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Reviews

4.3 / 5Very Good
73 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Maya Mall
    3 min walk
  • Popular Location
    Central Park
    4 min walk
  • Popular Location
    Flores Dock
    13 min walk
  • Airport
    Flores (FRS-Mundo Maya Intl.)
    3 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Single Room, 1 Twin Bed

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Twin Room

    Room Amenities

    • Sleeps 2
    • 1 Twin Bed
    More details
  • Triple Room

    Room Amenities

    • Sleeps 3
    • 2 Queen Beds
    More details

About this area

Santa Elena

Located in Santa Elena, Hotel Casona del Lago is near the airport and on a lake. Those looking for an activity can check out Flores Dock, while everyone can enjoy the natural beauty of Lake Petén Itzá and Central Park.

Popular Location

What's nearby

  • Maya Mall - 3 min walk
  • Central Park - 4 min walk
  • Flores Dock - 13 min walk
  • Las Guacamayas Biological Station - 13 min walk
  • Church of Our Lady of the Remedies - 13 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 6 min drive

Restaurants

  • Las Ninfas – Pool-view restaurant with a bar. Serves breakfast, lunch, and dinner.

About this property

Hotel Casona del Lago

Lakefront hotel with restaurant and bar/lounge
A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. All 48 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Ceiling fans, hair dryers, and safes are among the other amenities that guests will find.
Hotel Casona del Lago offers 48 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Extended parking
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 restaurant
1 bar
Room service available

Things to do

Seasonal outdoor pool

Family friendly

Dry cleaning service
Laundry facilities
Seasonal outdoor pool

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Spanish

Business services

1 meeting room
Business center
Computer station
Conference center

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Ceiling fan
Linens

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

32-inch flat-screen TV
Cable channels

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 3 PM - 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Casona del Lago
  • Casona del Lago Santa Elena
  • Hotel Casona del Lago
  • Hotel Casona del Lago Santa Elena
  • Casona Del Lago Flores
  • Hotel Casona Lago Santa Elena
  • Hotel Casona Lago
  • Casona Lago Santa Elena
  • Casona Lago
  • Hotel Casona del Lago Hotel
  • Hotel Casona del Lago Santa Elena
  • Hotel Casona del Lago Hotel Santa Elena

Frequently asked questions

4.3

Very Good

5 - Excellent
30
4 - Good
35
3 - Okay
5
2 - Mediocre
3
1 - Poor
0
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

NIce, clean, comfortable hotel. Great staff, good breakfast. Close to mall with ATM if you need to withdraw cash, although the hotel also exchange money for a very good rate.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check-in was very good as was the breakfast. Rooms were very clean and functional. A/c worked great.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is perfect to enjoy Flores without being in the middle of the cramped town. Beautiful property just steps away frol the bridge to fFlores, great amenities, professional staff and peaceful. Highly recommend it

Stayed 3 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, this is a fairly modern and comfortable hotel with a friendly staff, a nice lake view and a good restaurant. It's was very clean and the air conditioning and bathroom facilities worked well. If the beds were a little more comfortable and the room a little quieter it would rate as excellent rather than very good.

Stayed 4 nights in Jan 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2019

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