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Reviews of Porta Faenza Hotel

3 out of 5
Porta Faenza Hotel
Via Faenza 77, Florence, FI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1000 reviews" "
Rating 8 - Good. 339 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 2 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lilie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friend staff.
Stayed 2 nights in Apr 2024
Response from Hotel Porta Faenza *** - Florence on Apr 14, 2024
Dear LilieWe thank you for coming to stay with us and we are happy to see you had good time with us and you enjoyed our hospitality

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Comfortable beds, nice room, excellent breakfast and nice people. Location was very convenient, close to train station. Beautiful city!
Stayed 2 nights in Apr 2024
Response from Hotel Porta Faenza *** - Florence on Apr 14, 2024
Dear Monique,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great value. Very large room. Free breakfast! Would definitely stay there again.
Stayed 3 nights in Mar 2024
Response from Hotel Porta Faenza *** - Florence on Apr 5, 2024
Dear PhilipThank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Gretel

Stayed 1 night in Feb 2024
Response from Hotel Porta Faenza *** - Florence on Mar 21, 2024
Dear Gretel,thank you so much for your rate!We really hope to can welcome you again in our hotel in the future.Best Regards

10/10 Excellent

Jaime

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi and breakfast were great, plenty of beds for us and our kids, and we were able to walk to the train station. The tram is really close too if you need to get to or from the airport
Stayed 1 night in Feb 2024
Response from Hotel Porta Faenza *** - Florence on Feb 14, 2024
Dear Jaime,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Hsiao Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Overall it was a good stay. The staff were not warm, but they're polite and do greet you when you come in/go. The room was in good condition, the tv can connect to netflix. The breakfast was great, and the lady who's looking after breakfast was very friendly too. It's almost comparable to some of the 4-star hotels we have stayed at. We enjoyed our stay.
Stayed 3 nights in Dec 2023
Response from Hotel Porta Faenza *** - Florence on Jan 14, 2024
Dear Hsiao Wei,thank you for your contribution! We are sorry to know that you didn't feel the warm of our staff, we usually do our best to assure a wonderful stay to our clients. We are happy to see that you appreciated our breakfast. We really hope to can welcome you again in our hotel in the future.Best RegardsHotel Porta Faenza *** - Florence

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay ! Great room great location, wonderful breakfast ! Staff was so helpful and kind
Stayed 1 night in Dec 2023
Response from Hotel Porta Faenza *** - Florence on Dec 11, 2023
Dear Michele,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Perfect spot and very friendly staff. Amazing breakfast. We will be back!
Response from Hotel Porta Faenza *** - Florence on Feb 14, 2024
Dear Jeffrey,We thank you for coming to stay with us and we are happy to see you had good time with us and you enjoyed our hospitality

8/10 Good

Nahoko

Liked: Cleanliness, staff & service
Since the room was face to the station and tramway, it was noisy at night. I requested to change and they gave me one the other side, but it was old. So I chose the first one. The breakfast was very nice.
Stayed 1 night in Nov 2023
Response from Hotel Porta Faenza *** - Florence on Dec 7, 2023
Dear Nahoko,we thank you for your review but our hotel is situated in a pedestrian street, our rooms are not facing the station and the tramway. We hope to can welcome you again in our hotel in the future.Best Regards

10/10 Excellent

Nahoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but renovated and a very nice property ❣️
Stayed 1 night in Nov 2023
Response from Hotel Porta Faenza *** - Florence on Nov 29, 2023
Dear Nahoko,Thank you for your contribution and for choosing our hotel for your stay in Florence

10/10 Excellent

Jeffrey

Stayed 4 nights in Oct 2023
Response from Hotel Porta Faenza *** - Florence on Nov 3, 2023
Dear Jeffrey,thank you so much for your rate!Best Regards

10/10 Excellent

Anna, Glendale

Stayed 3 nights in Oct 2023
Response from Hotel Porta Faenza *** - Florence on Nov 21, 2023
Dear Anna,thank you so much for your rate! We really hope to can welcome you again in our hotel in the future.Best Regards

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Unhappy
Room was dark with no natural light. When we booked on Hotels.com it stated each stay came with s welcome bottle of wine. No one at the hotel seemed to know anything about that. The hotel description stated the hotel is located on a quiet pedestrian walkway. While we we there, we heard jack hammers right outside the hotel entrance. You could only walk single file along the “pedestrian walkway.” It was very noisy and not at all as described. Paying about 500 Euros for two nights was outrageous given the conditions.
Stayed 2 nights in Oct 2023
Response from Hotel Porta Faenza *** - Florence on Oct 29, 2023
Dear Sirs,we thank you for your feedback, as we explained, on your reservation there wasn't any complimentary bottle of wine, it's Hotel's.com that reports the "vip customer" and who has the right to have the complimentary bottle of wine at the arrival. Anyway, after your request, we gave you the bottle. The small double room look out onto internal courtyards and are therefore particularly quiet but a little less bright.At the moment there are some road works until the end of the year, we understand the discomforts but they don't depend to the hotel.We hope to see you again in Florence.Best Regards

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy walk from train station. Good location for all the sightseeing.
Stayed 2 nights in Oct 2023
Response from Hotel Porta Faenza *** - Florence on Oct 17, 2023
Dear James,thank you very much for your kind feedback,It is a pleasure for us to learn that you enjoyed your stay with us!!Best Regards

10/10 Excellent

Polo Claudio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff. The breakfast was the best we had on our 4 week trip they had a good selection. As we took the highspeed rail to Florence it was a short walk to the hotel and then a short walk to the restaurants and other sights.
Stayed 2 nights in Sep 2023
Response from Hotel Porta Faenza *** - Florence on Oct 17, 2023
Dear Polo Claudio,thank you for your contribution and for choosing our hotel for your stay in Florence.We are at your disposal the next time you decide to stay in Florence!Kind Regards

6/10 Okay

Tamara

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient to the train station but was not clean. The overall hotel is very dated. The night staff was not helpful at all - could not even make us an expresso
Stayed 3 nights in Oct 2023
Response from Hotel Porta Faenza *** - Florence on Oct 15, 2023
Dear Tmara,we are sorry about your bed feedback!! We always try to make your stay as pleasant as possible for our customers and we are very sorry to know that is not your case!!Regarding our Hotel, Yes, the building is very ancient...Was built in 1600!!!, it was the house of a very rich florentine family: Pegna... , it has bed completely renovated with all the modern comforts, but some are not like the modern constructions...We are sorry for your feeling about our reception staff we always do our best to meet all the needs of our customers!

4/10 Poor

Constantine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No hot water
Very nice hotel and great location. Completely let down by the lack of hot water at 6:30am. Maybe not a problem for leisure guests but for business guests like myself, this is completely unacceptable when spending nearly 300euros for a night.
Stayed 1 night in Sep 2023
Response from Hotel Porta Faenza *** - Florence on Sep 28, 2023
Dear Constantine,we are glad to see that you appreciated our location. We are so sorry for the matter of hot water, we solved the problem as quickly as possible. We really hope to can see you again in Florence. Best Regards

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who run this hotel sre hsrd working trying to ensure your stay is enjoyable. Been here twice in 10 yesrs and wpuld return again.
Stayed 3 nights in Sep 2023
Response from Hotel Porta Faenza - Florence on Sep 28, 2023
Dear GARY,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Porta Faenza - Florence on Sep 11, 2023
Dear Tarun,Thank you for your contribution and for choosing our hotel for your stay in FlorenceWe are at your disposal the next time you decide to stay in Florence!

