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Get an overview of this hotelRestored 12th-century mansion next to the Arno

Near Il Duomo

Located in Piazza Ognissanti overlooking the Arno River, this stately hotel is perfect to visit Florence, just 5 minutes from Santa Maria Novella, the Uffizi Gallery, Palazzo Pitti, Il Duomo, and Via Tornabuoni with its high fashion boutiques.

Business and wellness

The Westin Excelsior, Florence reflects the grace and beauty of Florence. The restaurant and lounge bar, SE•STO on Arno, is housed on the hotel's spectacular rooftop, an exclusive location observing the entire city along the Lungarno.

Signature comforts

The 171 elegantly furnished guestrooms and suites offer to guest all kind of uncompromising comfort, from the Westin Heavenly Bed® to WestinWORKOUT®, all elements of well-being that can only be found at Westin.

Hotel Amenities

Hotel Amenities

The Westin Excelsior has a restaurant, bar, and conference/banquet facilities. Also guests can keep in shape in the Westin fitness area, and keep in touch with friends by using the complimentary wireless Internet access (not high speed, 200kb/s) in the lobby area.

Guests will also have the opportunity to enjoy the Iridium Suites Spa My Blend by Clarins, situated in the St. Regis Florence, just meters away from the hotel.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • One meeting room 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Spa treatment room(s) 
  • Total number of rooms - 171 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Valet parking (surcharge) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 


Available in all rooms: Wireless internet access ( 4 EUR per hour ), Wired internet access ( 4 EUR per hour )

Available in some public areas: Wireless internet access ( 4 EUR per hour ), Wired high-speed internet ( 4 EUR per hour )


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Private bathroom 
  • Satellite TV service 
  • Slippers 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

SE•STO on Arno - Overlooking the city, this restaurant is housed on the hotel's spectacular rooftop terrace and serves contemporary Italian cuisine for lunch and dinner.

ORVM Bar - Located on the lobby floor, this bar provides an informal yet smart venue, with black-and-white marble floors, wooden tables, and leather-covered walls and chairs.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 41 per person (approximately)
  • Fee for in-room wireless Internet: EUR 4 per hour (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 4 per hour (rates may vary)
  • Fee for wireless Internet in public areas: EUR 4 per hour (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: EUR 4 per hour (rates may vary)
  • Self parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed.

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