Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 20, 2016
Tv size is small. close to a train station. Quiet.
5 out of 5
by A verified traveler from auckland nz

Great hotel in great area

Posted Aug 12, 2016
Great hotel close to everything. Really large rooms, good selection for breakfast
5 out of 5
by A verified traveler

Excellent location

Posted Aug 7, 2016
Historical building with modern conveniences. Staff welcoming Lovely breakfast buffet
Comment from Hotel Management
Aug 9, 2016 by Beatrice & Francesca, Hotel Management
Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!!
4 out of 5
by A verified traveler

Posted Aug 5, 2016
Pros: ue pre
Hotel bem localizado. A menos de 10 minutos, a pé, da estação ferroviária. e a 10 minutos do centro histórico. Pode-se fazer tudo andando. Equipe simpática e atenciosa. Uma coisa que poderia ser melhorada, seria o café da manhã.
Comment from Hotel Management
by Hotel Porta Feanza, Hotel Management
Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us!!
3 out of 5
by A verified traveler

Posted Aug 5, 2016
サンタマリアノヴェッラ駅からも徒歩5分程で、ドゥオモなど観光場所にも全部徒歩で行く事ができて立地はいいと思う。 スタッフも感じが良い。 部屋は広くはないが可愛らしく、ベットは程よい硬さでよく眠れた。 ひとつ問題が、バスタブにお湯をためていたらロビーに水漏れしていると、ホテルのスタッフがいきなり部屋にきてびっくりした。 すぐに修理はしてくれたが、一晩シャワーが使えなかった。 建物は古そうだから、水周りは少し弱いかもしれない。 でもそれ以外はとても使い勝手の良いホテルです。
Comment from Hotel Management
Aug 9, 2016 by Hotel Porta Faenza, Hotel Management
Thank you for your contribution and for choosing our hotel for your stay in Florence
4 out of 5
by A verified traveler from leb

Great

Posted Aug 3, 2016
In general it was a great hotel.its right next to piazza navona so its in the center,everything is near.the room was clean,the staff r friendly,Jessica is a very nice person. - first it was hard to find the hotel, no big signs.third floor with an elevator. The breakfast is outside the hotel next building and it was very poor.
Comment from Hotel Management
Aug 9, 2016 by Hotel Porta Faenza, Hotel Management
Good morning Dear Sirs, we are sorry but we are not located near Piazza Navona, we are In Florence, not in Rome!!! Our breakfast room is inside the hotel not on the next builiding!!! Maybe is another Hotel!!! thank you
5 out of 5
by A verified traveler from Toronto Canada

Overall excellent

Posted Aug 2, 2016
wifi excellent Staff were super helpful booking boat tour, baggage storage, laundry, recommending places to eat. Room was great cozy. They even provide a playstation2. The added reception drink and cookies is an excellent touch. Will return to this hotel!
Comment from Hotel Management
Aug 9, 2016 by Hotel Porta FAenza, Hotel Management
Thank you so much for your review. Your comment and your feedback about our services is very important for us. We are also happy that you have appreciated the room and all the amneities inside... Thank you! We look forward to welcome you once again to our hotel!
5 out of 5
by A verified traveler

이탈리아 여행중 최고의 숙소~!

Posted Aug 2, 2016
Pros: 청결, 조용함, 위치
Location: 도보로 주요 관광지 이동 가능
기차역과의 거리가 도보 5분 이내로 이동이 편하고 두오모 및 피렌체 주요 관광지 모두 도보로 이용 가능합니다~! 객실에 커피포트 및 각종 티 준비되어 있고 청결도는 정말 최고입니다~! 주변도 조용해서 저녁엔 푹 쉴 수 있는 곳. 피렌체에 또 가고 싶게 만드는 호텔이었습니다~
Comment from Hotel Management
Aug 9, 2016 by Hotel Porta Faenza, Hotel Management
Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us!! A special thank you is sent by the staff
5 out of 5
by A verified traveler

hôtel accueillant, très bien situé

Posted Jul 18, 2016
Pros: tout
Cons: très bien comme ça
Location: calme et très bien situé
très proche des sites touristiques on peut donc pratiquement tout faire à pied et accès à un garage couvert au bout de la rue
Comment from Hotel Management
by Hotel Porta Faenza, Hotel Management
Merci pour Votre avis! Nous sommes heureux que Vous avez passé un bon séjour!
5 out of 5
by A verified traveler from Texas

Nice hotel - closer to Railway Station

Posted Jun 18, 2016
Location: This hotel was closer to all amenities than shown on the map.
Booked this hotel based on reviews. Was surprised to have a very spacious room with a/c in a convenient locality.