Ratings based on 956 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eastern Passage, NS

Nice hotel, great jumping-off point for Key West

Posted Feb 4, 2016
We picked this place on an internet whim as a reasonably priced place within the Keys that was close enough to Key West to visit there on a full-day trip and not have to pay Key West hotel prices. The pool and hot tub were nice and clean, staff was friendly and rooms had been recently renovated. Only down side was that the poolside bar was not open for the 2 nights that we were there; other than that, no complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Nice clean room

Posted Jan 25, 2016
Pros: Recently updated room
Cons: Good as is.
Location: Loved Burdines restaurant
No frills and a nice clean room. Good place called Hurricanes next door for pizza.
Comment from Hotel Management
Feb 3, 2016 by Marketing Manager, Hotel Management
Thank you for the 5-star review and wonderful compliments about our resort. Burdines is a local favorite and great food!
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Very quaint and comfortable

Posted Jan 18, 2016
Pros: Location, room size, waterfront.
Cons: More services available at the marina.
Location: Great restaurants, close to Key West.
We thoroughly enjoyed this hotel. The location was very convenient to everything we wanted to do in the Keys. The staff was very friendly. The accomodations were very nice, especially all of the updates that have recently been done.
Comment from Hotel Management
Feb 3, 2016 by Marketing Manager, Hotel Management
Thank you for sharing your review and staying with us at Banana Bay Resort & Marina. You will be excited to know that we will be adding additional services and excursions out of our marina to include; snorkeling, diving, fishing charters and much more!
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Updated

Posted Jan 17, 2016
The lobby and rooms are updated and new. The bed was comfortable and the room was spacious. The pool and hot tub area could use some repair, as some of the decking boards were loose.
Comment from Hotel Management
Feb 3, 2016 by Marketing Manager, Hotel Management
We're thrilled to hear you enjoyed our newly renovated guest rooms! Next time you visit, we guarantee you will love the enhancements currently being made to the public areas and pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Awesome facility and location

Posted Jan 13, 2016
Pros: Location location location. Right in the middle of the Keys, 1 hour from Key West in one direction or 1 hour from key Largo in the other. Lots in the
Cons: I can think of nothing that I wanted extra
Location: Snorkeling, various water sports, Robby's to feed the Tarpon at Islamorada, Duck key is beautiful, 7 Mile Bridge, Sombrero Beach, Key West, Duval St
Friendly helpful staff, very close to a beautiful marina, nice pool with small bar, sea views are a bit hidden but it's a 30 second stroll to the sea.
Comment from Hotel Management
Feb 3, 2016 by Marketing Manager, Hotel Management
We're delighted you enjoyed our great location, located in the heart of the Florida Keys. Our marina building offers private balcony rooms with stunning views of the Gulf of Mexico. We hope to have you be our guest again soon for future vacations with us!
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Rooms nice and comfortable

Posted Jan 4, 2016
The room is spacious. The bed is comfortable. The water is hot. The pool restrooms are terrible. The pool and hot tub we're great. Overall I just want a good night's sleep after a soak in the hot tub so I was pleased.
Comment from Hotel Management
Feb 3, 2016 by Marketing Manager, Hotel Management
Thank you for choosing Banana Bay Resort & Marina as your vacation destination. We hope to welcome you back soon for future stays with us!
2 out of 5
Recommended
for Families
by A verified traveler from TO

Not worth it for the rates they charge

Posted Dec 29, 2015
Pros: Close to a Ihop and a couple of other eating places. Close to Kmart for basic shoping
Cons: At least install shower doors
Room was ok. However when I pay the high rates that this resort charges, I expect at least the basic room comforts. The shower in the bathroom just had one glass partition, no door or curtain. After taking shower, the entire room used to become humid and floor damp from the moisture. They also charge a resort fee per day on top of the daily room rate.
Comment from Hotel Management
Feb 3, 2016 by Marketing Manager, Hotel Management
Thank you for taking the time to share your experience with us regarding your recent stay at Banana Bay Resort & Marina. Your suggestions are important to us, as we are always looking for ways to be of better service to our guests. Thank you again for your feedback.
4 out of 5
by A verified traveler from atlanta ga

Beautiful modern rooms.

Posted Dec 23, 2015
I would love to stay at this hotel during a visit back to key west again but the doors are not very insulated and don't keep out the hall way noise and being on the first floor it was very loud. Especially since there were lots of families with young children running in the hallways and slamming doors it would echo. The staff should group the families and couples in different parts of the hotel.
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel right off the 1

Posted Dec 21, 2015
Pros: The Keurig coffee machine and nice TV were a great touch. Plenty of hot water and an upscale bathroom were great after a day of driving.
Cons: The grounds are a little rough but the next thing they are working on.
Location: The hotel is in the heart of Marathon and has a marina behind them.
I made a last minute reservation with a late check in and received a warm welcome. The hotel was apparently recently renovated because the rooms looked brand new. It was quiet, clean and very relaxing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern and Relaxing

Posted Dec 18, 2015
It was a newly remodeled hotel. The outside has not been remodeled so don't let it fool you! The rooms were gorgeous; the beds were comfortable; and the resort was quiet. I highly recommend this resort to anyone looking for a quiet and relaxing vacation.