Ratings based on 752 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
nice facilityPosted Oct 7, 2015
Pros: location, parking and pool facilities
Cons: recognition of the need to negotiate changes when hurricanes are approaching
I had difficulty changing reservations and had to pay a fee to change the date due to the hurricane. I am a Marriott member and thought this should have been recognized but it was not. It was one of the reasons I booked this stay at the Marriott as I try to be a loyal member. Did not seem to help.
for Everyoneby A verified traveler from Ohio
Older rooms--nice resortPosted Oct 5, 2015
Our views were great! The resort is beautiful. Just a little disappointed with the older rooms. Staff was very friendly!
for Everyoneby A verified traveler from Redondo Beach, CA
Good Location for RelationPosted Sep 30, 2015
Pros: All the rooms have excellent view, especially the corner rooms. The staff at Gus’s Grill very friendly and again helpful. Barbara was great, she gav
Cons: If the staff says your room will be available at 3 pm, then it should be ready at 3 pm, not 3:30.
Location: Gator Country Alligator Park - it's a little ride but worth it. Florida Keys Premium Outlet - very quite for a Friday.
Hotel staff very friendly and helpful, although our room was not ready when they said it would be. The hotel has something to do for everyone and lots of places to just relax.
for Everyoneby A verified traveler from Texas
Wonderful placePosted Sep 25, 2015
Awesome staff. Great hotel, great room. Flawless! Will go there again.
for Everyoneby A verified traveler from Pompano Beach, FL
Beautiful Oceanfront ResortPosted Sep 24, 2015
Pros: The location on the water, the grounds were beautiful!
Cons: The doors that open to the balcony are a bit loud so if you have early risers, then you will be awaken by the opening and shutting of those doors.
Location: Unfornately we came in Sept, a lot was closed, the weather was bad so we drove to Key west for some entertainment and shopping.
Had a wonderful two day stay at this beautiful resort with my sister. She had never been to the Keys and I am sure after her trip here, she will be back again! Because it was out of season, our only disappointment was the area had a lot of restaurants that were closed for lunch and there was not much to do at night but this will not affect us from returning again. The staff was just lovely and the view from the room was outstanding! I highly recommend this hotel for your next visit to Key Largo!
by A verified traveler from Michgan
Ok, not greatPosted Sep 22, 2015
Pros: Clean room, comfortable bed.
Cons: Pool bar service, update rooms.
Location: Only stayed one night so didn't leave the grounds. Pool/beach/restaurants/bar on site. Restaurants/bar empty on a Saturday night though.
The staff member that greeted us was nice. One of the pool bartenders was very rude. The others were ok, but nobody was overly friendly. The beach was pretty. We had to walk through the parking garage to get to the pool/ocean which was odd. Our room décor was strange - old Victorian looking furniture. Strange for a beach resort. Overall it was ok, but after having stayed in Key West, it didn't really compare.
for Everyoneby A verified traveler from cleveland oh
Nice hotel nice pool very nice peoplePosted Sep 19, 2015
Real close to penne park pretty views good restaurants in the area
for Everyoneby A verified traveler
Nice grounds...nice small beach.Posted Sep 19, 2015
Pool was nice. Seemed a little dirty at first day. But seemed to be cleaned the next day. Nice grounds plenty of seating.
for Everyoneby A verified traveler from Key largo
Bel hôtel près de la plage, belle piscinePosted Sep 11, 2015
Pros: Spacieux, bien situé avec plage et piscine
Cons: Eléments pratique dans la salle de bain
Bel emplacement, personnel à notre écoute, chambre spacieuse et propre, bon petit déjeuner mais un peu cher ! manqué shampoing et petit chose pratique, par contre coffre fort avec carte et payant pas bien du tout ! Bel hotel cependant à recommandé
for Everyoneby A verified traveler from NE
Nice hotel, quaint little beach, comfy bedsPosted Aug 31, 2015
First time to Key Largo and we were pleasantly surprised by this hotel. We got a room with an ocean balcony view which is a must. The beds were very comfortable and the room was clean- honestly we didn't spend too much time in the room because it's the keys you need to be outside! The pool and beach area were well-kept (even with absent minded parents who let their children leave juice boxes, snorkel gear and food everywhere) the staff picked up the messes within a timely manner. The pool was clean and warm and the beach was great. The drinks a bit pricey but we expected it. Overall we would recommend this place and look forward to staying there again.