Balcony

Reviews of Residenza Giotto

Residenza Giotto
Via Roma 6, Florence, FI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 169 reviews" "
Rating 8 - Good. 44 out of 169 reviews" "
Rating 6 - Okay. 10 out of 169 reviews" "
Rating 4 - Poor. 1 out of 169 reviews" "
Rating 2 - Terrible. 4 out of 169 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a better location with the Duomo right around the corner and placement in the epicenter of Florence's shopping and restaurants! The rooms are 6 flights up but there is access to a small four person elevator. We appreciated the ease of after-hours access with a key fob. The patio view of the Duomo made breakfast a delight. The lack of access to simple needs like an extra towel or utensils in the evening due to no staff being present was offset by the fabulous location.
Stayed 3 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable honest service from 2 lovely ladies
Lovely place to stay, Good location, Very friendly staff, very clean with great views After I left the hotel on the train to Pisa I got a phone call a couple of hours later to say I had left 2 passports and quite a lot of money so a big thanks to the the lady on reception and the maid who returned my personal belongs when I returned to Florence
Stayed 1 night in Jul 2019

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Connie
The hotel was in a great location. It has only 6 rooms. It was very clean. The bathroom was very nice. The bed was very comfortable. There was a nice continental breakfast with fresh cappuccino made by the staff. There is a very nice rooftop terrace. The staff was absolutely amazing!!! I highly recommend this hotel to anyone.
Stayed 2 nights in Jul 2019

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable gem in the shadow of the Duomo
Look no further if you are planning a visit to Florence. Residenza Giotto is steps from the Duomo and major Florence sites. The staff is warm, welcoming and so very helpful with any needs. Enjoy breakfast or an evening beverage on the beautiful terrace, with a panoramic view of the Piazza del Duomo and surrounding Tuscan hills. Truly a unique and special experience!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the friendly staff. Giorgio is an amazing host. Location is 20 meters away from the Duomo. Fourth floor location afforded us a great street view without much noise. Breakfast was delicious and served on the beautiful patio. High speed Internet was a plus.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Elevator and entry doors. Shower very tiny turn radius. Perfect location and terrace view of duomo
Stayed 1 night in Mar 2019

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Greg, Portland, OR

Liked: Cleanliness, staff & service, room comfort
Perfect location, great breakfast and patio. Elevator was a great plus. About what we expected considering how old the city is.
Stayed 3 nights in Sep 2018

10/10 Excellent

Tim, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The deck truly appears as it is shown. The view is even better at night. We were on the deck for breakfast, and we stayed on it until well after midnight one night speaking with four other guests. ALL of the staff were friendly, helpful, and simply great! The place is not the Ritz, but it is unbelievable what you get for the price. We definitely are coming back.
Stayed 2 nights in Aug 2018

6/10 Okay

kim, michigan

Right at the heart of Duomo. Very convenient
My daughter and I stayed here for two nights and it is not easy to locate the hotel because it is located in the shopping strip area. There is no hotel staff available before 8 and no one available after 5:00. We need to checked out early and did not know what to do so I had to leave a note at a desk. Breakfast is sad and poor. Nothing much offer at this hotel. I probably won’t stay there again. If you only care about the location, then it is perfect for you.
Stayed 2 nights in Jun 2018

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get in
It’s a clean B&B, in the great location. It’s kept clean, staff is friendly, but when you arrive, it’hard to find. It’s located on the fourth floor of the building, but if you don’t know that, or arriving after five PM on the week days, or after one PM on Sunday, there is no one to let you in. People, who live in the building, are not very helpfull. It took us a vile to find on what flor B&B is located.
Stayed 3 nights in Jun 2018

8/10 Good

J, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to points of interest. Friendly staff. It is located four stories up, within another building, just FYI. There is an elevator though, useful for when carting your luggage. Room was clean, if small, but we didn’t spend time there anyway. AC worked well, which is nice for the hot Italian summer.
Stayed 1 night in Jun 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location and service
Giorgio is an amazing host. Location is 20 meters away from the Duomo, our stay was fantastic
Stayed 2 nights in May 2018

