for their lovely breakfast and the room was wonderful and modern.
Stayed 2 nights in Sep 2023
Response from Judith on Sep 22, 2023
Dear Jennifer,Thank you so much for your kind review! We're thrilled to hear that you had a wonderful stay with us and that you found our hotel beautiful and convenient. Our team takes great pride in providing a comfortable and modern experience for our guests.We're delighted to hear that you enjoyed our beautiful courtyard and our lovely breakfast. It's always nice to start the day in such a picturesque setting. We aim to provide a memorable stay for all our guests, and it sounds like we succeeded during your visit.We look forward to welcoming you back to our hotel in the future. Your feedback helps us continue to provide excellent service to all our guests. Thank you again for choosing us for your stay!Warm regards,Judith