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Reviews of Hotel Del Patio

3 out of 5
Hotel Del Patio
8a Avenue y 2nd. Street corner, zone 1, Flores, Peten

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 224 reviews" "
Rating 8 - Good. 87 out of 224 reviews" "
Rating 6 - Okay. 30 out of 224 reviews" "
Rating 4 - Poor. 11 out of 224 reviews" "
Rating 2 - Terrible. 8 out of 224 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Antonio Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maribel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los atendieron muy bien, con los cuartos limpios. La piscina estuvo limpia con sombra al lado. Gracias !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Esmeralda, Los Angeles

Staff is very friendly and helpful
Stayed 2 nights in Feb 2024

4/10 Poor

Warren

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Martha Gabriela Soria

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel - The hotels on the island of Flores can be noisy - This is a 10-min walk from Flores - I have stayed at Hotel El Patio a number of times - Big rooms, hot showers, decent internet, indoor pool, parking
Stayed 2 nights in Nov 2023

8/10 Good

Lourdes Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou
Stayed 1 night in Jul 2023
Response from Hotel Del Patio on Jul 31, 2023
Hola Lourdes, muchas gracias por su visita y comentarios, esperamos que vuelva pronto

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hotel Del Patio on Jul 31, 2023
Hola Mario, muchas gracias por su visita y comentarios, esperamos que vuelva pronto

10/10 Excellent

Tomas

Stayed 2 nights in Jul 2023

10/10 Excellent

Faustino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the place,and is close to everything
Stayed 3 nights in Jul 2023
Response from Hotel Del Patio on Jul 31, 2023
Hola Faustino, muchas gracias por su visita y comentarios, esperamos que vuelva pronto

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel del Patio on Jul 10, 2023
Hola Allan, muchas gracias por su visita y retroalimentación. Esperamos que vuelva pronto

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Claudia on May 21, 2023
Hola Elsa, gracias por su visita y comentarios

6/10 Okay

fatima

Traveled with family and small children
Liked: Cleanliness, staff & service
Safe and quiet place away from busy center.
Response from Claudia on Apr 25, 2023
Hola Fátima, muchas gracias por su visita y su retroalimentación. Esperamos que vuelva pronto.

10/10 Excellent

ETHLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. It’s walking distance to Mayamall, island, boats, supermarkets, near bus terminal, restaurants and major attractions. Kept very Clean. Lovely patio and pool. One of the better places to stay while in Flores.
Stayed 1 night in Apr 2023
Response from Claudia on Apr 18, 2023
Dear Ethlyn, thank you for your visit and comments. We look forward to your next trip to Guatemala

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful, a five minute walk from the island of Flores - TI really appreciated how quiet it was.he hotels on the island of Flores can be noisy and a bit smelly because of backed up water, whereas this hotel is just on the mainland, but very close to the road to Flores. They have a very secure parking lot about 100 m away and there are a number of restaurants nearby. The hotel has an indoor pool and a large central garden patio. I really appreciated how quiet it was.
Stayed 1 night in Apr 2023
Response from Claudia on Apr 17, 2023
Hello Stephen, thank you for your visit and your comments, we are glad you enjoyed your stay.

2/10 Terrible

Gloria Coto

Stayed 4 nights in Mar 2023
Response from Claudia on Apr 17, 2023
Hola Gloria, gracias por su visita. Lamentamos cualquier inconveniente y nos gustaría conocer más sobre lo sucedido

10/10 Excellent

ETHLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with big patio. Well kept. Traditional, rustic, clean property, clean rooms, clean pool. Lovely balconies with hammocks and seating area. Family place. Great location. Walking distance to stores, grocery store, mall, Flores island, bus terminal, the main road to the highway. Great price. Great place for hosting events. Easy to get to and catch taxies or tuk tuks. I plan to return and enjoy more.
Response from Claudia on Mar 18, 2023
Hello Ethlyn, thank you for your visit and comments, we look forward to your next visit

2/10 Terrible

Calvin

Stayed 2 nights in Mar 2023
Response from Claudia on Apr 3, 2023
Hello Calvin, thank you for your feedback. We would appreciate more information about your experience

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant . Nice balconies and grounds . Friendly staff Greatpool
Stayed 1 night in Mar 2023
Response from Claudia on Mar 8, 2023
Hello Gerald, thank you for your visit and comments. We hope to have you back soon.

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main street by our window was noisy
Stayed 1 night in Feb 2023
Response from Claudia on Mar 8, 2023
Hello Gary, thank you for your visit and feedback. We hope to have you back soon.

10/10 Excellent

nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend this hotel is clean and the price is very good
Response from Claudia on Feb 10, 2023
Hola Nestor, muchas gracias por su calificación y comentarios.

6/10 Okay

ximena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the bed is marvelous, by far the best and comfiest bed…the only bad thing is that I checked the box where it said “Breakfast included” and made sure I was choosing a location that had that option, and when I got there and on a chat conversation with the property, they said they “didn’t” see I chose that option, plus, the cook didn’t work on Saturdays, I ended up without any options and didn’t eat breakfast. It’s not ok to sell something if the property doesn’t have it or isn’t even capable of doing something. When looking for this property, it clearly states “breakfast included”, but it clearly isn’t.
Stayed 1 night in Jan 2023
Response from Claudia on Jan 30, 2023
Hola Ximena, lamentamos cualquier inconveniente con el desayuno. En su reservación nos aparece que la reservación fue confirmada sin desayuno y por esta razón no nos preparamos para servir los mismos.

