Ratings based on 437 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
We only stay here one night. The receptionists were helpful. Our flight was at 6am and we needed a taxi take us to the airport by 4:30 am. They called and had a taxi reserved for us. The down side was that both my kids had major bug bites on them the next day. I believed it was from sitting on the sofa bed. The beds were fine since we did not get any bug bites. The pillows were very flat. The apartment itself was clean overall.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to express your opinion on Expedia.com, we would of Quadra Key Residence Staff thanks you. Hoping to still have you as our guest, I send my Best regards, Alberto
4 out of 5
by A verified traveler from Alabama

Great Spot for an Adventure

Posted Nov 30, 2016 on Hotels
I loved the staff of the hotel. Very helpful, and always patient. The one thing about this hotel was the location. its very far from the Duomo and Tourist attractions. Google Maps didnt help with directions as it was more confusing then anything. Remember the bus 22 from the Train Station. easiest way to get to and from Hotel... Loved the neighborhood and Restaurant in the neighborhood.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Dear Sir, Thank you so much for taking the time to express your wonderful opinion on Expedia.com, we would of Quadra Key Residence Staff thanks you. Hoping to still have you as our guest, I send my Best regards, Alberto
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasure

Posted Nov 3, 2016
It was pleasure staying in this hotel. It was a space full clean apartment.The only problem was that I could hear the people in the next studio which it was quite annoying, but in total it was really nice experience.
Comment from Hotel Management
Nov 10, 2016 by Manuel, Hotel Management
Dear Guest, Thank you for taking the time to express your opinion on Expedia, we would of Quadra Key Residence Staff thanks you. Hoping to still have you as our guest, I send my Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Transit to airprt

Posted Sep 25, 2016
Nice but basic hotel close to airport. Tidy, clean no breakfast
Comment from Hotel Management
Oct 1, 2016 by Manuel, Hotel Management
Dear Eva, Thank you for sharing your experience; we are happy that you enjoyed your stay in our residence. We wish you all the best and hope to welcome you again.
5 out of 5
by A verified traveler

Convenient location

Posted Sep 25, 2016 on Hotels
Friendly staff
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to express your opinion on Expedia, we would of Quadra Key Residence Staff thanks you. Hoping to still have you as our guest, I send my Best regards, Manuel
4 out of 5
by A verified traveler

Posted Sep 20, 2016 on Hotels
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for writing a review after your stay at our Quadra Key Residence. We are happy to hear, that you enjoyed your stay. We look forward to hosting you again. Manuel
3 out of 5
by A verified traveler from Margate

Half an hour by bus 22 to centre of Florence

Posted Sep 15, 2016
Pros: Cleanliness and daily maid service
Cons: Provide an electric kettle as standard in the studio
Location: Too far from the city to walk in but convenient for bus service to city centre and has nearby shops banks and restaurants
Clean room with daily maid service and very necessary air conditioning. One minor criticism you have to ask reception for an electric kettle but all else you need is provided in the kitchen and studio. Reception also sells bus tickets but beware the bus inspectors if you fail to validate you r ticket on the printer found on each bus or make the mistake of using the same side of the ticket twice you will be fined 50 euros on the spot. A real bummer when you have already paid 4.80 euros for the ticket of four journeys why would you then try to defraud for a journey worth 1.20 euros? The 50 euro fine is extortionate and I made two errors and was fined 100 euros no allowance is made for mistakes by these inspectors and this has put me off Florence- I will never go again - I blame the city for employing such inconsiderate people and for setting such an extortionate fine furthermore you will pay 4.50 euros a day to this city for staying there on top of your hotel charge. Spoiled an otherwise wonderful and cultural stay.
Comment from Hotel Management
Sep 20, 2016 by Cristiana, Hotel Management
Dear XXXX, thank you for posting your feedback after your stay at our Residence. We are glad to hear that you enjoyed your stay in our Apart Hotel. We regret very much to the disadvantage of the fine on the bus. Looking forward to welcoming you soon again. Best regards from Florence.
4 out of 5
by A verified traveler from Abilene, Texas

Great value, very nice room

Posted Sep 13, 2016 on Hotels
Great value. The room and bathroom both were so much larger than any of the hotels we stayed at while vacationing in Italy at Rome, Naples and Venice. The neighborhood and location weren't the best nor the worst, just a ways away from the train station but easily accessible via city bus. The staff provided us with details on taking bus 22 which stops twice near the hotel, once around the corner/ accross the street and again on the same side as the hotel about half a block away.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for sharing your experience; we are happy that you enjoyed your stay in our residence. We wish you all the best and hope to welcome you again. Best Regards, Cristiana
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2016
Only stayed one night as we had a late flight into Florence. Staff super friendly and rooms clean. Beware that the 5 min trip from the airport will cost 17 euro
Comment from Hotel Management
Sep 13, 2016 by Cristiana, Hotel Management
Dear Custumer, Thank you very much for you positive feedback on Expedia. Our Staff are here to make a good holidays for our guests. I hope to see you soon. Regards
4 out of 5
by A verified traveler

All around good experience

Posted Sep 7, 2016 on Hotels
The room itself had all the amenities we were looking for (full kitchen, A/C, etc), and it was a quick ride on bus 22 downtown. The staff was also extremely friendly and accommodating.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for posting your feedback after your stay at our Residence. We are glad to hear that you enjoyed your stay in our Apart Hotel. Looking forward to welcoming you soon again. Best regards from Florence. Cristiana