8/10 Good

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- easy walk to most of Florence and train station. Safe, clean and quiet. Excellent for families. Friendly staff.
Stayed 2 nights in Aug 2023
Response from Hotel Porta Faenza - Florence on Sep 4, 2023
Dear Karen,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Rosaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Allowed us to check in early. They also allowed us to leave our backpacks the day of checkout, so we could explore without having to carry them around. Everyone should stay here. 10/10 for sure.
Stayed 1 night in Aug 2023
Response from Hotel Porta Faenza*** - Florence on Aug 11, 2023
Good morning from Hotel Porta Faenza – FlorenceDear Rosaria,Thank you very much for your kind feedback. Your comment and your feedback about our services is very important for us. It is a pleasure for us to learn that you enjoyed your stay with us!! We look forward to welcome you once again to our hotel. A warm greetings and thanks from our staff.

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great location, facilities need some improvement
Stayed 3 nights in Aug 2023
Response from Hotel Porta Faenza*** - Florence on Aug 11, 2023
Good morning from Hotel Porta Faenza – FlorenceDear Miriam,thank you so much for your review. We’re so happy to see that you enjoyed your stay with us. We really hope to see you again in Florence!!A warm greetings and thanks from our staff.

10/10 Excellent

Maraya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with our toddler. The staff had a lovely crib set up for us, the room had good black out curtains and a tub, too. The breakfast had lots of great options for vegetarians (also plenty of meat as you’d expect in Italy). The staff were universally sweet to our girl and spoiling her with cookies.
Stayed 2 nights in Aug 2023
Response from Hotel Porta Faenza*** - Florence on Aug 11, 2023
Good morning from Hotel Porta Faenza – FlorenceDear Maraya,Thank you so much for your kind review. Your comment and your feedback about our services is very important for us. We’re so happy to see that you enjoyed your stay with us! We hope to have you back as our welcome guest. A warm greetings and thanks from our staff.

6/10 Okay

Adolfo

Traveled with family
Near to train station.... Poor services, special in clean the bathroom and bedroom.
Stayed 5 nights in Jul 2023
Response from Hotel Porta Faenza*** - Florence on Aug 2, 2023
Dear, Adolfowe are sorry about your bed feedback!! We always try to make your stay as pleasant as possible for our customers and we are very sorry to know that is not your case!!

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!!
We booked this very last minute as our flight was delayed meaning we got into Florence at 00:30 in the morning! We were meant to head out of the city but needed a cheap place to recover - and this place was perfect! Staff were friendly when we arrived, and the rooms were great. They have so much character, it almost felt like we were staying in a villa in the middle of the countryside. Breakfast was delightful and the hotel as a whole has a lovely ambiance. Can’t recommend enough!!!!
Stayed 1 night in Jul 2023
Response from Hotel Porta Faenza*** - Florence on Jul 27, 2023
Good morning from Hotel Porta Faenza – FirenzeDear Oliver,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel. We really hope to see you again in Florence!! A warm greetings and thanks from our staff

8/10 Good

Camilly, san juan

Traveled with family
Great location. Nice breakfast.
Stayed 1 night in Jul 2023
Response from Hotel Porta Faenza*** - Florence on Jul 24, 2023
Dear CAmilly,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it seems a bit run down from the outside, this hotel is beautiful and gives traditional Italian charm on the inside. The staff were very welcoming, friendly and helpful. They gave us key information on arrival with key sights to see and how to access. The hotel is located well near lots of restaurants and bars. 10 minute walk to the duomo and Michelangelo museum. Everything is within walking distance, the furthest being about half an hours walk from the hotel. The room was spacious and clean. Breakfast had a good variety including gluten free bread! The car park was difficult to locate but once found was in walking distance (just round the corner, approx 2 mins from the hotel). Would defiantly recommend!
Stayed 2 nights in Jul 2023
Response from Hotel Porta Faenza *** - Florence on Jul 10, 2023
dear Nicole,Thank you very much for your kind feedback,It is a pleasure for us to learn that you enjoyed your stay with us!!