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Fantastic location withing walking distance from everything from sightseeing to shopping to the train station. Very hospitable, warm, welcoming and helpful. We will definitely recommend to friends and family and choose this lodging in the future if we return to Florence.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

scott

Liked: Staff & service
Disliked: Room comfort
Great staff but hotel will not make my next trip
Great staff all around, they couldn't be sweeter and helpful. Super noisy neighborhood that's amazing from the terrace at night. Ask for the rooms that face the Duomo or pass. Front entrance door is frustrating and is not always operative. Four keys and an electronic fob to make it to your room. Tiny old slow elevator - somewhat charming. Mold in shower grout, bathroom could use a refreshing, no bathroom niceties like shampoo and blow dryer, beds are Italian hard thin uncomfortable mats but not unexpected. Included breakfast is OK for a fast bite but it is far inferior to the other hotels we stayed in. Overall I would try and find a neighborhood hotel with 24/7 reception that starts at the ground floor instead of the 4th floor.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was beyond execelent only con was a small shower but for the price the value was great!.
Stayed 1 night in Oct 2017

10/10 Excellent

Tish, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
We had a great time because the location could not have been better, and the staff was so helpful.
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Improvements needed.
The breakfast was below average .THe elevator was very strange and seemed to be a little bit scary to ride. The bathroom door was very noisy when open or close with a very loud disturbing sound . The reception desk was only till 5 pm and in case of emergency after 5 pm we had to call the staff cell phone that gives the guests the feeling of being insecure in the place.overall it can't be caled a hotel but more of a room for rent.The employees were friendly.
Stayed 2 nights in Oct 2017

10/10 Excellent

Terry, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect central location with serenity and privacy
All the charm of old Florence in the heart of shopping, museums and restaurants. Fantastic view of the duomo from the terrace. Exceptionally friendly and hospitable staff. Very wonderful breakfast. Cozy little place with old world charm in a busy modern Florence. Easy walking access to the train station and all shopping and museums.
Stayed 2 nights in Oct 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location. Great breakfast. Friendly staff and very nice rooms.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location. Good value for money
The room was comfortable, bathroom adequate and it had a fridge and a view of Via Roma. Would have benefited from a hairdryer and an iron. The location could not have been better!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Dan, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian congeniality
The accommodations are literally 150 feet from El Duomo. Very centrally located. The staff was very accommodating. Gave great recommendations for restaurants and sites. The room was extremely clean and neat. The breakfast was full self serve.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a wonderful location- right next to the baptistry and Duomo, near shopping like Gucci and Prada and very convenient to all the museums and sights. The front desk is only manned from 8 to 5 so you are given keys to get in and out of the building. The breakfast was adequate but there weren't a lot of food choices. The staff is very friendly and the room was clean. We heard a lot of street noise late at night if our air conditioning was not on. We wished there would have been better instructions on how to get to the reception area for check-in since of course we didn't have keys yet.
Stayed 3 nights in Aug 2017

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book unless you have a plan B
Nightmare! Had to book another hotel last minute. There was no one there to check us in or greet us. Door was locked and no one answered. No message was left or form of contact, and Hotels.com was not as helpful with getting contact information.
Stayed 2 nights in Jun 2017

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs.Kate
Good staff and place. Elevator and clean bedsheet

10/10 Excellent

Tamara, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steps from the Duomo
We could see the Duomo from the breakfast terrace. Easy walk to all of the sites, friendly staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in the heart of Florence
Excellent location. Very friendly staff and comfortable accommodations. Would definitely recommend (& go again)!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence - A real walkable city
Florence is definitely a city for walking. Everything is close-by. Some museums (Uffizi) typically have long lines. For me the Galileo Museum was a must and didn't disappoint! For my wife Art was the focus of her visit. The Academy Museum with the statue of David is another must visit. FOOD, FOOD, FOOD: Try the Central market restaurants on the second floor: Pasta w/truffle, a class a wine, Pistachio Ice Cream and a Cappuccino.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but noisy

10/10 Excellent

Jean and Dean, Martha's Vineyard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location!
This small hotel is in the center of Florence, across from the Duomo's Baptistry. On the fourth story of an old building, it is close to all the lively activity in the street. The women who work in the Residenza were wonderful and greatly contribute to the hotel's charm. The rooftop terrace is the hotel's best amenity.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ALMOST ON TOP OF THE DUOMO!
Beautiful views. Great location in the heart of Florence. Nice hotel. Clean Rooms. Good staff.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
The location is great. Wifi was very good. View of the Duomo excellent. Breakfast was ok. They need sun umbrellas on the breakfast terrace. Otherwise very nice terrace.

