Ratings based on 320 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from New York City

A True Palace in Oltroarno.

Posted Jun 4, 2017
Pros: Our room was amazing - beautifully furnished, comfortable, clean. The amenities, like the roof top bar and courtyard, were really special.
Cons: Honestly, nothing could be improved. We wouldn't change a thing.
Location: Location is perfect: away from the touristy city center, a short walk to everything. Lots of great shops, restaurants, and bars in the neighborhood.
We booked this hotel on the recommendation of friends who had stayed there and we loved it every bit as much as they did! The hotel is gorgeous. We stayed in a beautiful suite that was twice the size of our NYC apartment. The staff was great: from answering questions to arranging taxis to booking excursions to just giving us a genuinely friendly greeting every time they saw us, they did everything they could to make sure we had a great visit. The small things, like free bottled water, turn-down service with chocolates, and comfy slippers and robes, made a big difference. The hotel is also in a great location. We will definitely stay here every time we visit Florence.
Comment from Hotel Management
Jun 5, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, We have no words to thank you for your lovely words, we are extremely happy to read how much you enjoyed the Palazzo and our services. We hope to welcome you back to Florence very soon and we send you our warmest regards. Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler from London

A magnificent old Palazzo near the centre

Posted Mar 20, 2017
Pros: Its historical decor, cleanliness and wonderful staff.
Cons: Just one very minor criticism, in order to make a cup of tea you have to go out into the lobby. Tea Making facilities in the room would have been better.
Location: It is situated just across the river from all the major historical attractions. The Dommo and Campernile are breathtaking features of the Cathedral!
We found the accomodation to be first class and excellent in all respects. Breakfast was enjoyed in a room with a wonderful chandelier and excellent service. All staff werer very welcomming and helpful making our short break in Florence a time to to be treasured in memory.
Comment from Hotel Management
Mar 22, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for your wonderful comment that I will share with pleasure with the rest of the Staff! We confirm that there are coffee stations on each floor with free coffee and tea available 24 hours, but we can also provide kettles and tea in suite upon request. We all hope to welcome you back soon. Warm regards, Francesca Di Marco
5 out of 5
by william

A hotel with the real wow factor

Posted Feb 6, 2017 on Hotels
Amazing rooms with high ceilings, antique furniture and paintings. Lovely breakfast room with enormous chandelier suspended over the breakfast buffet. Super staff. They must have noticed from my passport that it was my birthday (yet again!) so they presented us with an ice bucket, glasses and a fine bottle of Prosecco. Choose a room overlooking the courtyard as they are much quieter than the street side ones.
Comment from Hotel Management
Mar 22, 2017
Dear Guest, We are delighted to read that our team contributed to make your time in Florence very special and we are very happy to see that you truly enjoyed your suite and the hotel. We hope to welcoming you back to Florence! All the best, Francesca Di Marco
5 out of 5
Recommended
for Couples
by A verified traveler from Birmingham UK

Beautiful Hotel, location was perfect & central

Posted Jan 30, 2017
Pros: Originally a Palace and all rooms are suites. History in abundance and felt special.
Cons: Maybe with roof top balcony heaters - the roof terrace could be opened up during the winter months.
Location: Eat at the Il Santo Bevitore. Reservations essential but food and experience were wonderful
Surprise trip for my wife as part of her b'day celebrations. From start to finish a fantastic experience Hotel staff were wonderful and extremely helpful. I would recommend this and will be returning.
Comment from Hotel Management
Feb 3, 2017 by Francesca, Hotel Management
Dear Guest, It was an absolute pleasure welcoming you at Palazzo Magnani Feroni and looking after you and your wife during your stay in Florence! Just a quick note regarding the terrace, which is open 24/7 even during winter. We do have heaters available upon requests, so in case you will visit us during the winter again make sure to inform the reception that you wish to go on the terrace and we will provide all the heaters you need! Looking forward to welcoming you back soon, I send you my best regards. Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; Friendly staff

Posted Jan 24, 2017
Pros: Breakfasts and spacious rooms.
Cons: Not much
Location: It is on the South side of the Arno River, so mostly we walked into the central Florence area (10 to 15 minute walk)
We had a great stay at Pallazo Magnani Feroni. It is a suites hotel only 13-14 rooms. Very spacious and friendly, helpful staff. It is located on the south side of the Arno River, but central Florence is walking distance. Great breakfasts and a roof top terrace with a great view of Florence.
Comment from Hotel Management
Feb 3, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion, we really appreciate you kind words! We hope to welcoming you back soon! All the best, Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Be treated royally at the Palazzo Magnoni Feroni.

Posted Dec 18, 2016 on Orbitz
Pros: Everything, great location in nice neighborhood.
Cons: No
Everything is great from the moment you come through the doors!
Comment from Hotel Management
Jan 4, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion, we really appreciate you kind words! All the best, Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler from Kidderminster, UK

Character, warmth and great location.

Posted Dec 13, 2016
Pros: Staff are superb, really polite, helpful and make you feel at home. They make all the difference.
Cons: One minor criticism is that we found the bed hard, but then nowhere's as good as your own bed is it?!
Location: Two minute walk to a bridge taking you into the main centra area. Ten minute walk to Ponte Vecchio, Uffizi Gallery. Fifteen minutes to Duomo.
Fabulous hotel to spend my 40th weekend away! You can't fail to be impressed with the entrance hall, it has such presence and history, like you know you have arrived somewhere special. Really welcoming staff and an excellent buffet meal provided as we had a late (9pm) arrival. Suite was huge, with ample living area and sleeping areas. Great location, just 10 minute walk to Ponte Vecchio, Uffizi Gallery etc. Staff were so attentive to my 2 year old daughter and took the time to talk to her and ask her questions. Breakfast room is stately and food was good. Try the roof terrace too, great views. Overall, excellent. Would heartily recommend a stay here. Bravo.
Comment from Hotel Management
Dec 19, 2016 by Francesca Di Marco, Hotel Management
Dear Guest, Thank yo for your wonderful review. It was an absolute pleasure welcoming you at Palazzo Magnani Feroni and looking after the whole family during your stay in Florence. We hope to welcoing you back soon! Warmest regards, Francesca Di Marco
5 out of 5
by A verified traveler

Spacious with Tuscan charm

Posted Nov 27, 2016 on Hotels
The service is impeccable. The staff will bend over backwards to accommodate your requests. Comfortable and elegantly appointed rooms and common areas. Breakfast- AMAZING. Beds sleep well, but need updating.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion, we really appreciate you kind words! All the best, Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming faded grandeur.

Posted Nov 20, 2016
An absolute delight. The roof garden is breathtaking; the staff cheerful and helpful; the location central; and the ambience perfect. Just the ticket if you want faded glory, nit so much if you crave the modern.
Comment from Hotel Management
Nov 23, 2016 by Francesca Di Marco, Hotel Management
Dear Guest, Our daily efforts are dedicated to make unforgettable the stay of our Guests with a personalized service and amenities, and your feeling is for us the most important prize. We truly hope to welcoming you back soon. All the best, Francesca Di Marco
5 out of 5
by A verified traveler

Posted Nov 5, 2016 on Hotels
Beautiful building & rooms and great service from the hotel staff
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear Palace Guest, On behalf of the entire Staff I wish to thank you for your wonderful review! We all hope to welcoming you back soon! Best regards, Francesca Di Marco