Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from c

Ottimo

Posted Nov 6, 2016
Pros: Ottima Posizione a due passi da tutti pulizia della casa eccellente
Cons: Essendo una casa con tutti i confort quindi non un albergo c'è tutto quello che serve per stare bene quando entri nella casa c'è tutto quello che serve per vivere una settimana senza comprare niente
Location: Essendo una casa con tutti i confort quindi non un albergo c'è tutto quello che serve per stare bene quando entri nella casa c'è tutto quello serve
Comment from Hotel Management
Nov 14, 2016 by Palazzo Belfiore staff, Hotel Management
Gentile Luca, La ringraziamo per il suo commento e per le buone parole spese per Palazzo Belfiore, siamo lieti che la sua permanenza sia stata piacevole. Cordiali saluti
5 out of 5
by A verified traveler from Spokane, WA USA

Wonderful Apartment!

Posted Sep 6, 2016 on Hotels
Wonderful apartment...and Federico was very helpful. Great location...could not have chosen a better place to stay in Florence
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking your time to rate us. We are very happy to know that you enjoyed your stay at Palazzo Belfiore as well as knowing that Federico's assistance helps you to have a great vacation. We hope to host you very soon again Isabelle
5 out of 5
by Pablo from Mex DF

Posted Aug 26, 2016 on Hotels
Departamento maravilloso, bien ubicado en la zona turística de Florencia (todo te queda caminando) y con muy buenos espacios (familia de 5). Es un edificio pequeño, construido hace mas de 600 años, lo que lo hace muy especial (obviamente está remodelado). La atención es totalmente personalizada por Federico, sumamente amable y pendiente en todo momento de tu estancia. Lo único es que hay que prepararse para subir escaleras si te toca en el segundo piso (que para mí también lo hizo parte del "glamour" del hotel y de Florencia).
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Estimado Pablo, Gracias por su lindo mensaje. Es un gran placer para nosotros saber que usted junto a su familia disfrutaron de Florencia y que supo apreciar la autentisidad del Palazzo Belfiore. Igualmente el hecho que Federico contribuyo a tener una agradable estancia nos da mucho gusto. Esperamos verles pronto Isabelle en nombre del
5 out of 5
by Rikke from Silkeborg

Perfekt placering - tæt på alt.

Posted Aug 17, 2016 on Hotels
Overnattede 5 nætter sommeren 2016 i en af lejlighederne. 3 store børn + 2 voksne. Lejligheden er perfekt placeret. Man kan gå til alt. Vores teenage piger kunne endda selv gå ud og shoppe eller besøge modeudstilling i Palazza Pitti, som kun ligge få hundrede meter væk. Ejerne gør alt for at hjælpe og informerer gerne om gode steder at gå hen. Lejlighederne er beliggende i en flere hundrede år gammelbygning - der er rester af original vægmaling som udsmykning. Der var vin og vand på køl, da vi ankom. Dejligt ophold i centrum af Firenze.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Dear Rikke, Thank you for your kind message. It's a pleasure knowing that you enjoy Palazzo Belfiore and that the location has satisfied the whole family. We hope to host you very soon again Isabelle on behalf of
5 out of 5
by A verified traveler from Canada

Couldn't Ask for Anything Better!

Posted Aug 16, 2016
From the moment we met Frederico, we knew we were in wonderful hands! He immediately made us feel like family with his kind and professional demeanor. This was the first visit to Florence with my 13 year old daughter. Because I was travelling with her, location and safety was important. I cannot speak highly enough of our experience in the Anna Maria Luisa apartment. This particular apartment is located a quick 3 minute walk from the main apartments, however the location is phenomenal....just steps to the Pointe Vecchio. Frederico escorted us to our apartment and provided some great local tips! Our apartment was meticulously clean and quite spacious for my daughter and I. We touched base a few times with Frederico during our trip and each time he was wonderful! Do not hesitate booking with Palazzo Belifore....you will not be disappointed!!
Comment from Hotel Management
Aug 20, 2016 by Isabelle, Hotel Management
Dear Cindy, Thank you very much for your kind message. It's always a pleasure to know that our guests feel at home at Palazzo Belfiore. Federico is delighted to know that you enjoy your stay with us and its tips contibuated on having a wonderful stay. We hope to host you and your family very soon again. Regards,
5 out of 5
by A verified traveler

