Ratings based on 93 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Aug 10, 2015
Beautiful hotel, good location. Concierge not as helpful as would have liked. Rooms are opulent and super luxurious. The private butler service was wonderful. Great experience using whatsapp to communicate with the hotel during the stay, whether to ask how long to walk to the next destination, book a table, or even tell them to have the car ready.
for Everyoneby A verified traveler from Honolulu, Hawaii
Grand old hotel with modern conveniencesPosted Jul 25, 2015
Beautiful grand old hotel with high ceilings and wonderful frescoes in the room. When you wake up, it feels like you are living in the time of the Medici. The bathroom has no tub but the shower has 3 different heads with incredible power. You will not be disappointed if the strength of the shower is important to you. The blow dryer is terrible! Service is awesome! The food is the best in Florence! Dinner and breakfast.
for Everyoneby A verified traveler
Weekend in Florence St RegisPosted Jul 14, 2015
A wonderful stay. The staff - especially the concierge were wonderful. The bar was superb and the hotel a haven of tranquility in the hustle of Florence
by A verified traveler
a bit overpricedPosted Jun 9, 2015
overpriced in my opinion. we came in a time where there was a lot of mosquitoes.. we couldn't sleep well for two nights! next time I might check Westen hotel, which is next door to this hotel!
for Couplesby Toshiki from Tokyo
料金体系が不明/事前デポジットで大損することもありPosted May 11, 2015 on Hotels
for Couplesby Liliya from VA
Nedd to stay in this Hotel!Posted Mar 18, 2015 on Hotels
The best Hotel! The best staff! The best location! The best service!The best time!
for Couplesby Richard from Rouen
magnifique hôtelPosted Mar 3, 2015 on Hotels
Que dire de plus ... un hôtel ou le confort n'a d’égal que le service !!! Suberbe, un personnel tourné vers le client et son bien être. je recommande
for Everyoneby A verified traveler from washington d.c.
Beautiful hotel in a great locationPosted Jan 2, 2015
Everything was good. The hotel is beautiful with frescos on the walls, staff very good, pianist in the dining room and bar, great location next to the Arno, has a gym and a spa ( did not use the spa.). Modern electronics...everything 5 star.
for Couplesby A verified traveler from Norway
Superb service and exquisite facilitiesPosted Dec 4, 2014
Pros: The superb service.
Cons: For once, I am not able to propose some improvements.
Location: Situated in the center of Florence, we were able to visit all the impressing attractions of the city by foot.
As frequent guests at five star hotels, my wife and I are quite discerning, and it does not take long for us to assess the quality of the establishment. We like to assess the room before we settle in, to be sure in advance that all our quirks and preferences are met. And for the first time, we experienced a staff that unsolicited suggested that we took a look at two different rooms. As if this was not enough, one of the rooms was an upgrade of our reservation. So already at the outset, we were impressed by the service at St. Regis. And we were not let down once during our 3 day stay: the receptionists, the concierges, the butlers, the sommelier, the waiters, the entire staff knew by heart that the secret to make guests happy is to be able to predict their requests before they even know themselves. A very difficult proposition, but the staff at St. Regis was masters at it.
for Couplesby A verified traveler
Perfect hotelPosted Nov 25, 2014 on Hotels
Decent hotel. In the middle of Florence, good location.