Ratings based on 537 Verified Reviews

3.4 out of 5
66% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Large room ocean view

Posted Jan 15, 2017
Nice hotel very large room with balcony right in front of the ocean ... very nice an gentle staff..quiete swimming pool and jacuzzi... really enjoyable ...
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great hotel close to a lot of attractions

Posted Jan 12, 2017
My stay was overall very good. The staff was great and my stay was comfortable.
2 out of 5
by A verified traveler from FL

Is convenience there stores with walking Dinstance

Posted Dec 28, 2016
Yes you can see the water is not for Swimming There is a tiki bar is not active close all the time nice swimming pool Noone use
3 out of 5
by A verified traveler from NY

In Key West

Posted Dec 27, 2016
Pros: staffs are nice and friendly
Cons: breakfast
Location: hotel in Key west, close to Hemingway house
The staff gave us a terrible room at first. It faces the elevator and smells strong moldy. Room is pretty small without any tables even nightstands. Then we went back to reception desk and asked for changing another room or upgrade. Not bad, they upgraded us to a suite with kind bed, which is much more comfortable. It is bigger and no moldy smell.
3 out of 5
by A verified traveler

Posted Dec 22, 2016
Rooms were clean and adequate but ran out of hot water each one of our three day stay.
1 out of 5
by A verified traveler

Posted Dec 19, 2016
The room was not clean, wet odor, old, the carpet is terrible, air conditioner not working good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richardson, United States of America

nice hotel close to everything

Posted Nov 29, 2016
nice hotel close to everything. A patio facing ocean is a plus. Love the kitchen and washer and dryer. So convenient for families. Breakfast is OK, however, if adding more variety, would be better. The only thing is the mattress of the bedroom. It seems like it was almost wore out.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 28, 2016
Would stay here again. Great price. Huge suite with full kitchen
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice....clean

Posted Nov 8, 2016
Pros: Beautiful new bathroom very nice Clean and updated
Cons: Breakfast offerings could be better...but better than McDonalds
Location: Easy to get too.....close to everything in Key West
1 out of 5
by A verified traveler

What a dive

Posted Nov 5, 2016
Pros: You have got to be kidding
Stay anywhere else, must be what a prison cell is like. Old, unclean. clerks are lazy and untrained. Please give me my money back.