Great view... and they have turtles!!
Posted Dec 26, 2016
Our welcome was quick and friendly, and came with a complimentary glass of champagne. We were located next to the elevator, which concerned me, but I really didn't hear much noise. When I contacted the staff for any request, they were, again, friendly and helpful. Only one hiccup - the room comes with a Kuerig and housekeeping will refill the coffee. One day, they left nothing but decaf. I contacted the desk for regular, and promptly heard a knock at the door. Received more decaf. When I took it back down to the desk, the front desk person contacted housekeeping and said she had requested regular. Apparently, they couldn't find any, so just sent more decaf. Desk agent (super sweet with a great sense of humor!) made sure we did receive some regular coffee. One other little issue with housekeeping; something sticky apparently got spilled on the tile floor in the halllway of our room and wasn't cleaned up, as was evidenced by the sticky footprint that remained a day later, but bathroom was spotless, so I'm a happy girl. Bed was comfy, though the pillows didn't work for me (too soft, but that's just me.) Functional room with a great view, even for partial. To top it off, they have turtles and a parrot that live there. They seem well taken care of, and just made me happy every time I walked by! All in all, I would definitely recommend this hotel, and totally plan to return. Thanks for a wonderful Key West vacation!