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Reviews of Pensione Canada

1 out of 5
Pensione Canada
Borgo San Lorenzo 14, Florence, FI

Reviews

8.0

Very Good

Rating 10 - Excellent. 131 out of 403 reviews" "
Rating 8 - Good. 164 out of 403 reviews" "
Rating 6 - Okay. 64 out of 403 reviews" "
Rating 4 - Poor. 26 out of 403 reviews" "
Rating 2 - Terrible. 18 out of 403 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were really nice and the location was excellent, great view, very clean room and bathroom. Only slightly odd thing was that the double bed was two single mattresses put together.

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Atahualpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the city center
Really friendly staff who made us feel welcomed during our stay. The hotel is nice and our room was very spacious and had a great view of Gioto's bell tower. Just take in account that it's in an old building, so there is no lift, but its only a couple of flights of stairs.

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Convenient to sights
Room was sparse but quite adequate for sightseeing and sleep. Absolutely no extras. Hostess was nice and helpful with directions. Great room for the price

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, super clean and awesome location
The lady that works there/owner is a super nice person! She is just so lovely we loved our stay in florence in that hote! The pice is super cheap and it is right beside the duomo the rooms are very clean as well!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean
We loved our stay here and would stay again if we ever came back to Florence. The location was perfect. It was easy to find and walk to from the train station, the duomo is literally just down the road. There are shops/markets/supermarket all close by. We didn't take any public transport and walked everywhere, it was great. We went for the shared bathroom option but also having our own sink in our room which I would suggest if you are going for the shared bathroom option. The room was big and very clean. The shared bathroom was clean and didn't really have to wait much for it to be available. After reading the reviews we were prepared to expect: no wifi (we had data on our phone anyway), no air con but there is a fan which was fine for us (we stayed in August and it was hot), lots of stairs to get up and take your suitcase, 1am curfew, no tv but we were hardly there, some noise from the street but to be expected being that close in the city, you have to pay cash and hand the keys to her when you leave each day but we found this safe, they have cameras around as well so felt safe being here. I'd recommend this place!

2/10 Terrible

Munkhjargal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sreeja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

svetlana, STL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
at the heart of historic Florence
Great location: Duomo is just around the corner, less than 10min walk to train station, 5-7 min to Accademia, Palazzo Vechio, Ufizzi. Safe neighborhood, super clean hotel and room! I walked barefooted-- it is so clean! Shared bathroom was not a problem, never crowded, never a line (one BR for 3 rooms). Shower cabin is small, but on the 3rd day you get used to it!Towels and soap/shower gel provided. 1am curfew didn't bother me. What I would really appreciate: WiFi and coffee maker in the room ( lack of those 2 things was somewhat uncomfortable). However, there is WIFI just downstairs next door restaurant and nice coffee shop just across the street at the corner. Overall, nice place!

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities
Pensione Canada - ideal location
Wonderful host. Good value for money but no WiFi, no food, no bottled water, no fruit or anything else..

8/10 Good

lynda & Ray, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence Travels
Admittedly my wife and l were somewhat apprehensive as we ascended 2 flights of concrete stairs although it went away as we entered the common area and we're greeted by a very welcoming host. We immediately noticed that our room and it's bathroom were a good size and very clean. In terms of a Pensione this hotel is excellent. It is located in the heart of the tourist area. My wish list would be for the management to install a quality WiFi system as even data access is very poor within the hotel. Some travelers may prefer TVS in the rooms.

10/10 Excellent

Kristyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Max, Ottawa, ON, Canada.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hostess was wonderful, frendly and always ready to help. Prime location, downtown, just few meters from Duomo. We got a room with private bathroom recently renovated. The room was recently painted and had a window facing an internal mini-court, very quiet. The room was spacious but sparsly furnished. Shower drain did not work well. Overall and excellent stay.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not if you like to sleep
Location is great, right around the corner from the Duomo, BUT noisy ALL night long with restaurants and drunks in the street to all hours. The first night they also decided to pump septic tanks all along the street starting at 4 AM. Smell and noise was atrocious.

8/10 Good

Jan, Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay in Florence. The woman who ran the Hotel was nice enough but a very controlling person. She ran it more like a kid hostel. You had to buzz to get in, give your key to her to leave. If you wanted to come and go you felt as if it was a big bother to her. She was a bit irritable.

