Ratings based on 1,330 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bonita Springs, Fl

a little worn out

Posted Mar 19, 2017
Pros: the staff
Cons: the rooms and bathrooms and the golf course
Staff were great and the property is wonderful except it needs a fair amount of deferred matinence.
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
Thank you for your kind words regarding our staff. We appreciate your feedback on the state of the rooms. We are planning a full renovation of all of our rooms beginning in early 2018. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great family friendly resort

Posted Mar 17, 2017
Great restaurants, family pool, twice daily room cleanings, super friendly staff, limitless family activities on site and within walking distance. Will definitely be back soon.
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
We are so happy to hear you enjoyed your stay! We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach with emerald green water

Posted Mar 14, 2017
Great staff made arrangements for us to stay two additional days due to snow storm back home.
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
We loved hosting you so much, we had to have you stay with us those extra 2 days! We hope to see you again very soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

resort facilties

Posted Mar 14, 2017
The golf course needs work. The bikes need repair. Check out of boats and other items limited -- shut down too early in afternoon. Pools were nice. Beautiful grounds
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
Thank you for your feedback. We very much value your comments and we will use this feedback to improve our service and amenities. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful, will stay here again.

Posted Mar 11, 2017
Pros: Location, cleanliness, location for breakfast
Location: There is so much to do here
Beautiful location, very relaxed atmosphere, wish I could of stayed longer
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
Thank you so much for your review! We loved hosting you in paradise and we hope to see you again very soon!
3 out of 5
by A verified traveler

Posted Mar 10, 2017
Pros: Waitress in restaurant was very friendly and knowledgeable of the menu.
Cons: Room was outdated and not very clean. Waited two hours after calling to have towels delivered to room, only delivered after a second call.
Stayed here on recommendation from a friend that was also staying at Cheeca, both of us were disappointed in the overall condition of the resort. He had stayed here several times in the past and was surprised at the condition and lack of attention of the staff after check-in. I'm sure Cheeca was a first class resort in it's day, but it's day has passed.
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
We are very sorry to hear that you did not find our service, rooms, or amenities up to par. We appreciate your feedback - it is the only way we can improve. We are planning a full room renovation in early 2018. We will work to address each of your concerns with our team and we hope you will give us another chance in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham, England

Perfect setting

Posted Mar 6, 2017
Pros: Tennis facilities are excellent, we played every day. Pool area is very good, there is a quiet pool for adults only which is wonderful. Beach too.
Cons: Lighting in the bathroom makes one look very grey, not good when trying to put makeup on!
Location: We dined twice at Chef Michael which was excellent and just 5 mins walk out of the resort. Also The Green Turtle is a must for breakfast.
This is our third time here so it's obviously doing something right! The setting is perfect, very tropical and the room is very comfortable. I've given it a 4 and not a 5 because the restaurant could be improved on for breakfast, perhaps a buffet breakfast? And perhaps not so expensive, although the Florida Keys are very expensive at the momentl.
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
Thank you so much, Dawn. We love hosting you! We will certainly address you concerns on your breakfast experience and the lighting in the bathrooms. We are planning a full rooms renovation in early 2018 that will offer a much lighter, brighter look. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Wonderful stay at Cheeca

Posted Mar 6, 2017
Cheeca Lodge is a really lovely resort. The grounds are so beautiful and tropical- very well done. All amenities are great; adults only pool, family pool, a number of beach areas, the pier, the restaurants etc. We stayed in a resort view one bedroom suite and it worked great for our family with a small toddler. The kitchen was great to have to make breakfasts and lunches and snacks. The suite was very spacious and comfortable for 3 people. The lanai was nice, although not very sunny due to being surrounded by the lush tropical vegetation. The staff was really outstanding at this resort. Every single staff member we encountered greeted us warmly and always asked if we needed anything. On the beach they drive around making sure you have complimentary bottled water or offering to bring you drinks or lunch from the bar. I cannot say enough about Cheeca Lodge. I recommend the fish tacos from the tiki bar- excellent! The ambiance of the entire resort has a very Caribbean feel and is very secluded. We hardly left the resort because we had everything we needed or wanted there. Thank you!
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
Thank you Nora! We are so happy to hear you enjoyed your stay with us and thank you for sharing your amazing photos. We will share your review with our staff! Please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice secluded property

Posted Mar 3, 2017
Pros: nice lay out of areas that accommodate both families and people who don't want to hang around children. Lots of activities, friendly service
Cons: service at Tiki bar was a little slow and inconsistent
Location: close to many good restaurants and bars - can walk or use one of the resort's complimentary bikes to get around
It was very relaxing which is what we were after. When we first saw all of the families with children we were worried it may be noisy but there are multiple beach and pool locations that cater to both families and those who seek a more serene quiet setting
Comment from Hotel Management
Mar 23, 2017 by The Cheeca Lodge & Spa Team , Hotel Management
Thank you for your positive feedback. We have noted your concerns regarding the service at the Tiki Bar and will address this with our staff. We do hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Many amenities and things to do. Great location.

Posted Feb 28, 2017
Great experience, great staff, and amazing water sports. I was hoping to snorkel at the hotel beach, but it was too shallow....need a boat to do so.