Ratings based on 35 Verified Reviews

4.1 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by Ally

Tidy accommodation close to city centre

Posted May 22, 2014
We received a warm welcome from Liliana who advised us on what to see and do during our stay. Our room was clean and spacious and we enjoyed our continental breakfast each morning. A 15 min walk from most of the city centre tourist attractions. Would definitely return.
5 out of 5
Recommended
for Everyone
by Will from England

Faultless

Posted Apr 15, 2014
Pros: The beds. They have memory foam. Best night's sleep in the whole trip.
Cons: Not to everyone's tastes, but a couple of sachets of instant coffee would had been nice as there are plenty of teas available in the room.
Location: Location is a 10 minute walk from the Train station, Duomo and Firenze centre attractions.
Solo traveller, very friendly and helpful, nice continental breakfast, amazing bed. Would happily stay again for longer and recommend to anyone. Excellent value for money.
5 out of 5
Recommended
for Everyone
by John from Ascot, England

Good hotel to train station and centre

Posted Dec 10, 2013
Pros: Friendly, clean and comfortable, free wifi.
Location: 15 to 20 minutes walk to museums, restuarants and other things of interest
Excellent hotel, more like a Bed and Breakfast, very friendly staff, clean and comfortable rooms. 15 minute walk to train station, a few minutes longer to l'Uffici and il Duomo. Would recommend as an excellent B & B.
5 out of 5
Recommended
for Couples
by Rebecca from Hobart TAS, Australia

Brilliant!

Posted Jul 5, 2013
Betta was so warm and friendly, you felt like you were a guest in her home rather than staying at a hotel. She had chocolate biscuits and prosecco ready in our room when we arrived and recommended a great restaurant for dinner. Loved our stay here and wished we could have stayed longer!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great little place with a wonderful host

Posted Oct 31, 2012
I recently stayed here for 5 days while visiting Florence for the first time and had a wonderful time. It all starts with the host Betta, who is gracious and extremely helpful on our first visit, giving us many great suggestions on what to do. Our room is clean and of a good size, and is very quiet at night. The residence is only a 10 minute walk to the train station, and 20 minutes to the town center. There is also #12 bus right outside, which will take you close to most of the important sites in Florence. Back to Betta, when we wanted to add one more night at the last minute, Betta was very accommodating and moved us to a nicer available room. When we checked out and left for the train station, my wife left her ring in the room. We realized it at the station, but it was too late. Just as I was about to board the train and send an email to Betta, we heard her voice. She chased us all the way to the train station to deliver the ring after she found it while cleaning! Florence's SMB station is huge, and yet that didn't daunt Betta from looking for us. This is just amazing service, and a wonderful end to our stay in Florence.
5 out of 5
Recommended
for Everyone
by Carmel from Scotland

Great place to stay close to the centre of Florenc

Posted Sep 17, 2012
Pros: Friendly service and lovely room with a balcony
Location: close to all sights
Fantastic stay, very easy to walk to centre of Florence and Betta was most hospitable
5 out of 5
Recommended
for Families
by Sheh from London, United Kingdom

Florence's Best Hotel

Posted Aug 13, 2010
This is a remarkable hotel to stay. The hotel room is huge, airy and very clean. The coffee served every morning is mouth watering ;p It is in a quiet residential area but very close to the centre, 10 minutes walk to the Central Station. The hostess was so friendly and accommodating and told us what places to go to and also the value for money restaurants and so on...The only setback was the parking. We have to pay 12euros for 1 day parking. But nevertheless, I do highly recommend this hotel...Five Star!
5 out of 5
Recommended
for Couples
by Ghatotkach from San Jose, CA, USA

Very nice spacious apartment with a great hostess to help at every step

Posted Jun 9, 2010
Appropriately located at 10min walk from the Duomo and the Galleria Academia. Well maintained and above all extremely helpful and cheerful hostess. Definitely staying here on my next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Parthenay

B&B très accueillant

Posted Nov 30, 2016
Pros: le petit chocolat - le capuccino - la réservation du taxi - la situation géographique
Cons: le bruit de la chasse d'eau de la chambre mais ce n'est pas un réel problème
Location: très proche du quartier historique et d'un bon restaurant le il clarinetto
L'organisation pour avoir accés à la chambre est bien rodée, même s'il n'y a personne à l'accueil, nous avons tout trouvé sans aucune difficuté, grâce aux petits mots et enveloppe laissés à notre attention. Situé non loin de la gare ferroviaire, dans un batiment ancien et chargé d'histoire. Notre chambre était calme et propre et sur chacun des oreillers un petit chocolat était déposé. Nos hôtesses ont été charmantes, souriantes et prévenantes. Elles nous ont aidé pour avoir un taxi et conseillé sur les visites à ne pas rater. Nous avons pu ainsi apprécier chaque moment de notre séjour. Nous avons particulièrement apprécié le plateau repas du petit déjeuner du dimanche matin qui était prévu dans notre chambre la veille car nous devions partir de bonne heure le dimanche matin. Et tout ça en français ; comme c'est pratique quand on ne parle pas italien ;) .
Comment from Hotel Management
Dec 4, 2016 by residenzabetta@gmail.com, Hotel Management
Merci Stéphane pour votre commentaire. Nous sommes très contentes d'avoir favorablement contribué à votre séjour à Florence. C'est notre but de faire que nos clients se trouvent bien dans notre B&B. Merci Donatella et Liliana
3 out of 5
Recommended
for Everyone
by A verified traveler

Buon hotel

Posted Nov 5, 2016
Camera pulita, posizione non distante dal centro, personale disponibile e colazione discreta.
Comment from Hotel Management
Nov 8, 2016 by residenzabetta@gmail.com, Hotel Management
Vi ringraziamo per il vostro commento. saluti Donatella e Liliana