2/10 Terrible

Lisa, Toronto, ON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daycare for adults!
This was legitimately the closest experience to jail I ever had. There is a 1 am curfew which if you don't meet, you sleep on the street. You aren't allowed to take your key outside, so why even issue keys if they are taken the second youn walk outside. The room smelt putrid and was drab and uncomfortable. But the real kicker...NO WIFI. I don't know how it's possible but there was no wifi which made planning a nightmare. The owner spends her time monitoring the activities of every guest which I might add was only one other person, but offers no real services. Spend a little extra and book elsewhere it will change the way you see Florence. This place drains energy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Convenient and economical
Conveniently located and easy to find. Rooms were basic but quiet and very clean.

8/10 Good

ODETTE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely little hotel. no bar/restaurant etc but just a cosy, clean safe nice place to saty.

8/10 Good

Elizabeth, Jackson, WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, inexpensive, central nightlife.
The room was the cleanest I've ever stayed in. The location is great because it is right by the duomo so you are close to everything but it is very noisy. People waking the streets all hours of the night and shops start opening at 6/7am so very little actual quiet time (4 hours max). Andrea was wonderful, very sweet. I was not aware there was a curfew so that was a bit surprising, and there are restricted hours on when you can use the shared shower. Other than that our stay was great. Again I can't stress how CLEAN this place was! If you want to be right in the action, you can't beat Hotel Pensione Canada do location and price!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and central
Really nice pensione. Easy to find and really close to the centre + train station. As long as you don't want to be out all night (curfew) I would definitely recommend

4/10 Poor

Edel, Ireland

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not friendly!
Lady working there is not at all accommodating and would leave you out on the streets if it suited her. Very awkward system of having to leave your key and buzz back in each time. You are at her mercy.

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, the rooms are large and comfortable, best value for money, the owner is pleasant.

8/10 Good

Leo and Carol, Kitchener, Ontario Canada

Liked: Cleanliness, property conditions & facilities
Fantastic location, clean and safe
Very secure location right near all tourist attractions. Easy walk from train station (10 minutes). Easy walk to Uffuzi Gallery, Ponte Vecchio etc. Two issues: there is no Wi-fi and the street below is noisy. The shutters don't completely block out the noise and my husband had to resort to earplugs. Florence has wi-fi available near tourist sites but I wanted it in the hotel and was disappointed they didn't have it.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Broken suitcase lock
The only thing that I could say about pensione Canada, is that someone broke one of the suitcase lock, and stole some souvenirs, and also a memory card with some memories of our travel in Europe. I share my trip photos because I don't have.

10/10 Excellent

Matt, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
For this price in the centre of everything, you really can't complain. It's a 15 minute walk from the SMN station, 2 minutes from the Duomo and approximately 25-30 minutes stroll to the Boboli Gardens. I couldn't fault the place. Very friendly staff (there's a 1am curfew). Don't forget that you pay when you arrive in cash, which is something we completely forgot to budget for but there's plenty of ATMs around the corner. As a side note, the restaurant downstairs is pretty good. Stay away from eating at the main squares as they're very pricey with below average food. It's much more pleasant to walk for 10-15 minutes away from the main tourist traps and try a random restaurant that the locals seem to like. Half the price and ridiculously good food!

10/10 Excellent

James, Beverley, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic!
Great hotel, room was spotless and very comfy bed. Bang in the centre right near the cathedral, and the hostess was super helpful and friendly! I would highly recommend this place, and would definitely return if I came back to Florence.

10/10 Excellent

Jennie, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character property, seconds away from The Duomo
We loved our stay at the Pensione Canada, the lady who greeted us was by far the most welcoming and friendly person we met on our entire trip, she also spoke perfect English. The property is just around the corner from the main square, where The Duomo is situated, so the location is perfect: even though it was right in the centre we found the noise level to be fine late at night. It wasn't apparent at first where the hotel was located as it is a busy street, but there was a sign next to the main door with a buzzer. The room itself was clean, comfortable and the bathroom was modern, there was a lot of character in the building too, with the traditional shutter windows in our room overlooking The Duomo. It is worth mentioning there is a curfew of 1am, which we didn't find to be a problem. We will definitely stay here again!

