Ratings based on 1,125 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Mississauga, Ontario Canada

Convenient location

Posted Aug 23, 2016
We stayed for 1 night. The hotel is very clean. Staff is helpful and friendly. Gratis breakfast options. Would recommend and stay again. Close to shopping within walking distance for groceries and personal items.
Comment from Hotel Management
Aug 24, 2016 by FFIS Key West, GM, Hotel Management
Thank you so much for the wonderful comments!
5 out of 5
by A verified traveler from Pa

Posted Aug 20, 2016
Nice hotel out of the bustle of downtown but close enough to explore.
Comment from Hotel Management
Aug 22, 2016 by FFIS Key West, GM, Hotel Management
We are glad that you enjoyed your visit!
5 out of 5
by A verified traveler from Miami, FL

Very clean hotel, the staff was very courteous

Posted Aug 8, 2016
The hotel was very clean, the complimentary breakfast was very good, a lot of variety (i.e. Bagels, multigrain bread, English muffins, eggs, sausages, fruits, cereal, yogurt, & more). Their coffee was awesome. The staff was super nice. The pool was beautiful, clean and even though the hotel was full, the pool was never full. No smoking hotel, free parking, close to restaurants, stores and Duval. Loved the hotel. Excellent.
Comment from Hotel Management
Aug 15, 2016 by FFIS Key West, GM, Hotel Management
Thank you for the detailed review. Your comments are very important to our team.
4 out of 5
by A verified traveler from Orlando, FL

Nice hotel, close enough to get around.

Posted Jul 29, 2016
The hotel was in a good location. Not on the beach nor downtown but with mopeds or driving close enough to Duval into all the action and the beaches. Several nearby fast food restaurants if going cheaper. However we discovered Sister Noodle House in the shopping center next door and honestly it is the best Chinese/Vietnamese we have ever had. We highly recommend. We wanted to bring them back to Orlando. The rooms were clean and nice. Very modern and updated complete with a fridge and microwave. Only complaints were the water pressure could of been much higher in the shower and the mattress is hard as a rock, it definitely is due for an upgrade. Staff was very helpful and friendly. Lisa the bartender was great and drinks great unfortunately she only worked the first night of our stay and then someone else and his attention to detail with the drinks not to hear standard. And a side note, you must like Iguanas, they visit everyday by the pool.But overall a great place.
Comment from Hotel Management
Aug 3, 2016 by Fairfield, GM, Hotel Management
Thank you for the kind and detailed review. Much appreciated!
5 out of 5
by A verified traveler

Very clean and pool is very nice and big

Posted Jul 28, 2016
Great hotel !!!!! Great staff very clean worth the money
Comment from Hotel Management
Aug 3, 2016 by FFIS Key West, GM, Hotel Management
We are glad that you enjoyed your stay!
3 out of 5
by A verified traveler from renswoude

Mooi hotel met lekker zwembad

Posted Jul 27, 2016
Het hotel zag er verzorgd uit met een mooi zwembad. Personeel is aardig en behulpzaam. Wij hebben in kamer 122 geslapen met 4 personen, maar wij vonden de airco erg luidruchtig. Het was warm in Juli dus we hadden de airco echt nodig, maar we hebben alle 4 niet goed geslapen omdat de airco te veel lawaai maakte
Comment from Hotel Management
by Fairfield, GM, Hotel Management
Ik echt excuses als je niet goed rusten. Bedankt voor het delen van de details van uw bezoek.
4 out of 5
by A verified traveler from PA

Very nice. Loved the outdoor pool, bar and buffet

Posted Jul 25, 2016
Pros: Outdoor pool, cabanas, bar, grounds, buffet
Cons: Size of regular rooms
Location: Downtown Key West, deep sea fishing, naval ship, snorkeling, scuba diving, sunsets, shopping, restaurants and other towns in the area
Good experience. Liked and enjoyed everything about it. Wish the rooms were a little bigger but they did meet our needs.
Comment from Hotel Management
Jul 26, 2016 by FFIS Key West, GM, Hotel Management
Thanks so much for taking the time to share such detailed feedback. It is greatly appreciated!
5 out of 5
by A verified traveler

Great hotel

Posted Jul 6, 2016
Great hotel. Staff was fantastic. Love the pool. The bed was comfortable.
Comment from Hotel Management
Jul 6, 2016 by FFIS Key West, GM, Hotel Management
We are glad that you enjoyed yourselves!
4 out of 5
by A verified traveler

Posted Jun 7, 2016
Free breakfast was good, booked activities through hotel which we were happy with, hotel was clean and we were happy with our stay
Comment from Hotel Management
Jun 9, 2016 by FFIS Key West, GM, Hotel Management
Our team is glad that you enjoyed your visit!
4 out of 5
by A verified traveler from m

Convenient to Duval street

Posted May 30, 2016
Nice older hotel redone nicely . Big pool. Lots of seating . Small King room but updated and clean .
Comment from Hotel Management
May 30, 2016 by FFIS Key West, GM, Hotel Management
Thank you for sharing your experience!