10/10 Excellent

Nancy, Spring, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
We loved Residenzia Giotto and had a wonderful stay. Silvia was particularly helpful in the most friendly, charming and gracious way. Our room was very comfortable and had a little balcony with a marvelous view of the cathedral, as did the breakfast terrace (with a very nice breakfast). Residenza Giotto's location at the corner of the cathedral piazza made for a thrilling beginning and ending of each day, and I highly recommend it.

10/10 Excellent

Karen, Jersey Shore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Bed and Breakfast near Piazza del Duomo
This is a wonderful bed and breakfast on the top floor (5th floor) of a building right around the corner from Piazza del Duomo. The room was very clean, simply decorated and comfortable with a view of Florence rooftops and the Duomo. Breakfast was a simple selection of croissants, cake, meats, cheeses, yogurt and expresso/lattes served on an open terrace. The B&B is in a great location within easy walking distance of all the major sights of Florence including The Duomo, art museums, markets, Mercato Centrale, Rialto Bridge and the train station is also an easy walk. The only drawback was finding our way to the check-in desk (on the 5th floor as you walked into the B&B) when we first arrived; as signage was not available and we had to search for the entrance to it. Otherwise it was a wonderful B&B in a fantastic location.

10/10 Excellent

Ely, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything
We boiler the hotel because it was right around the corner of the Duome And it had a terrace AND breakfast. We were not dissapointed. Simple, no luxe except for the service , smiles And info from Barbara, And the sumptuos croissants. Loved it. Old elevator ( we thought it was charming) and European rooms, but it was exactly what we were looking for. recommend
Afternoon coffee with view

10/10 Excellent

Sabine, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for something easy ?
This hotel ( more of a half hotel half B&B) has it all: nice staff, great crunchy croissants, superb coffee, view, walking distance to ,well, everything. They have simple rooms but a water heater for coffee( I brought Starbucks freeze dried and tea) , comfortable beds . We were up and go after breakfast which started at8 am. Could have been an hour earlier if you'd plan to get to the Academia at door opening you'd miss breakfast. We loved it and will recommend .
On the terrace with a view of the Duome
At the piazza around the corner

10/10 Excellent

Edmund, Gravesend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic B and B in central Florence
Giorgio was a very understanding and kind host, allowing us to arrive Kong after the usual reception closing time. Frances was very gracious the following morning. Can't recommend Residenzia Giotto highly enough.

8/10 Good

Timothy, Virginia Beach, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best lodging location and best staff in Florence
Location, location, location. We were so close to The Duomo we could throw a stone and hit it. Our balcony looked directly at it and the breakfast balcony did the same. We were walking distance to the train station which included unlimited buses and Hop On-Hop Off. Silvia provided information long before our arrival and was so kind and patient while we settled in. Giorgio spent enough time with us to explain the best attractions and how to save time and money by buying at specific vendors. The accommodation were very clean and basic but we wanted the location more than anything. I highly recommend Residenza Giotto B&B.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location
Great little B&B. Very friendly, helpful staff. Bathroom, especially the shower, was a bit small, but typical of European-style hotel. Location is on the top floor, but they do have an elevator. Due to the location, the room can be a bit noisy at night, but nothing that a white noise app can't fix. However, location is also one of the best things, with many attractions and the train station within waking distance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel very well located!! Near to vaporeto stations and 15 minutes walking to rail station and Piazale Roma. Staff very friendly and helpfull.

10/10 Excellent

Charlotte, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay For The View
Only stayed one night, but greeted by really friendly and helpful staff. You couldn't get a more perfect location, although with that central location comes a bit of noise at night. Breakfast is fantastic, overlooking the Duomo. Would highly recommend this place.

10/10 Excellent

Dean, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, Quiet and Pefect Location
The terrace overlooking the Duomo literally 100m away is spectacular for morning breakfast or an evening drink Perfect location well appointed for a reasonable price. Sylvia and Barbara are terrific hosts

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maryscott, Little Rock, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Bed and Breakfast Type Hotel
The hotel emoloyees were outstanding! They were courteous, helpful, and accommodating. The room was large, as was the bathroom. The view from the rooftop was incredible. The continental breakfast was delicious. My sister and I loved everything about the hotel except for a couple of things. It was cumbersome to get in through the layers of locked doors to reach the facility on the 4th floor. The lift is very small and slow, and climbing the stairs was not an option for my sister. People in Florence stay out very late. Our room was facing the street, so all night long we were being awakened by loud voices coming from outside. I would not recommend the hotel if special physical accommodations were needed. Overall, I would give it a 4.5.