Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2016
Beach is not for swimming but apparently that's typical of the Gulf side hotels. Other beaches are nearby on the Atlantic side. Shuttle to Duval St is a wonderful perk! Stores, restaurants and vehicle rentals are nearby on the same street....scooters, e-cars, jeeps and jet-skis,etc. The staff is super friendly and very professional. The blonde from London(sorry I forgot her name) was my first contact and she was delightful. Rates were better than many other Key West hotels. 👍👍😎
4 out of 5
Recommended
for Everyone
by A verified traveler from Livingston, NJ

Friendly Staff

Posted Jan 24, 2016
Great location. Plenty of of shops and places to eat within walking distance. The room was very clean and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Away from the noise, very relaxing.

Posted Jan 16, 2016
Pros: Everything
Location: Duval Street, Fury rentals.
We arrived early for check in and were told that we could wait at the bar by the pool it was that point that we finally relaxed. The pool was wonderful, we enjoyed the iguana's near the pool while we waited. We rode the shuttle bus both ways to Duval Street and returned for late dinner at the bar of Tavern N' Town Restaurant. Great place and we enjoyed every minute.
5 out of 5
Recommended
for Everyone
by A verified traveler from Avon, OH

Great hotel with an awesome staff!

Posted Jan 16, 2016
Exceeded my expectations! Opened the door for me every time I enter the reception desk. Just all around great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
Cons: Bed, pillows. Remove the iguanas from the pool area, they do not make for a relaxing atmosphere.
It was a beautiful location and we had a nice time, food was excellent both at the pool and in the hotels restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2015
Pros: The restaurant is terrific
Cons: The location is not great. There is a shuttle every hour taking you to Duvall street on th hours from 11 am to 11 pm.
A very nice place. Very clean. The restaurant is pricey but worth every penny. Convenient shuttle. Nice pool. The beach is small and nothing special.
1 out of 5
by A verified traveler from houston, tx

left with little sleep

Posted Dec 25, 2015
Pros- free shuttle to downtown. Room decor updated, deep soaking tub, away from noises downtown. Cons- fridge loud all night, some weird clicking noise ever 30-40 minutes, elevator out, had to get up early to claim chair on "beach" if you call it that, over priced sub par food, hot restaurant and sad beat up tables.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Dec 23, 2015
We had a great time, very beautiful hotel, great view. Excellent location. The room was very confortable; however, the room was not very isolated from noise, the only drawback. I strongly recommed this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Great Room.. Love the Shuttle Service

Posted Nov 20, 2015
Great place to stay in Key West. Love the shuttle service to Duval Street. Room and Pool were Great. Beach area was average.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was great

Posted Nov 13, 2015
Pros: The presidential suite was absolutely beautiful.
Cons: Some chairs out by the pool were broken, maybe get those replaced.
Location: Location was great and 5 minutes to get to duval and elizabeth st where everything happens.
The staff was very nice and accomodating, food and drinks were really good, pool and "beach" area were very nice, and great location.