Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Montreal,Canada

An oasis of calm

Posted Oct 30, 2016
We loved Residence Hilda.Florence has to be one of the most ornate cities in Italy and to be able to return to the calm of Residence Hilda at the end of the day was wonderful.The suite we had was decorated in a warm but minimalist style with beautiful hardwood floors,twelve foot ceilings and muted colors.The bathroom was perfect - especially the bathtub.The kitchenette allowed us to keep snacks and drinks on hand.Across the street is a laundromat and two blocks down the street is a small grocery store.The bed was extremely comfortable and the bed linens highend.Something rather unusual for Italy:there was an iron and ironing board!I would certainly return again
Comment from Hotel Management
Nov 8, 2016 by Valentina, Hotel Management
Thank you so much for your review. I'm happy you had a positive experience and hope to have you back with us soon. Best regards,
5 out of 5
by A verified traveler from Buckinghamshire

Not cheap, but worth it

Posted Oct 12, 2016
Hilda is quite pricy. But all accommodation in Florence is expensive. And the accommodation at Hilda is of good quality, spacious, quiet and very central - just 200m from the Duomo. Two small gripes: 1. We would have appreciated an espresso nachine in the apartment - a Nespresso or similar. All there is available is an antiquated kettle you have to put on the electric hob to heat up, plus some Nescafe! Or one of those equally antiquated coffee makers that you put on the hob that boils the coffee. Both are an anathema to someone who likes coffee. 2. It was chilly when we stayed, unseasonably cold. But there was no heating, just cooling from the air-con. Apparently, the system is switched over from cooling to heating at some set date in the Autumn, not determined by the outside temeperature. Staff were very helpful and friendly. And they had some great restaurant recommendations. Do go to Fishng Lab!
Comment from Hotel Management
Oct 14, 2016 by Valentina, Hotel Management
Dear Alun, thank you for your review that we greatly appreciate. We do provide a moka machine for coffee in all our Suites with the exception of the Executive one, that has a Nespresso machine, cause this is how Italians drink coffee at home and how they like it....We think that feeling part of the country adapting to its habits is part of the journey experience, but we of course will consider to add Nespresso machine at least to some other Suite categories. Heating can switched on when the city council allows us to do so. The authorization came 2 days ago. We do provide portable heaters for those who are cold and A/C can be set off directly from your Suite. During the mid-season is very difficult to match everybody's tastes: with the heating on at the moment we have half hotel complaining for no A/C....and outside is 18°C! I don't think I can improve the A/C-heating matter becasue this depend on us only partially, but will make sure to improve coffee facilities to at least higher level Suites, so to match everybody's tastes. Thank you for your reccommendations and hope to have you back soon. Warm regards,
5 out of 5
by A verified traveler from Panama

Excelente Hotel

Posted Oct 11, 2016
Pros: Todo, no hay queja
Cons: Nada, todo estubo perfecto
Location: El hotel está en el centro de Florencia, pueder ir caminando a todos los puntos de interés turístico, el area es segura, rodeada de restaurantes.
Sin duda me quedaría nuevamente en Residence Hila. Todo era excenlente, Muy bien ubicado, a solo 3 minutos caminando del Duomo, Servicio espectacular, habitaciones grandes, bonitas, modernas, todo muy limpio. Cada habitación tiene su cocinita, le mandas la lista de lo que quieres y te lo tienen en la nevera cuando llegas.
Comment from Hotel Management
Oct 15, 2016 by Valentina, Hotel Management
Una cálida gracias por su opinión. Esperamos por su pronto regreso. Un cordial saludo,
5 out of 5
by A verified traveler from B

Recomendado al 100%

Posted Sep 10, 2016
La ubicación es ideal. El personal que atiende es excelente y colaborador. La habitación está muy bien! Ventilada, bien decorado. Espacio de sobra... Definitivamente volveré!
Comment from Hotel Management
Oct 15, 2016 by Valentina, Hotel Management
Realmente gracias por la revisión, la espera pronto estará de nuevo con nosotros. Saludos cordiales,
5 out of 5
by A verified traveler

Posted Aug 8, 2016 on Hotels
Very convenient location with touch of class to boot. We will be returning!
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
And we look forward to your return! Thank you very much for your nice review. Warm regards from all of us,
5 out of 5
by Eero from Helsinki

Rauhallinen korkeatasoinen residenssi keskeisellä

Posted Jul 18, 2016 on Hotels
Nähty Firenzessä mm. Uffizi, Bobolin puutarha, Piazzale Michelangelo. Kuumaa aikaa: kuutena päivänä n. + 36° C. Ainoa varjo puoli: tarpeeton sakottaminen muodollisesti virheellisestä bussin vaihdosta vaihtoajan puitteissa; ei saa leimata lippua toisessa bussissa, mikä esim. Ranskan Strasbourgissa on pakollista!
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Dear Mr. Eero, thank you for your comments and I hope in your return very soon. Will make sure to give you all the possible information on public transportations so to avoid any further problem or misunderstanding. Warm regards from all of us, Valentina, Gabriel, Marzanna, Gisella
4 out of 5
by A verified traveler

good

Posted Apr 19, 2016 on Hotels
ok
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thanks!! :-) Valentina
5 out of 5
by Jung Han from ulsan

What a wonderful hotel it is.

Posted Mar 15, 2016 on Hotels
말로 표현할 수 없을 만큼 좋았다.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you very much. Hope to have you back with us soon. Warm regards, Valentina
5 out of 5
by A verified traveler from Japan

Excellent Apartment Style Hotel

Posted Feb 14, 2016
Everything about this apartment hotel was excellent. The staff were extremely nice and provided us with useful recommendations of places to visit, shop, and eat in Florence. They upgraded our room and we definitely felt that the hotel was good value for the money. The apartment was quiet large with more than enough space for two people. It was especially nice to have a small kitchen for preparing simple meals. The hotel location was also good, very near the Duomo. I would definitely stay at the Residence Hilda again and would highly recommend it.
5 out of 5
by A verified traveler from Hanau

Supertolles Apartment mit toller Ausstattung.

Posted Feb 5, 2016
Pros: Wunderbare Ausstattung, tolles Bsd, sehr sauber und gepflegt. Großzügiges Apartment, sehr nettes Team
Cons: Es fällt uns nichts ein...
Location: Nur 5 Minuten zu Fuß vom Dom. Wenn man aus der Türe kommt, schaut man gleich auf die imposante Kuppel. Restaurants, Supermarkt in unmittelbarer Nähe
Tolle Lage, sehr nettes Team und Superservice. Wir haben uns total wohl gefühlt. Wunderbar temperiert, Bad angenehm warm und alles ein Augenschmaus. Neu und supergepflegt. Lage einmalig wenige Minuten vom Dom. Wir hatten ein Classic Apartment. Sehr ruhig. Würde kein 5 Sternehotel dagegen tauschen wollen. Wir haben bei der Auswahl voll ins Schwarze getroffen und kommen garantiert wieder! Danke für einen tollen Aufenthalt.