Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London UK.

Pleasant hotel overlooking the lake

Posted Jan 31, 2016
Pros: Hot shower, cleanliness, friendly reception.
Cons: Hot water in the washbasin. Staff attitudes other than reception.
Location: Central location overlooking lake. Tikal tours the outstanding attraction, boat trips on the lake rather expensive - twice cost of Tikal!
Nice clean room with really hot shower, though no hot water in the basin ( shave in the shower!). Plenty of shaded tables overlooking the lake and the small pool. Friendly helpful receptionist who gave me a Tikal tour voucher even though initially I had no local money ( required) to pay for it. This contrasted with the surly barman who always demanded I pay cash for a beer despite having given a credit card imprint. When refused, he phoned reception to verify, rather unnecessary as the reception was in plain sight of the bar. Hotel produced a decent breakfast box for my 4.30 start to Tikal. Proper breakfast was good too.
2 out of 5
by A verified traveler from NYC

Close to the waterfront.

Posted Jan 1, 2016
Pros: It is excellently located, you can reach anything from the hotel within 15 to 20 minutes. The pool is in a great location.
Cons: The staff in our experience were unreliable and the hotel was noisy at night. With music blaring till the early hours of the morning.
The hotel is reasonably close to the water and is a great location for access to local amenities. It is very "lived in" and we experienced a number of issues such as no water on one of the days and the room lock not working. The rooms are extremely small and basic and feels more like a motel than a hotel. Not all of the staff are fluent in English and also they do not always fulfil their promises. In one instance on our last day they promised us a taxi to the airport at 4pm and it only came at 4:40 resulting in serious travel problems for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Superbe hotel tres bien situé et equipé

Posted Oct 30, 2015
Pros: Relaxant, equipement : air climatisé, chaise sur le balcon, vue sur le lac, piscine, bar au bord de la piscine, lit confortable, couleurs
Cons: Le seul point negatif c est la boite de nuit juste a coté. Mais j etais tellement fatiguee que je me suis endormie comme une roche malgre la musique
Location: Plusieurs actvités telles que pes ruines Maya, celles de Tikal bien mais d'autres aussi. Les shuttles sont directement accessible depuis l hotel.
Je n y ai passé qu une seule nuit mais j aurais bien aimé y rester plus longtemps. Situé sur le bord du lac, au milieu d un quartier tres actif, magasins et restaurants. L'hotel est tres propre, belles couleurs relaxantes, avec Air Climatisé et piscine.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 19, 2015 on Hotels
This is a great hotel if you are on your way to/from Tikal.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 20, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

falta de parqueo

Posted Dec 13, 2014 on Hotels
Cómo comente antes el,problema fue que me,robaron un accesorio del carro a pesar de la supuesta vigilancia. Por no tener parqueo
4 out of 5
Recommended
for Families
by A verified traveler

parqueo

Posted Dec 12, 2014 on Hotels
En general bien pero no tiene parqueó y me robaron un accesorio del vehículo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Nov 24, 2014
This hotel is nice, it's on the expensive side considering the number of hotels/hostels of decent quality available in Flores (I was traveling alone so that impacted too - there could have been 3 in the room I had so not expensive in that case). There is a nice pool and terrace and it's just over the road from the lake. Staff v helpful. As a lone female traveler this place felt safe and secure.