10/10 Excellent

carlos, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is really nice and well located but it could be better if it includes breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Great place to stay for a few days and good quality for money. The only down side to this hotel is that there is no air conditioning but only a little fan in room.

2/10 Terrible

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
no ac, no wifi
I can accep there is no ac when it's 40celcius, but no wifi really drove me crazy...

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
If you can afford it, avoid this place.
If you are going to book this hotel, please make sure to read the fine print. There is no AC in the room, there is no elevator, no internet and they don't take credit cards. There is a 1am curfew and every time you leave you must leave your keys, so the host always knows when you are away. In the summer it can get really hot, and the rooms get uncomfortably warm. The reception is on the 3rd floor and its inconvenient if you have many suitcases because there are not elevators.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
nice hotel close to the centre
nice and clean hotel, staff was friendly, good location, very safe

6/10 Okay

Melissa, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
This is a great place to stay If you're looking for something simple and affordable. No wifi was a bummer, but the location of this place is incredible and worth the money. Right in the middle of central Florence and a short walking distance from any of the big sights. The owner was super nice and always available.

8/10 Good

W Y R A, Singapore

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location is great but so are others
Only the location is it's saving grace on a hot summer night

8/10 Good

Maitiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

timothy, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florance getaway
Great location, staff was very friendly and always helpfull with any question ! Will book again next time

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Felt right at home as soon as I walked in.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dancing with mosquitos in Florence
No air condition, no elevator, no window screen so be prepared to get eaten alive by mosquitos if you're staying during the summer. Front door hidden by scaffold and orange construction tarp, not easy to find the place in the middle of a very busy street. Need to ring the door bell and wait to get buzzed in. Be prepared to climb up 3 very long flights of stairs. Old European buildings have very tall ceilings so 3 flights is more like 5 flights of stairs in modern buildings. The shared shower stall in the hallway is very very small and does not drain well so it tend to get flooded if your like to shower for more than 2 minutes. No wi-fi and you must be back to the facility before 1 AM or you will not be let in.

6/10 Okay

Dennis, Calgary, Ab., Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
French Chateau
No elevator. The madam has a very clean & well kept pensione. It was like a French Chateau. Only one bedroom, no wifi & a curfew of |:00 am. Treating everyone like a child. When entering you pass thru big steel doors like a prison.

4/10 Poor

Verified traveler

Disliked: Staff & service
Depending on the price might worth it or not
I stayed there 5 days and 4 nights. This hotel has a curfew at 1 AM,written somewhere in additional information which really annoyed me when I found it out after i had already booked it and was already in the Hotel. Just Imagine that you stay over the weekend in a live touristic city and like Cinderella you should be worried and checking your watch all the time for not being ended homeless while you are paying 75 euros per night only for sleeping in fact. No breakfast,no Wifi,shared toilet and not even a simple glass for drinking water they could provide me so I could make my daily vitamin with my own water!there was not one in the shower either.Also I never understood why they do not give the key to customers and every time you have to leave the key to the reception and so you had to be back before 1A.M. Except the location which is very central( Very crowded and noisy too in fact) ,and also clean rooms, I think it is very expensive for 70-80 euros per night. Remember two floors long stairs and no elevator either,and I was lucky that a nice guest helped me half way up otherwise nobody from the hotel will give you a hand if your luggage is big and you are alone and not so strong.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One night in florence
Reception very helpful... Recommended excellent restaurant. Very clean And comfortable. Only a 1 star so no other services. In centre area of Florence.

6/10 Okay

Nathan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Location makes up for the lack of ammenities
This hotel was very close to the main part of Florence. It was really convenient in that regard. The bathroom for some rooms is shared, so bring slippers! There is a small sink that runs cold water in each room though, as far as I'm aware. There is also no wi-fi available. There is also a "curfew" (1am, I think...I'm not sure what the earliest you can leave in the morning is though) since you have to leave your room key with the hotel whenever you leave and you have to ring up to be let back in. We would recommend this hotel if location and price is more important to you than ammenitites.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Small hotel in the heart of Florence
We stayed 2 nights at this hotel. The tenant is really nice and helpful. The location amazing! The rooms are very basic, but comes with towels and shampoo. This neighbourhood is not particularly noisy, but you might get waken up by some drunk tourists since the windows are old and not that insulated. Our private bathroom was on the other side of the hotel, which was a bit disturbing.