Ratings based on 117 Verified Reviews

4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, Ca

Best hotel experience of my life

Posted Apr 25, 2017
This was one of the most authentic and respected and genuine experiences I've ever got, and I travel a lot. The word friendly and class comes shy in describing it. The Service, the staff, the design, the location, the food and oh did I mention the professional staff? They made this trip to Florence extremely memorable. I wish they had more locations in other cities so we could book them, but they only have another property in Rome which that is a win as well for us. Grazie guys.
5 out of 5
Recommended
for Everyone
by A verified traveler from BDA

Best hotel of our trip

Posted Apr 14, 2017
Room was perfect for a family of 4. Service was impeccable. Thank you Leonardo, Baja, and Dario and every one else that gave us a memorable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Mar 6, 2017
Fabulous staff -- attentive and knowledgable! I felt completely well cared for.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salisbury

Bellissimo!

Posted Feb 25, 2017
Pros: A the lovely extra touches.
Cons: Nothing...
Location: The sights and sounds of this historical gem of a city on your dooorstep.
Beautifully stylish,spectacularly placed on the Arno ...hotel staff couldn't have done more to make it a memorable stay. Food in the attached restaurant excellent too. Truly a experience not to be missed!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great view

Posted Feb 19, 2017
Modern and beautiful hotel with an amazing view . Staff was friendly and helpful. Would definitely go back..
5 out of 5
by leung

This traveler left a rating score only Posted Jan 25, 2017 on Hotels
5 out of 5
by Xavier

The best in Florence.

Posted Dec 31, 2016 on Hotels
Truly a luxery property where the staff are friendly and helpful and make everyone feel like a VIP.
4 out of 5
by SANG JUN

Posted Dec 30, 2016 on Hotels
Cozy & warm
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels