Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
80% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
4 out of 5
by Diana from Birmingham

Beautiful. Not perfect but nice for value.

Posted Jun 19, 2016 on Hotels
Perfect except when I laid down to sleep and pulled my covers back and reached my hand under the pillow to the left of me, there were some sort of crumbs under my pillow. I didn't complain because it was late (2am), my kids were sleeping, and I was exhausted. But the front desk staff was great with any request I had and everything else about the hotel was superb except some staining on the carpet going down the hall to the room and the chair and ottoman in the corner of our room were adorable and comfy but you could tell it was old because the seat cover was obviously much darker in color than the rest of the chair. Needs to be cleaned or replaced. Otherwise, great place to stay and the antique setting makes it perfect for photos.
Comment from Hotel Management
Jun 23, 2016 by Lisa, Hotel Management
Dear Diana, thank you for taking time to leave us your feedback. We are going to have some work / upgrades in the next few months and carpet / flooring is at the top of the list. I'm glad you enjoyed your stay with us and thank you again for your comments.
4 out of 5
by David from Nolensville

Nice, quiet and comfy

Posted Jun 12, 2016 on Hotels
The hotel was nice and even with a large wedding party staying in the hotel the room was quiet. The lobby and entry way are beautiful. The bed was comfy - the a/c made the room perfectly cool for the hot day & night. We were surprised that there was no fridge in the room. And just not a fan of an open toilet with no lid. The bathroom was too small for that set up. But overall the overnight was good for the price. We would consider staying here again.
Comment from Hotel Management
Jun 14, 2016 by Lisa, Hotel Management
Dear David, thank you for your feedback. Your comments are very helpful in helping us improve. I'm glad you enjoyed your stay with us. Please let us know when you are back in town.
5 out of 5
by Stacy

ColdWater Inn

Posted Jun 5, 2016 on Hotels
Room was comfy and clean. Hotel seemed quite posh at a nice price. I'd stay there again. Loved the Alabama Music Hall of Fame which is pretty much right across the street!
Comment from Hotel Management
Jun 14, 2016 by Lisa, Hotel Management
Dear Stacy, thank you for taking the time to leave us your kind comments ! Please let us know when you will be back to stay with us again !
5 out of 5
by E Annette from Tuscaloosa AL

Posted Jun 3, 2016 on Hotels
Great. Only thing I could have asked for was a fridge in the room for drinks.
Comment from Hotel Management
Jun 14, 2016 by Lisa, Hotel Management
Dear Annette, I am so glad you enjoyed your stay with us. Your feedback is very important to us as we are continually trying to make improvements. Thanks again !
3 out of 5
by A verified traveler

Posted May 17, 2016 on Hotels
The toilet did not work properly when flushed you would have to remove the top and push the valve the last time we stayed there we had the same problem. The towels and wash cloths need to be replaced we will not return.
Comment from Hotel Management
by Lisa, Hotel Management
Thank you for taking time to leave us your comments. I am sorry that we did not meet your expectations. We will have new bed and bath linen in the near future. thank you again for your feedback as we are constantly trying to improve.
4 out of 5
by A verified traveler

Posted May 15, 2016 on Hotels
Was completely blown away by the beautiful lobby and sitting areas, they could have used a little more decor in the rooms, very basic but nice and comfortable.
Comment from Hotel Management
May 19, 2016 by Lisa, Hotel Management
Thank you for taking the time to leave your comments. I am glad that you enjoyed your stay with us.
5 out of 5
by William from Hueytown

Posted May 15, 2016 on Hotels
Wonderful stay!
4 out of 5
by A verified traveler

Coldwater Inn Review- Nice place- southern feel

Posted Apr 29, 2016
Pros: Beautiful staircases and the furniture was a nice change from a chain hotel. Interesting...
Cons: Room amenities such as microwave and fridge.
I am a business traveler. I'm glad my normal hotels were all booked. The Coldwater Inn has a very nice feel with southern charm. The hotel staff was friendly and my stay was enjoyable. Could use more amenities in the room (fridge and microwave) and updated incidentals such as shampoo, conditioner, lotion.
Comment from Hotel Management
May 19, 2016 by Lisa, Hotel Management
Thank you for your comments. Your suggestions are very helpful as we are continually trying to improve.
3 out of 5
by A verified traveler

Posted Apr 27, 2016 on Hotels
Bathroom small. Stained carpet in halls.