Close to water
Posted Mar 2, 2017
The hotel staff had no interests in helping out in any way. The clerk at check-in was not at all interested in us and more or less gave us the impression to that we were a bother.
The unit was truly run down and in very bad shape. Mold in the bathroom, fixtures, (vanity, faucet, toilet) were all in bad shape, the AC unit was not at all cleaned. It kept shutting down because of it being so dirty. There was a hole in the wall, (about the size of a door know but lower), the TV was a CRT type, the floor in the bathroom was cracked so you had to be careful were you walked so that it would not cut your foot, and the toilet ran constantly.
House keeping was a disappointment. They never gave us a liner for the ice bucket, did not refill the tissue dispenser, (I even put it in plain view), did not provide soap or shampoo and they left a dirty wash cloth on the night stand.
The day staff, (two women) were unfamiliar with, (or did not care) on how to get downtown. The website stated a shuttle was available to take guest downtown which they knew nothing about. They suggested we take a bus downtown which would have been a disaster since I had already paid for the cruise which required us to be there at 7:00AM the next day. We decided to drive and pay for parking instead.
The food was average although I did not eat the pastries which were stale, (the other couple we traveled with warned us). They had a bar that was never opened which I found odd.