10/10 Excellent

Laura Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station and downtown area.
Stayed 1 night in Jun 2023
Response from Hotel Porta Faenza*** - Florence on Jun 26, 2023
Dear Laura,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoping this review helps others plan for their stay in Florence. We were a family of 5 and stayed for two nights. We didn't get any VIP benefits. The staff were friendly. The location was perfect, very close to shopping, restaurants and areas of interest. However, lots of construction. The room itself was ok, 5 twin beds and a small bathroom. There was no laundry facilities so we walked to a local laundry room to wash clothes which was very inconvenient. The breakfast was good. The amenities were basic.
Stayed 2 nights in Jun 2023
Response from Hotel Porta Faenza*** - Florence on Jun 26, 2023
Dear Lynn,Thank you for your contribution and for choosing our hotel for your stay in Florence

10/10 Excellent

Nicola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the heart of Florence and were able to walk to a lot of places. We travelled with two young babies and the staff were amazing
Stayed 2 nights in Jun 2023
Response from Hotel Porta Faenza*** - Florence on Jun 20, 2023
Dear Nicola, we thank you for your time to post your review your words of appreciation are very appreciated !1We hope to welcome you again in the future.Best regards

10/10 Excellent

Billy Ka Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely room. Very close to the main train station and most of the tourist attractions. Smart TV with netflix and youtube is a great plus 😀. Thanks for a wonder stay.
Response from Hotel Porta Faenza*** - Florence on Jun 13, 2023
Dear Billy Ka KayThank you a lot of comment. We always try to make your stay as pleasant as possible for our customers!THANK YOU111We expect you back at our hotel!

10/10 Excellent

Hao

Liked: Staff & service, property conditions & facilities
I like the layout of the room, and the location of the hotel.
Stayed 1 night in Jun 2023
Response from Hotel Porta Faenza*** - Florence on Jun 16, 2023
Dear Hao,Thank you very much for your kind feedback,It is a pleasure for us to learn that you enjoyed your stay with us!!A special thank you is sent by the staff We look forward to welcome you once again to our hotel!

8/10 Good

zoraya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to shopping, restaurants and main attractions (UFFIZI gallery) And the train station!! We love the location!!
Stayed 2 nights in Jun 2023
Response from Hotel Porta Faenza*** - Florence on Jun 13, 2023
Dear oraya,Thank you so much for your review. Your comment and your feedback about our services is very important for us. We are very happy you appreciate oou Location!!We really hope to see you again in Florence!!

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly
Very helpful and friendly staff. Our room was very big and comfortable. Great location within easy walking distance of Duomo.
Stayed 1 night in May 2023
Response from Hotel Porta Faenza*** - Florence on May 30, 2023
Dear KamaranThank you a lot of comment. We always try to make your stay as pleasant as possible for our customers!We expect you back at our hotel!

8/10 Good

SHEILAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great!
Stayed 1 night in May 2023
Response from Hotel Porta Faenza*** - Florence on May 10, 2023
dear Sheilah,Thank you very much for your kind feedback,It is a pleasure for us to learn that you enjoyed your stay with us!!

10/10 Excellent

James, Redmond

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Covenient to train station, restaurants, tourist sites. Great staff. Very attractive 3 star hotel at reasonable prices for Florence.
Stayed 2 nights in Apr 2023
Response from Hotel Porta Faenza*** - Florence on Apr 26, 2023
DearJames,We thank you for coming to stay with us and we are happy to see you had good time with us and you enjoyed our hospitality We look forward to welcome you once again to our hotel!

10/10 Excellent

carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture of the room showed a lot bigger room then what we got at the first. So they changed it for a bigger room an we were very happy and loved our room.
Stayed 2 nights in Apr 2023
Response from Hotel Porta Faenza*** - Florence on Apr 18, 2023
Dear Carole,Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers!We expect you back at our hotel!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to city center and trains
Stayed 2 nights in Apr 2023
Response from Hotel Porta Faenza*** - Florence on Apr 16, 2023
Dear Maureen,Thank you very much for your kind feedback,It is a pleasure for us to learn that you enjoyed your stay with us!!

