Ratings based on 796 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Curitiba Brazil

Hotel excelente. Alternativo.

Posted Oct 12, 2016
Ficamos 2 noites nesse excelente hotel, com muito boa localização. Perto de tudo! Vale lembrar que o hotel é alternativo, indicado para o público jovem.
Comment from Hotel Management
Oct 17, 2016 by Maurizio Lavetti, Hotel Management
Gentile hòspede, Eu agradeço-lhes para têr resenhado a nossa estrutura. O UNA Hotel Vittoria foi concebito para maravilhar os hòspedes com o seu design moderno, mantendo intacta a tradicional hospitalidade fiorentina. Eu espero de tê-lhes novamente em nosso hotel e eu convido-lhes a metêr um “like” no nosso Facebook para obter o código “amigos de Facebook” que permite-lhes de reservar a Vossa proxima visita com o desconto na nossa pagina e de ser sempre informado das nossas melhores offerta, das mais importantes coisas da cidade e muitas autras coisas. Cumprimentos, Maurizio Lavetti Gerente
3 out of 5
by A verified traveler

Not the best area of Florence

Posted Oct 10, 2016
Pros: The reception staff are very helpful
Cons: Lick of paint indoors
Location: Seems to be more of a residential area 15 min walk to centre which is not a problem, some nice eating places nearby
Reception and breakfast staff make this hotel. The hotel rooms and corridors are looking a little tired and the area is not one of the best places to stay while in Florence.
Comment from Hotel Management
Oct 17, 2016 by Maurizio Lavetti, Hotel Management
Dear Guest, Thank you for your review about your stay at UNA Hotel Vittoria that will allow us to verify the quality of our services and to approach more and more to your expectations. We are satisfied that you have appreciated the professionality of our staff. UNA Hotels strongly believes in design: the hotels of our company are subject to fixed maintenance works. At the moment we don't have any planned work in UNA Hotel Vittoria but your signal review is really appreciated and it'll be useful to value future UNA Hotels' maintenance works. I hope to see you again and I send you my best regards. Maurizio Lavetti General Manager
4 out of 5
by A verified traveler

Close to downtown Florenece , unique rooms

Posted Sep 1, 2016
Great location , unique rooms friendly staff , parking and a free continental style breakfast. Fairly picky about hotels and would stay at this one again no question.
Comment from Hotel Management
Sep 8, 2016 by Maurizio Lavetti, Hotel Management
Dear Guest, Thank you for your beautiful words. We're glad to read that you enjoyed your stay in Florence. Wishes to have you again our guest. Best regards, Maurizio Lavetti General Manager
4 out of 5
by JACQUES from CUVAT

Séjour agreable

Posted Sep 1, 2016 on Hotels
attention preciser sur gps la ville de Firenze pour la rue Pisana car il existe la meme rue Pisana dans la ville de SCANDICCI qui borde FIRENZE Petit dejeuner copieux Déjeuner et diner bonne carte identique possibilte de manger en terrasse Personnel agreable
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear Mr Jacques, Thank you for having spent some of your time to leave a comment about your stay at UNA Hotel Vittoria. We're sorry if you found some difficulties to find us. We hope to see you again. Best regards, Maurizio Lavetti General Manager
4 out of 5
by A verified traveler

Posted Aug 31, 2016
Wir sind mit dem Auto nach Florenz gereist. Dieses Hotel hat eine eigene Tiefgarage und eigene Stellplätze (gegen Aufpreis), was in Florenz nicht selbstverständlich ist. Die Innenstadt kann man bequem mit dem Bus oder zu Fuß (15 Min) erreichen. Das Design des Hotels ist sehr schön, unser Zimmer war etwas klein, aber alles vorhanden, was wir brauchten. Das Hotelpersonal war sehr freundlich. Das Frühstücksbuffet ist, verglichen mit anderen italienischen Hotels, sehr gut. Preis-Leistung war sehr gut.
Comment from Hotel Management
Sep 1, 2016 by Maurizio Lavetti, Hotel Management
Sehr geehrter Kunde, Ich moechte Ihnen danken, dass Sie Ihre Zeit dem UNA Hotel Vittoria gewidmet haben. Wir freuen uns dass Sie das Hotel und unsere Dienstleistungen genossen haben. Ich freue mich darauf, Sie bald wieder als unser Gast im Hotel zu sehen. Mit herzlichsten Gruessen, Maurizio Lavetti Direttore
4 out of 5
by A verified traveler

Piacevole soggiorno

Posted Aug 25, 2016
Bellissimo hotel, stile moderno e personale gentilissimo. La nostra stanza non era perfetta, ma le darei un punteggio di 4 su 5. Consigliato.
Comment from Hotel Management
Aug 30, 2016 by Maurizio Lavetti, Hotel Management
Gentilissimo Ospite, La ringraziamo per la Sua preziosa opinione. Siamo davvero contenti che è rimasto soddisfatto del Suo soggiorno all'UNA Hotel Vittoria. Spero di poterLa accogliere nuovamente in occasione di un Suo futuro soggiorno a Firenze. Nel frattempo Le invio i miei più cordiali saluti. Maurizio Lavetti Direttore
4 out of 5
by Steve

Friendly hotel with great service

Posted Aug 19, 2016 on Hotels
Great hotel, a walk from main sights, but easy and frequent bus link if want to avoid the walk anytime. Staff at this hotel were so friendly and helpful, everyone you came across spoke. Would have no hesitation in recommending this hotel.
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Guest, I would like to thank you for leaving your comment about your stay at UNA Hotel Vittoria. I'm glad that you spent a great time here with us. I wish to have you again our Guest. I send you my best regards. Maurizio Lavetti General Manager
5 out of 5
by Hughie

Posted Aug 1, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, Thank you for having spent some of your time to score your stay at UNA Hotel Vittoria. Wishes to have you again our Guest, I send you my best regards. Maurizio Lavetti General Manager
3 out of 5
by A verified traveler

Quiet hotel across river from the tourist sites

Posted Jul 29, 2016
Location and price are reasonable. Service was excellent with good English proficiency.
Comment from Hotel Management
Aug 4, 2016 by Maurizio Lavetti, Hotel Management
Dear Guest, Thank you for sharing your opinion about UNA Hotel Vittoria. Wishes to have you again our Guest. Best regards.
4 out of 5
by Jonathan

Posted Jul 29, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, I would like to thank you for having spent some of your time to score your stay at UNA Hotel Vittoria. Wishes to have you again our Guest, I send you my best regards. Maurizio Lavetti General Manager