Ratings based on 1,697 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2015
Wonderful experience overall . Played Table Tennis there.Pool was clean Staff was courteous .Nice variety in Breakfast , loved their potatoes
5 out of 5
Recommended
for Couples
by A verified traveler from Carrollton,GA

Great place to stay in Key West

Posted Sep 2, 2015
The old Key West feel of this hotel is fabulous. The pools were great to lounge in and my wife and I loved being able to relax in a hammock right on the water. Best part of this hotel was the modern and comfortable room and THE STAFF. They were genuine and helpful and had great input on the best places/deals in town. 100% looking forward to going back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
Pros: Front desk service was great.
Cons: Clean up seaweed. Lower food and drink prices.
Food and drinks were overpriced. $24 for breakfast buffet seemed excessive for what was offered. Had a seaweed problem. The rotting seaweed smelled like raw sewage. Thought they could have cleaned beach up.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Close to ocean

Posted Aug 30, 2015
The hotel was beautiful and the staff were helpful. There was a horrible smell (like rotten eggs) from the rotting sea grass at the edge of the property that was horrible to walk past each day. We asked locals what it was and they told us and said that Casa is the only hotel that doesn't pay to get it removed. Other than that we had a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from E

AMAZING !!!

Posted Aug 29, 2015
OMG, this Hotel is the best I would totally recommend this hotel to anyone. Staff is the BEST, very attentive & all are TOP NOTCH..
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted Aug 27, 2015
Hotel is right on the beach and a short walk to most attractions. Room was a little dated and worn, hence the 4 star, yet was clean and bed was comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel by Key West

Posted Aug 25, 2015
Pros: The pool is just great for the children. Restaurant / breakfast dining area is lovely and large. Food is great. Hotel lobby staff very helpful.
Cons: The hotel needs to provide more "toys" for the children to play with by the pool. There were many children and limited "toys" for the kids to share.
Location: Loads of restaurant choices in the vicinity. Nice local shops to purchase T-shirts and Key West mementoes.
The hotel in itself is simply lovely and comfortable. The dining area for breakfast is lovely and large. Breakfast and lunch - excellent. We ate out at the local restaurants every night. The hotel is very close to the main street (Duvall) where all the local restaurants are situated. So within a 5-10 minute walking distance. I do, however, have a couple of items to report that are not favorable. Room cleaning / service is very slow. My family and I went down to the pool at 9:30 am and only returned to our room at 4:30 pm that same day (7 hours later). When we returned to our room, we found it wasn't cleaned by the cleaning staff. I called "0" which was the operator and she wasn't friendly at all. She sounded a little irritated by my response, which made me more annoyed than I already was. Anyway, service came by about 15-20 mins later and cleaned our room. We had to sit on the balcony and wait for the cleaning to be done. The cleaner was efficient and did a great job.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent resort

Posted Aug 25, 2015
It's a wonderful resort, it's beautiful, the view is amazing, many amenities, outside eating on the Sandy beach is breath taking the outside bar service the most incredible drinks. The two swimming pools 1 for the adults and 1 for the kids is great enjoyment. The staff is amazing, I can't say enough, I felt like royalty.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Beautiful property and wonderful staff!

Posted Aug 24, 2015
We truly enjoyed the Casa Marina. The staff here are absolutely amazing. We will definitely be returning:)
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Calm Luxury

Posted Aug 24, 2015
As every Waldorf Astoria, this property is maintained impeccably. I stayed in a oceanfront suite in the main and original Flagler building with truly overwhelming views overlooking the whole property, with the seas in the back. Eucalyptus infused frozen towels are passed as you sunbathe, fresh fruit and natural fresh juices... I believe it would be a perfect property of only they could do something about the seaweed smell that sometimes hits the beach, maybe they could pick it up.