10/10 Excellent

Candace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay in Florence
Excellent!
Stayed 1 night in Mar 2023
Response from Hotel Porta Faenza*** - Florence on Apr 15, 2023
Good morning from Hotel Porta Faenza – FirenzeDear Candace,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!A special thank you is sent by the staff

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, Friendly Place to stay. Clean and easy access from the Santa Maria Novella train station.
Stayed 3 nights in Apr 2023
Response from Hotel Porta Faenza*** - Florence on Apr 8, 2023
Dear Raymond,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station with good breakfast and courteous staff.
Stayed 4 nights in Apr 2023
Response from Hotel Porta Faenza*** - Florence on Apr 6, 2023
Dear Karen,Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers!We expect you back at our hotel!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Hotel Porta Faenza*** - Florence on Mar 22, 2023
Good morning from Hotel Porta Faenza – FlorenceDear Guest,Thank you for your contribution and for choosing our hotel for your stay in Florence! We really hope to see you again!!

10/10 Excellent

Tam

Stayed 3 nights in Mar 2023
Response from Hotel Porta Faenza*** - Florence on Mar 10, 2023
Good morning from Hotel Porta Faenza – FirenzeDear Guest,Thank you for your contribution and for choosing our hotel for your stay in Florence. We will be very happy to see you again at Hotel porta Faenza!A warm greetings and thanks from our staff

10/10 Excellent

Tam

Stayed 1 night in Mar 2023
Response from Hotel Porta Faenza*** - Florence on Mar 9, 2023
Dear Tam,Thank you for your rate! We are at your disposal the next time you decide to stay in Florence!

10/10 Excellent

IRINA-EUGENIA

Stayed 2 nights in Feb 2023
Response from Hotel Porta Faenza*** - Florence on Feb 26, 2023
Good morning from Hotel Porta Faenza – FirenzeDear Irina Eugenia,Thank you so much for your review.We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!!A special thank you is sent by the staff

10/10 Excellent

Takako

Stayed 2 nights in Jan 2023
Response from Hotel Porta Faenza*** - Florence on Feb 7, 2023
Dear Takako,We thank you for coming to stay with us and we are happy to see you had good time with us and you enjoyed our hospitality

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
They allowed to leave our luggage in the luggage room before we checked in and after we checked out. The breakfast was awesome! The rate was quite reasonable. It was located near the central station. All was very good.
Stayed 1 night in Jan 2023
Response from Hotel Porta Faenza*** - Florence on Jan 10, 2023
Dear Alica,Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

10/10 Excellent

Zhaozhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean rooms. Good breakfast. Friendly staff.
Response from Hotel Porta Faenza*** - Florence on Jan 6, 2023
Dear Zhaozhong,,We thank you for coming to stay with us and we are happy to see you had good time with us and you enjoyed our hospitality We will be very happy to see you again at Hotel porta Faenza!A warm greetings and thanks from our staff

10/10 Excellent

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for everything. Staff so helpful and service was brilliant with nothing too much trouble.
Response from Hotel Porta Faenza*** - Florence on Dec 5, 2022
Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!We really hope to see you again in Florence!!

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service
Affordable. Convenient location, very close to the train station, walkable to well-known sights, plenty of restaurants around the area. However, the hotel is old and needs major remodeling.
Stayed 2 nights in Nov 2022
Response from Hotel Porta Faenza*** - Florence on Nov 28, 2022
Good morning from Hotel Porta Faenza Firenze Dear Gabrielle,we thank you for your feedback and we are very happy you apppreciate our position and our services!! Regarding our building, yes, it is very very old..It was built in1700!!! The building that houses our hotel is very ancient , it has beed completely renovated with all the modern comforts, but rooms are not like the modern constructions All the forniture are changed in 2021, we are sorry that you didn't appreciate it!!!Best Regards