Premium service

Posted Aug 10, 2016
Pros: The roomy accomodations and the excellent service.
Location: It is near the Pitti Palace and the Boboli Gardens as well as the Ponte Vecchio. An excellent location that has many restaurants and small cafes.
Palazzo Belfiore is in an excellent location and offers lovely, historic accommodations for a family. The detailed attention and service we received from Federico was excellent. We would highly recommend the Palazzo to those seeking a comfortable and unique experience in Florence.
Comment from Hotel Management
Aug 11, 2016 by Isabelle, Hotel Management
Dear Guest, Thank you so much for you wonderful review. We are very happy to read that you and your family had a good time in Florence. Federico is glad to have played a part of the enjoyment and we are all looking foward to welcome you very soon at Palazzo Belfiore War Regards
5 out of 5
by Indira from Panama

Love this hotel and the host.

Posted Aug 2, 2016 on Hotels
This hotel was very close to the train station and easy access to all the important places to visit. Isabella was so adorable and she gave us a warm welcome. The room was so cozy and the fact of having a washer was so helpful. We washed our clothes in the evening and place it on the rack that was provided by the hotel and our clothes were dried by the morning. There is a gas stove, dishes and a small fridge. Our teen boy also love to have his own room and bathroom. If I ever have ever decided to got back to Florence, this will be the first hotel I'll book. Also the hotel service people were very sweet.
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Dear Indira, Thank you very much for your kind words. It makes us very happy knowing that you enjoy the apartment as well as the faciliites. It's our taget to reach our guests expectation and your review let us know that we are are going in the right direction. We are looking forward to host you very soon at your home away from home. Best Regards Isabelle
4 out of 5
by A verified traveler

Central location to the major atractions.

Posted Jul 27, 2016 on Hotels
excellent location, the room was clean, small kitchen and a good enough walk to the majority of museums and restaurants. We had 2 kids (11 and 13), we walked everywhere for over 12 hrs without much of a complaint. Internet is slow, but that's the usual. Best option is to buy a SIM card @ a TIM store. Only minor issue was that the room is that towels are not changed daily. We asked the host to accommodate the towels to be replaced in 3 days and that was done.
Comment from Hotel Management
Jul 30, 2016 by Palazzo Belfiore Firenze, Hotel Management
Dear Guest, Thank you for your comment. We are happy to know that you liked the apartment as well as the location. We actually don't give daily housekeeping unless you request for it. We hope to see you very soon again at your home away from home. Isabelle
5 out of 5
by A verified traveler

Perfect location, perfect for a family

Posted Jul 20, 2016
Pros: Manager and location
Cons: Nothing
Location: A little hard to find but just call the number and they will direct you there.
Manager is awesome. Extremely helpful. The place is very clean, fits 6 people nicely, and is located perfectly. Would stay again.
Comment from Hotel Management
Jul 23, 2016 by Isabelle, Hotel Management
Thank you for taking your time to rate us. We are happy to know that the location as well as the apartment both pleased you. We are looking forward to host you again
5 out of 5
by A verified traveler

Historic Florence Charm

Posted Jul 5, 2016 on Hotels
Palazzo Belfiore is a historic property filled with charm, splendor, and architectural integrity. My apartment (one of 7) was spacious and very comfortable. Staying at this property is more akin to sleeping in an old world palace than a modern hotel. But still, PB offers all the amenities - kitchenette, AC, TV, etc. The hosts were extremely gracious and accommodating. Lastly, the location of PB is perfect. Centrally located near the Pitti Palace, yet tucked away from the masses on a quiet Florence alley. If you are looking for the shiniest new hotel, this is probably not the place for you. But if you are looking for incredible ambience, charm, 20ft beamed ceilings, stone steps, and all the character in Florence, you should treat yourself to a stay here. 5 Stars.
Comment from Hotel Management
Jul 11, 2016 by Palazzo Belfiore Firenze, Hotel Management
Dear Guest, Thank you for taking your time to rate us. We at Palazzo Belfiore are very glad that you appreciate your apartment as well as the location. It's our commitment to make you feel at home and we are happy when we reach our guests expectations. We hope to see you very soon again Kind Regards Isabelle