Ratings based on 30 Verified Reviews

4.1 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2016
Pros: staff, location, cleanliness
Cons: noise from the street
We stayed here as a couple for 5 nights. The location is fantastic; walkable from the train station and to all the major sites in Florence (as well as many excellent restaurants). It's close to everything yet far enough removed from the crowds. The room itself is clean and very spacious. We had a triple room facing the street, as there were no doubles when we booked, but it would have been plenty of room for three. There were croissants, biscuits and instant coffee/capuccino each day in the room, which was quite convenient. My only complaint was that there was noise from the street (a nearby bar, I think) on the weekend, especially Saturday night. Perhaps not surprising in the centre of Florence, however it went quite late even for a Saturday (woke us up at 2 and 4 am). It didn't affect us too much though, and I believe the rest of the rooms did not face the street. Alessandra was very friendly and helpful. One of our bags went missing after our flight, and she even made some calls on our behalf to try and retrieve it. She seems to genuinely care about her guests. Overall: good value, great location, exceptional staff, clean and comfortable rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Two Days in Firenze

Posted Aug 6, 2016 on Orbitz
Overall everything is very good. Guests who accept a room with the external bathroom should understand the arrangement. We didn't have a problem because we were informed. The stairs were no inconvenience for, but keep in mind that some of these older, historic buildings do not have elevators. Nonetheless Alessandra was there to greet and assist. It's all a part of the experience. You are there to walk around in the rich culture.
4 out of 5
by A verified traveler

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
by Alessandra, Hotel Management
Thank you very much for your review. Regards, Alessandra Pezzati
5 out of 5
by Cathal from Dublin

Posted May 30, 2016 on Hotels
Very nice place. Great location. Would return.
Comment from Hotel Management
by Alessandra, Hotel Management
Dear Cathal, I am very happy for you nice review. I hope to meet you next time. Best Regards, Alessandra
5 out of 5
by A verified traveler

Posted Oct 7, 2015 on Hotels
Comment from Hotel Management
by Alessandra, Hotel Management
Thank you very much for your review Regards, Alessandra
4 out of 5
Recommended
for Couples
by A verified traveler

Three days in Florence

Posted Oct 2, 2015
Pros: This hotel was clean quiet and well located. We found it a relief to be away from the crowds after a busy day
Cons: The entry stair well needs more ventilation.
Location: Very good restaurant five doors down. Great little coffee shop next door.
We enjoyed our time in Florence, there is so much to see within walking distance of this hotel.
5 out of 5
by Maria from Bakersfield, CA

Very nice and comfortable!

Posted Jul 18, 2015 on Hotels
The hotel is clean, nicely decorated, and located in a great place. Alessandra was so helpful and kind. She made our stay very enjoyable.
4 out of 5
by A verified traveler

Close to sights

Posted Sep 23, 2014 on Hotels
Our stay was good, staff was very helpful. Nice to be on the other side of the bridge from main action, although it was still noisy at night.
4 out of 5
by Dawnel from South Africa

Helpul and covenient

Posted Jun 9, 2014 on Hotels
The fact that one can book in early - from 9h00 to 13h30 - is very covenient. We found the staff to be very helpful. Alessandra's recommendations for restaurants were spot-on.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 6, 2014 on Hotels