Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Excellent in all repects

Posted Jan 16, 2016
Pros: Position and service
Fantastic service from all members of staff from arrival to departure. Rooms not huge but well appointed, very comfortable and Beautiful .Position great and hard to fault this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2016
A wonderful hotel in a great location. Fabulous room decoration and furniture which represent Florence in no better way. Friendly and extremely helpful staff. will definitely visit The St. Regis again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome

A Magical Stay

Posted Dec 28, 2015
Pros: The service is personal and excellent. From the moment you step in to the moment you leave, you feel special.
Location: The hotel is in an excellent location by the river and within walking distance to everything from historical attractions, shopping and food.
This fantastic hotel has all you need for making your stay magical and memorable. Our family spent Christmas 2015 holidays here and everything from the friendliness of the staff, the magical ambiance, to the excellent service and wonderful food made our stay memorable.
5 out of 5
Recommended
for Everyone
by A verified traveler from New England

Posted Nov 15, 2015
The St. Regis is on of the two best hotels in florence, the other being the 4 Seasons, having stayed at both. To notch staff and service really take the St. Regis to the absolute top level. Will definitely be back for a longer stay.
5 out of 5
Recommended
for Couples
by David from Saint Petersburg

Touch of class

Posted Oct 18, 2015 on Hotels
We wanted a beautiful river view to relax and enjoy our 3rd time to Florence. This hotel was pricy but wonderful.
5 out of 5
Recommended
for Couples
by SUSAN from los angeles

perfect

Posted Sep 22, 2015 on Hotels
St Regis Florence is unbelievably elegant, and exceeded my expectations in every way.
5 out of 5
Recommended
for Couples
by Jeff from Atlanta

Great Hotel

Posted Sep 21, 2015 on Hotels
Service was as expected from a top hotel. The doormen, Aldo and Walter were extremely helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malvern, PA

Posted Sep 16, 2015
Pros: Property was beautiful, staff was outstanding.
Beautiful property and excellent service. I would highly recommend this hotel!
5 out of 5
Recommended
for Couples
by Milad from Lebanon

More than a hotel... A splendid castle

Posted Sep 1, 2015 on Hotels
What can I say about this hotel? One word. Wonderful. Since the moment we stepped in the hotel, you could feel you are stepping in a castle. Perfect reception, helpful staff, great restaurants, great check-in team, great butler's service and wonderful room. Definitely recommend this piece of art called St Regis Florence
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Beautiful hotel, good location. Concierge not as helpful as would have liked. Rooms are opulent and super luxurious. The private butler service was wonderful. Great experience using whatsapp to communicate with the hotel during the stay, whether to ask how long to walk to the next destination, book a table, or even tell them to have the car ready.