Elegant historical hotel with exceptional staff!
Posted Nov 29, 2016
This was a perfect "starter" hotel for a first time visitor to Florence. I was greeted, by name, at the door (which has great security) and offered prosecco within the first few minutes. I was upgraded to a suite which had a wow factor from the moment the door opened. The suite was tastefully decorated, very clean, and offered free bottles water, a refrigerator, mini-bar, sink, and dining utilities. It took me just a couple hours to figure out my bearings; this hotel is almost in the center of everything a tourist wants to see and do. It is an easy walk to all major attractions, including museums, shopping markets, churches, and tour buses. It is also near bus and train stations. I cannot compliment the staff enough. From being greeted, to the breakfast host, to the manager, and then biding farewell, the staff cared about my comfort, safety, and satisfaction during my stay. I hope to go back, someday soon!