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. Staff was friendly. Would stay there again in the future.
Stayed 1 night in Oct 2022

4/10 Poor

Marco

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No parking after 10:30pm, no hot water, small rooms and Insects all over the place at the room.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and the location, my kids enjoy the pool a lot.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent attention very friendly people comfortable room
Stayed 5 nights in Sep 2022

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, enjoyable stay
Very friendly and helpful staff. Clean. Room was warm initially but A/C works good and quickly. Enjoyed the pool. Close to some stores and restaurants. Short walk across to island. Nice plaza. Would stay there again.
Stayed 1 night in Aug 2022

6/10 Okay

DOV

Liked: Cleanliness, staff & service
the helpful and friendly staff
Stayed 5 nights in Jul 2022

8/10 Good

rafael

Stayed 2 nights in Jul 2022

10/10 Excellent

PEDRO PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. Just perfect for a convenient stay. Don't expect much in regards to luxury, but it will be a great place to use as a basecamp as you explore Petén. I actually liked it way more than the hotel my friends were staying in Flores, which was more pricey yet felt older. If you have a car you can go to Flores in less than 4 minutes, and it's 15min walking. Moreover, I could peacefully sleep here no loud clubs around.
Stayed 3 nights in Jul 2022

10/10 Excellent

Claudia

Stayed 2 nights in Jun 2022
Response from Claudia on Jun 27, 2022
Hola Claudia, muchas gracias por su calificación. Esperamos que vuelva pronto

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside appearance it does not look like much. Once you enter the gate the patio and garden are beautiful. The place is quiet. It had a good air conditioner. The bathroom was clean and nice. There was no Resturant or food on the site. Flores is a 10 minute walk. I walked to Flores to eat and back to the hotel at 9 pm after dark. I would stay there again. Internet was also good.
Stayed 1 night in Jun 2022

10/10 Excellent

Heriberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I love it, is a very clean, front desk excellent and friendly, nice AC, beds very comfy
Stayed 1 night in Jun 2022
Response from Claudia on Jun 12, 2022
Hola Heriberto, muchas gracias por sus comentarios esperamos que pronto nos vuelva a visitar

10/10 Excellent

Noor, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely comeback and stay here. Staff was very helpful. Hotel was very neat and clean including the room.
Stayed 2 nights in May 2022

8/10 Good

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and caring. I love the staff. I would definitely return to this hotel.
Stayed 3 nights in Apr 2022

8/10 Good

Simone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice pool. Very clean
Stayed 1 night in May 2022

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and the rooms are clean. Loved the pool and hangout area with the hammocks.
Stayed 3 nights in Apr 2022

10/10 Excellent

William

Traveled with family and small children
Liked: Staff & service
Great experience
Stayed 2 nights in Apr 2022

2/10 Terrible

Jose

Traveled with family
Disliked: Amenities
The property does not have a parking lot, so you have to walk 3 blocks to park your car
Stayed 1 night in Mar 2022
Response from Gerencia on Mar 29, 2022
Hola José. Gracias por tus comentarios. Tenemos ya un espacio que tenemos disponibles a 100 metros del hotel. Esperamos que regreses pronto y poder ofrecerte este servicio

10/10 Excellent

Marco, Guatemala

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente , habitación muy ordenada y limpia . Excelente área de Piscina . Muy amable el staff de recepción .
Stayed 1 night in Jan 2022

6/10 Okay

Luis

Liked: Staff & service
Disliked: Amenities
The restaurant is not working, I didn’t have a notification about that issue, the room was cover with dust in many areas
Stayed 1 night in Jan 2022

8/10 Good

Luis Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not parking outside and no food service But was nice and clean Bed was soft and comfortable
Stayed 3 nights in Nov 2021

10/10 Excellent

David B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel with great and friendly service!
Stayed 1 night in Nov 2021

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just have a little uncomfortable Friday night they nock my door to say I’m making a lot of noise but I just had a zoom meeting. But when the people to made the complain we’re making noise I didn’t complain
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aceptable, unicamente que el parqueo esta lejos (100 mts)
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but a bit overpriced.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, and very well located. Staff is GREAT, price is good. Only take in to account that it doesn't has views to Peten Itza Lake. Totally recommended and will use it again.
Stayed 2 nights in Feb 2021
Response from Claudia on Mar 2, 2021
Thank you for your score and your comments. We are glad you ejoyed your stay with us.

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
WiFi was not available, everything else was fine, comfortable beds
Stayed 1 night in Feb 2020
Response from Majo Zepeda Public Relations Coordinator on Feb 18, 2020
Hi, greetings from Guatemala! Thank you for your comments during your stay with us, we are glad to know that everything was great. We apologize for the inconvenientes with the Wifi; we will be following up. Any further comments are at your service, please do not hesitate to write us. Once again we extend our thanks to you. Hope to see you soon. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was away from the backpacker ghetto. Convenient to shopping and transport. Quiet. Nice pool.
Stayed 2 nights in Jan 2020
Response from Majo Zepeda Public Relations Coordinator on Feb 6, 2020
Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,