Ratings based on 1,183 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
This is a nice hotel located in a very convenient part of town. You can walk to all restaurants and shops and beaches. The hotel doesn't have a beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from KC

Perfect Place to Destress

Posted Feb 16, 2017
We really enjoyed staying here. And we will come back. Hotel is within walking distance to all the shops, restaurants, and entertainment. Mallory Square is the place to go to see a beautiful sunset. Hotel employees were very curtious, helpful. Loved it!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Closeness to restaurants

Posted Feb 13, 2017
Pros: Very clean and updated
Cons: Better access to the beach
Location: Good location to Duval street and restaurants.
The hotel was very nice and was and very close to a lot of restaurants and activities.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Great location

Posted Feb 6, 2017
The hydro thunder rental at the hotel is awesome! Super nice! The hotel is an awesome place to stay. Close to everything. Awesome staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Perfect fit

Posted Jan 30, 2017
Close enough to all the action while just off the beaten path. Beautiful views and great accommodations. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Comfortable

Posted Jan 28, 2017
The location is perfect. Close to all the activities downtown. Small public beach next door. Pool chairs are uncomfortable and most mornings they were scrubbing the pool deck while people were laying out so the smell of cleaners was all around. Staff very friendly and clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
Pros: Everything!
Cons: Power loss - no TV or internet for a period of time.
Lovely resort with very accommodating staff - beautiful view, close to EVERYTHING Key West has to offer.
5 out of 5
Recommended
for Couples
by A verified traveler from Georgia

Great location with lovely view

Posted Jan 24, 2017
Pros: Location, staff, room, views.
Location: Close to restaurants, marina, Duval St. but not noisy. Felt private.
The hotel staff was top-notch, from the front desk to the servers to the bar staff. Modern hotel room that overlooked the ocean. Lovely terraces for breakfast lunch or dinner at the restaurant; enjoyable entertainment at the bar.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Vacation. Court yards were beautiful. Clean hotel.

Posted Jan 21, 2017
Pros: clean, beautiful courtyard. Food was very good.
Cons: Air conditioning too noisy.
Location: The hotel was close to the site seeing trolley bus. Bicycles ,boardwalk, restaurant's, Mallory square. All within 10 minutes.
Staff was pleasant. Hotel is in a good location. Within walking for a major attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice hotel. Close to everything

Posted Jan 19, 2017
Hotel staff is amazing! They go out of their way to make you feel welcomed and happy. Nice pool and bar area with great view of the ocean. Hotel is conveniently located to great restaurants, shopping and Malory Square. All within walking distance. The hotel is close to Duval Street but far enough to be away from all of the noise that comes with that street. Rooms are large with a small balcony that has a table and chairs to sit out on and enjoy your morning coffee. I also liked the great robe that you can borrow while your there. The rooms have a room safe that was easy to use. My only complaint is that housekeeping needs to step it up a little. Yes the housekeeping staff are very friendly but here was blood stains on the comforter and hair everywhere. Even after they would clean there would be all sorts of hair everywhere. So I didnt let them into clean as often. I will definitely stay here again but I'll do my own cleaning. Great hotel with excellent staff!!