Ratings based on 1,883 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Boca Raton, FL

Very nice! Private beach out back door.

Posted Jul 20, 2016
Resort has everything you need. It was well maintained. There were plenty of things to do. I recommend parasailing!
Comment from Hotel Management
Jul 22, 2016 by HotelMgmt, Hotel Management
Your review is just what we want our guests stay to be; fun, relaxing and adventurous. We are thrilled you enjoyed parasailing with us and appreciated the beauty of our resort. Thank you and we look forward to seeing you again at Hawks Cay Resort for another memorable experience.
5 out of 5
by A verified traveler from Palm Beach, FL

Beautiful Resort!

Posted Jul 20, 2016
Hawks Cay is a beautiful place to have a dream vacation for couples and families. The resort has great amenities, several pools, salt water lagoon, water sports and dolphin experience.
Comment from Hotel Management
Jul 21, 2016 by HotelMgmt, Hotel Management
Reading that you consider our resort a dream vacation is truly rewarding! We are thrilled you enjoyed the beautiful views along with the amenities and activities we provide. Thank you for your great review of Hawks Cay Resort. We look forward to providing you with another unforgettable experience.
3 out of 5
by A verified traveler

Posted Jul 18, 2016
Pros: the location for the area is good, its not too big
Cons: nicer service staff and later eating hours
The main pool was a dirty the whole time we stayed there, the hotel restaurants all close at 10:00 which is inconvenient and many of the staff had kind of poor attitude. (f it wasn't their job, they weren't accommodating at all so you may be waiting to get assistance)
Comment from Hotel Management
Jul 20, 2016 by HotelMgmt, Hotel Management
While we’re pleased you appreciated our beautiful location, we do regret if other areas of your time here were not so pleasurable. We’ll address your comments about our pool area and service we provide with our team to make improvements. We hope to one day welcome you back for a better experience.
5 out of 5
by A verified traveler from g

Very nice resort . Excellent food and food for kid

Posted Jul 16, 2016
Clean resort. Staff very friendly . Facility is clean and all the staff very helpful. Lots of activities for the kids.
Comment from Hotel Management
Jul 19, 2016 by HotelMgmt, Hotel Management
It sounds like you had a great time here at our resort and we thank you for your positive feedback. We are thrilled you appreciated our fabulous service and food choices we provide. The next time you are traveling to the area, we hope you choose to stay with us at Hawks Cay Resort.
5 out of 5
by A verified traveler from Connecticut

Beyond Awesome

Posted Jul 8, 2016
I didn't realize this place was so high end when i booked it. I was amazed. This place is gorgeous. We had a sunset town house and it was right on the water a few yards from our patio. 3 patios in total. Watching the sunset every night on our patio was picturesque. The kids had fun on the pirate ship splash yard that they have. Oh and they have their own dolphins. I wish we could live here!
Comment from Hotel Management
Jul 12, 2016 by HotelMgmt, Hotel Management
We couldn’t be happier to hear that we exceeded your expectations and you and your family created great memories. Our beautiful location does provide some of the best sunsets and we’re glad you enjoyed them. Thank you for the review and we look forward to your next visit to Hawks Cay Resort.
4 out of 5
by A verified traveler from uk

A very good family hotel in a delightful area

Posted Jun 25, 2016
We spent 4 nights here. It is a very relaxed and pleasant resort. The staff are very welcoming and helpful. The children's facilities, pool etc are excellent. The accommodation is good (we had a 2 bed sunset villa) and works well for a family of 4 (2 double beds in separate rooms). The bedrooms and bathrooms are on the small side as others say. The living space is better sized.
Comment from Hotel Management
Jun 28, 2016 by HotelMgmt, Hotel Management
We couldn’t be happier to learn that your family enjoyed a memorable experience vacationing with us at Hawks Cay Resort. It is great that your accommodations provided everything you needed for a comfortable stay. Thank you for your review and we look forward to welcoming you back.
4 out of 5
by A verified traveler from P

Great place for families and couples alike.

Posted Jun 10, 2016
Wonderful place. Stayed there with my family (boys ages 11, 13) lots to do, but many things aren't included in the cost, which was a bit disappointing considering the cost to stay there AND the daily resort fee. Restaurants are onsite, but a bit costly, so be prepared. Room was spacious, comfortable, and clean. We stayed in the hotel, not a rental unit. The only drawback of the room is that there was no balcony to hang our wet clothes on to air out and dry.
Comment from Hotel Management
Jun 14, 2016 by HotelMgmt, Hotel Management
We are very happy that you and your family enjoyed an overall great stay. It’s great that you found the wide variety of activities to your liking. Thank you for sharing your feedback with us we hope to welcome you back again soon to Hawks Cay Resort.
4 out of 5
by A verified traveler

Driving to Key West

Posted Jun 6, 2016
Pros: The service & location
Location: We enjoyed the bar, pool gym & restaurant.
We weren't there for 24 hours but it was the perfect stop for us on our drive to Key West. The resort is beautiful & the food at the new restaurant was great!! Everything was very convenient!
Comment from Hotel Management
Jun 8, 2016 by HotelMgmt, Hotel Management
Thank you for stopping in to visit us at Hawks Cay Resort. We’re happy that you enjoyed the restaurant and relaxing at the pool. It will be a pleasure to welcome you back again soon.
3 out of 5
by A verified traveler

Nice hotel good location

Posted Jun 6, 2016
Pros: The location and the hotel itself is nice.
Cons: Improve the resort fees amenities.
Location: Location is nice and able to do things nearby.
The hotel is very nice but prices are high on everything especially the resort fees which does not give you anything. .The clients found the property nice but will not go back as you get nothing for the resort fees and meals are way much higher. $40 per day is high if there are no amenities except the beach or pool towels.
Comment from Hotel Management
Jun 8, 2016 by HotelMgmt, Hotel Management
It is pleasing to know you enjoyed our beautiful location. Our apologies if the amenities included was not explained upon arrival. Some of them include our tennis facilities, putting course, sports field and fitness center to name a few. We do hope to welcome you back for a future stay. Thank you.
3 out of 5
by A verified traveler from Maryland

Not a 4star hotel, but beautiful grounds

Posted Jun 3, 2016
Nice grounds and very good staff. Room wasn't the 4 star quality we were expecting. Had roaches on the 4th floor and no hot water two of three mornings. Hard to understand why absolutely nothing is open before 7am, especially at the marina. When you are a fishing destination, how much sense does it make to not sell ice, coffee or breakfast items before 7am? Drink prices are also ridiculous compared to other hotels and local restaurants. And don't forget the $39 per day resort fee.... Not worth it for just the towel service. We didn't find any other activities that were included in that fee, all were additional fees on top of the resort fee.