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Get an overview of this hotelRestored 12th-century mansion next to the Arno

Near Il Duomo

Located in Piazza Ognissanti overlooking the Arno River, this stately hotel is perfect to visit Florence, just 5 minutes from Santa Maria Novella, the Uffizi Gallery, Palazzo Pitti, Il Duomo, and Via Tornabuoni with its high fashion boutiques.

Business and wellness

The Westin Excelsior, Florence reflects the grace and beauty of Florence. The restaurant and lounge bar, SE•STO on Arno, is housed on the hotel's spectacular rooftop, an exclusive location observing the entire city along the Lungarno.

Signature comforts

The 171 elegantly furnished guestrooms and suites offer to guest all kind of uncompromising comfort, from the Westin Heavenly Bed® to WestinWORKOUT®, all elements of well-being that can only be found at Westin.

The Westin Excelsior, Florence

Piazza Ognissanti 3 Florence FI 50123

Hotel Amenities

Hotel Amenities

Guests might start the day with a breakfast buffet then dine on Mediterranean fare at SE•STO on Arno for lunch and dinner, followed by drinks in the elegant ORVM bar.

You can burn off calories in the Westin fitness area, and relax with a massage or beauty treatment at Iridium Suites Spa My Blend by Clarins, situated in the St. Regis Florence, just meters away from the hotel.

There is a full-service business center with 4 meeting rooms, and free WiFi is available throughout the hotel. Multilingual staff are available 24 hours a day to offer sightseeing tips, and there are complimentary newspapers available in the lobby.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 4 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Spa treatment room(s) 
  • Total number of rooms - 171 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Valet parking (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 
  • Turndown service 

Where to Eat

Caminetto - A buffet breakfast is available every morning in this stylish dining room, characterized by a warm atmosphere with the presence of an antique fireplace and coffered ceiling.

SE•STO on Arno - Overlooking the city, this restaurant is housed on the hotel's spectacular rooftop terrace and serves contemporary Italian cuisine for lunch and dinner.

ORVM Bar - Located on the lobby floor, this bar provides an informal yet smart venue, with black-and-white marble floors, wooden tables, and leather-covered walls and chairs.

Room service is available 24-hours.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 42.50 per person (approximately)
  • Valet parking fee: EUR 40 per night
  • Rollaway bed fee: EUR 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Excelsior Florence
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior

We should mention

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
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