Thank you for the excellent review! Hope to see you soon!

Hi Colleen,We are so sorry if we did not meet your expectations during your last stay with us. I am hoping to speak to you regarding your experience to make things right. Please let me know if you what is the good contact information we can use to reach out to you.

Thank you for the perfect score and positive feedback Jennifer! We're glad to have you as our guest and looking forward to continue welcoming you back as our regular guest!

Thank you, Melissa we are so glad for the amazing feedback you shared. I will be more than happy to share this to Gemma. Proud to say you found our GEMma at the desk. Again, we thank you for your recent stay and we are looking forward to welcome you back!

Thank you Katie, we are so grateful to you and for sharing your feedback. We look forward to welcoming you back!

Hello Marina,We sincerely apologize about the noise that you encountered. We will work hard to improve more on our noise policy. We appreciate you sharing us your opinion. We look forward to welcome you again.

Thank you so much Dena! It’s lovely to welcome you at the Eden House. Your feedback with us is greatly appreciated and are delighted to know that you enjoyed your stay! We are thrilled to hear your thoughts and looking forward to welcoming you back soon.

Hello Natalie,We are so happy to received your review. Thank you for keeping us going to continue providing excellent service. We look forward to see you soon and win the 5-star rating!

Hello Ruben,Thank you for taking time to share your thoughts about your recent stay with us. We are looking forward to hosting you again and be able to provide you with better stay and win the 5-star rating! See you soon!

Hi Sebastian, we are sorry to hear that you have hard time with everything. We would like to be part of your future travel plan to make things right. Please free to reach out to us if you have any questions and if you wish to discuss your experience furthermore.

Thank you for that Maracus! You inspires is more than you know. Come see us again soon!

Thank you for your kind words. We're delighted you had an amazing stay and that everything met your expectations. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,

Thank you for being our guest at Eden House. We look forward to welcoming you back for another amazing visit. Sincerely,

Thank you for being our guest at Eden House. We look forward to welcoming you back for another amazing visit. Sincerely,

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden House. Our team hopes to see you again soon for another memorable stay. Sincerely,

Lynne, thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden House. Our team hopes to see you again soon for another memorable stay. Sincerely,

Wow! Thank you so much Patrick for your incredible feedback and for the 5-star review rating! Your glowing response to our survey truly brightened our day! We are all looking forward to seeing you again soon!

Hello Nadine,So you found us and you get to meet the GEM of the Eden House. WE are so happy and delighted you enjoyed Gemma's customer service. Providing exceptional customer service is one of the top priorities of we have and feedback like your motivates us more to keep exceeding expectations. So, we'll see you again soon!

Hello Dennis,We are so sorry to hear about your experience with us. This is not our usual standard is assigning room should you be interested in discussing your experience with us further more, please feel free to reach out to us via phone or email.

Hi Xiaoyi,We thank you for sharing your feedback with us in your recent stay. We are sorry we did not meet your expectations. As much as we want to provide a great customer experience, the mosquito issue is something we cannot control as it is an island issue itself. We are grateful for the chance you gave us, and we hope if you change your mind and reconsider KW trip, you'll come to us and we will give different suggestions of room types. 'til then have a wonderful day!

Hello Ludmilla, we are so happy to hear your feedback. We sure appreciate you and looking forward to your return!

Thank you so so much Sarah, that alert tone we have when we receive a perfect score putting smile in all of us at the Eden House. Thank you for another inspiration to provide above and beyond service. Looking forward to seeing you again!

Hi Lisa, we at the Eden House is so happy to happy to have you. We are thrilled with the score you gave us and so looking forward to seeing you again and become one of our Regular Guest! See you soonest

Hello George, thank you for your feedback. Yes, we have yet another gem in our hotel. The person that welcome you with big smile is Gemma. I will be more than happy to share to her your kind words. We all looking forward to your come back!

Hello David, one thing all of us at the Eden House love is to know our guest had a lovely time with us and your feedback, is a trophy we received! Thank you! Come see us soon.

Thank you for your feedback Twanda, we are so happy to know the despite of the size of the room your booked, you still find loved in our hotel. Come visit us soon again!

The roaring notification of your 5-star review is echoing our beloved house Janice, thank you another inspiration to keep going and providing well maintained services and accommodation. Our centennial birthday is this year and we are happy to share to everyone, hope to see you soon again!

thank you for the good review Judith! We love you hear any feedback you have and we look forward to seeing you again!

Thank you for the 4-star review Gail! Come see us again soon.

Thank you for your lovely review! We’re thrilled you enjoyed your stay and found our staff wonderful. Looking forward to your next visit!

Hello Matthew, thank you for a wonderful review! We will be here for your next visit as always.

Thank you for your wonderful feedback! We're thrilled to hear that Mercedes made your stay memorable with her exceptional hospitality. Your kind words mean a lot to us, and we can't wait to welcome you back soon!

Thanks for the positive feedback on our location and out staff. We look forward to your return next year!

Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you enjoyed your stay at our hotel.

Thank you for the perfect 5-star review! We're glad you enjoyed your stay with us. We hope to welcome you back soon!

Thank you for sharing your experience, Delores. Your opinion matters to us because it is helping us to improve more in quality of service we are providing. IF you are ready to do let us know so we can give you different room suggestions. We're here happy to help for your next enjoyable trip!

Hello Daniel, we're truly thankful for your feedback! We’re delighted to hear that you found it nice and inviting. Regarding the sun deck, we apologize for any inconvenience caused by its temporary closure. Our team is actively working on repairs to ensure it’s back in top shape for our guests. We appreciate your patience and understanding.As for parking, you’re absolutely right—the limited parking situation in Key West can be challenging. We’re constantly exploring ways to optimize parking availability and make it more convenient for our visitors.Once again, thank you for choosing our establishment, and we hope you have a wonderful stay!

Hello Laura, thank you for your feedback. We greatly appreciate your business and your opinion helps us a lot to put more improvement in our accommodation and services. Our hotel is celebrating centennial birthday which is why we still have small rooms. However, we also have other options of bigger room. When you come back, give us another chance and we are more than happy to show you other rooms types we have. 'til then, have a wonderful day!

Thank you for your great review! We are thrilled that you had a fantastic stay. Looking forward to welcoming you back soon for another great stay with heated pool!

Thank you for your awesome feedback Suzanne! We appreciate you. WE surely looking forward to welcome you back!

Thank you for sharing your experience with us! I'm delighted to hear that you had such a fantastic time. We can't wait to welcome you back for another unforgettable stay!

Hello Matt,Thank you for sharing your feedback with us. We are so grateful to have you as our guest. We look forward to hosting you again!

Hello Marry,Thank you for your great review. We are glad that you enjoyed your stay and appreciate your feedback about AC being loud and room size was smaller than expected. We will take those into consideration.