Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
67% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
for Getaway With Friends
by Nicole from Roma

It was alright

Posted Aug 1, 2013 on Hotels
The location was great, a reasonable walk from the train station and the breakfast was good. However, the staff certainly do not go out of their way to help you. I am female and I was with a male friend. We are not lovers, so you can imagine our dismay when there was only one bed. We asked if we could get a room with two beds or have the bed spilt (the one king bed was formed by strapping together two twin beds) and the women replied that we should have notified them by email. We spilt the bed ourselves and my friend, being a gentleman, let me have the sheets.
3 out of 5
for Couples
by asian traveller from milano

Ok rapporto qualita' / prezzo

Posted Jul 29, 2013 on Hotels
La posizione e' a 10 minuti a piedi dal duomo, posto molto tranquillo. Camera ok, nessun problema con il bagno. Aria condizionata si paga a parte. La wifi non funzionava troppo bene in stanza. Finestra su una specie di muro interno.
3 out of 5
for Everyone
by two alone from London, UK

Convenient but not great.

Posted Mar 3, 2013
Pros: Convenience
Cons: Uncomfortable bed, cold water.
Location: Walking distance to all the main attractions in Florence. Lots of local bars and cafe's.
Very convenient for Florence visitors. Clean but basic. We did not have an outside window - window opened onto a blank wall. Bed was not comfortable. Shower was cold when we got up a little later on our second day. TV did not appear to work & there were no instructions for how to get it going.
3 out of 5
for Getaway With Friends
by Ricardo


Posted Oct 7, 2012 on Hotels
Agradable, aunque las habitaciones dan que desear
3 out of 5
for Families
by A verified traveler

A well-located reasonable budget choice.

Posted May 3, 2012 on Hotels
Piccolo was typical of so many places we have stayed as budget travelers: Chosen mostly for location and cost, while having the necessary facilities (private bath.) Nothing fancy at all, but our only significant complaint is the sagging old bed. The included breakfast was basic but satisfactory. The staff was friendly. The location was excellent, convenient to the train station and the city sites. As usual, expect to carry your luggage up at least one flight of stairs. Overall, we were satisfied.
4 out of 5
for Everyone
by Jack Leslie from Midwest USA

Good value for the price

Posted Apr 17, 2012
Pros: location, price
Cons: Personally, it was the coffee. My husband thought it was fine. I switched to hot tea at the hotel and got coffee at a local coffeeshop (fun!)
Location: Quick walk to downtown and major sites.
This hotel was perfect for our needs. The cost was very reasonable and we were able to save some money with the breakfast included in the price. I had hot tea and hardboiled eggs with bread and jam every morning. My husband liked the whole grain cereal. The food was not fancy but the little buffet was nicely presented. The coffee came from a machine that allowed you to chose cappucino, hot chocolate, coffee, etc. Since I love my "real" coffee ground from beans every morning at home, I simply switched to hot tea and got coffee at the nearby coffeeshop as we walked to downtown Florence. My husband thought the coffee was just fine. The hotel is on the second floor (no elevator). The staff was very friendly and helpful. They told us the front desk closed early evening but gave us keys to the street entrance door. We had an early morning flight out of Florence and the staff called called us a taxi to pick us up at 5:30 A.M. We made arrangements for this the day before. We locked our keys in the room on departure day and made it to the airport in plenty of time. The room was clean. We had a little sitting area and the bedroom and bathroom were a level 2 steps up. There was a wardrobe, desk and a chair in the sitting area. The wi-fi was fine. We prefer to stay in 2 star hotels to save money and get a flavor for regular neighborhoods. This hotel wasn't fancy but it was clean, safe and quiet during sleeping hours (and most of the other times too)
1 out of 5
by A verified traveler

Piccolo Hotel

Posted Feb 24, 2012
Dopo aver visto le precarie condizioni di questo hotel 2 stelle mi chiedo come potrà mai essere uno ad 1 stella. Posto sporco e poco curato per non parlare del misto di odori che si sono sentiti all'entrata dell'hotel e nel corridoio della camera. Camera che puzza di vecchio e con finestra affacciata su un muro con tanto di tubo di scappamento adiacente. Tra l'altro non si poteva tenere aperta la finestra perchè vi era un terribile odore quasi di fogna che entrava nella stanza. Inoltre ci era stato garantito un parcheggio gratuito custodito peccato che non era gratuito (25€ al giorno !!! ) e non era neppure nelle vicinanze dell'hotel che tra l'altro è in una zona ZTL per cui non si può pensare di parcheggiare vicino. Colazione appena soddisfacente ma che ovviamente non permette di dimenticare tutto il resto. Sconsigliato anche per chi non sa dove dormire.
4 out of 5
by A verified traveler from Ottawa, Canada

a small hotel within walking distance of the train station

Posted Oct 29, 2011
We asked for direction at the train station (please note that the tourism info center is no longer in the station but outside across the street at the Basilica, it's easy to find) and found this little old hotel without much trouble. You need to press button to get into and I assume the front desk is not 24 hours either. We stayed in room #1 and it was fine except that we need to pay attention to the step between living area and bedroom. Furnitures are old and TV set is hanging overhead. Breakfast is 5 Euro each but high speek internet is free. The hotel is one block away from the main street that links almost all of the attractions. Florence is a small town and we don't need public transit at all. The problem is that museums are closed on Mondays so plan your stay accordingly.
4 out of 5
for Other
by A verified traveler from Connecticut


Posted Jul 7, 2011
This hotel was very close to the center of Florence and perfect for our needs; although the view wasn't great, and it wasn't really a place we wanted to hang out, we really were paying for a place to sleep. The staff was very friendly and helpful, which was all you can ask for.
2 out of 5
by Anonymous


Posted Jul 3, 2011 on Orbitz
Hotel is in pretty good location. Did not know we would be charged for air conditioning. This was not mentioned on [...]. We were billed for it as we checked out. Breakfast was not very good.