Aerial view

Reviews of La Siesta Resort & Villas

4 out of 5
La Siesta Resort & Villas
80241 Overseas Highway, Islamorada, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our rental was beautiful and had a kitchen - but no supplies. It is wasteful for every renter to purchase paper goods. We also had little to no internet. We called to alert them and they told us they would check the modem but we never heard from them. We also did not have cleaning services every day because they came so late in the day that we had already been out for most of the day and wanted to use our place.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Apr 2024
Response from LS on Apr 17, 2024
Dear Mildred,Perfect reviews always melt our hearts, and we thank you for spreading the joy. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sean LeisterResort Manager

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from LS on Apr 15, 2024
Dear David,We know you had many hotels from which to choose, and we appreciate you for calling our resort “home” during your recent visit to paradise. We thank you once more for joining us and we hope to earn your endless accolades upon your return. With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would stay again but with an ocean view.
Stayed 3 nights in Apr 2024
Response from LS on Apr 11, 2024
Dear Randy,Perfect reviews always melt our hearts, and we thank you for spreading the joy. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sean LeisterResort Manager

2/10 Terrible

Milan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I paid over $600 for a property that was a handicap room couldn’t take a proper shower water was spilling everywhere all over the floors it was very uncomfortable
Stayed 2 nights in Mar 2024
Response from LS on Apr 11, 2024
Dear Milan,We appreciate all feedback, and we thank you for sharing yours. We regret the issues with your shower, but we are very grateful for the invaluable perspective you have provided. We thank you once more for making yourself at home with us and we hope to earn your endless accolades upon your return.With sun and sea,Sean LeisterResort Manager

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this place. However, the only downside is there's no glasses plates cutlery in the kitchenettes. There is a fridge and microwave & dining area. The facility is beautiful and walking distance to Midway Cafe, Lazy Days, Papa Joe's
Stayed 2 nights in Apr 2024
Response from LS on Apr 8, 2024
Dear Paula,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your experience. We trust that our included shuttle service and bikes helped to make traveling around the island a breeze. We thank you for being a part of our extended family and we hope to welcome you time and again for many years to come.With sun and sea,Sean LeisterResort Manager

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at La Siesta. Very pretty views and much area on the beach for sun and fun! Had noisy neighbors above us. The resort fees were ridiculous to get smacked with. This was probably the most displeasing item. Just add it to the daily cost so there are no "hidden" fees.
Stayed 6 nights in Mar 2024
Response from LS on Apr 8, 2024
Dear Dan,It was a pleasure to welcome you to Islamorada, and we’re thrilled to have been part of your successful stay. Unfortunately, we cannot control how information is presented on third-party sites, but we trust that the inclusions with our destination fee, including kayak rentals, a shuttle service, and access to our sister resort, demonstrated its value. Once more, the pleasure was ours and we trust you are looking forward to your return just as much as we are. With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Nicholas A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demetrius was very helpful and courteous. The grounds were well kept and the resort was beautiful. Was a great experience for the whole family.
Stayed 8 nights in Mar 2024
Response from LS on Apr 2, 2024
Dear Nicholas,Perfect reviews always melt our hearts, and we thank you for spreading the joy. We are elated to read that Demetrius took the lead in ensuring you felt perfectly at home. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Jordan M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 3 nights in Mar 2024
Response from LS on Apr 3, 2024
Dear Jordan,Perfect reviews always melt our hearts, and we thank you for spreading the joy. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Anna, Wadworth

Stayed 1 night in Feb 2024
Response from LS on Apr 2, 2024
Dear Anna,Our Islamorada goal is to ensure every guest feels at home and finding your perfect review suggests that this was accomplished for you. We hope to welcome you time and again for many years to come. With sun and sea,Sean LeisterResort Manager

8/10 Good

Angela

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice but room is worn and could definately use some paint. Stayed in 303 and bathroom fixtures in shower were twisted and not functioniing well. Tub has rust breaking thru the floor of the tub. Staff however were amazing helpful and friendly and grounds were beautiful.
Stayed 2 nights in Mar 2024
Response from LS on Mar 29, 2024
Dear Angela,We welcome you to our extended Islamorada family and we thank you for sharing your thoughtful review. It's wonderful to read that our breathtaking setting provided the ideal backdrop to an unforgettable retreat, and we appreciate you sharing details regarding the condition of your room. On behalf of every one of us at the resort, the pleasure was ours and we hope to serve as your host when you next visit paradise.With sun and sea,Sean LeisterResort Manager

8/10 Good

Liat

Liked: Cleanliness, staff & service, property conditions & facilities
Super cool
Stayed 1 night in Mar 2024
Response from LS on Mar 26, 2024
Dear Liat,It was a pleasure to welcome you to our corner of paradise, and we’re thrilled to have been part of your successful stay. We thank you for spreading the word and we hope to host you time and again for many years to come.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Caroline

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites/ rooms with kitchenette. Clean rooms and the property is in good condition. Nice view and very quiet. Pet friendly. Close to restaurants and Boat Marines.
Stayed 3 nights in Mar 2024
Response from LS on Mar 26, 2024
Dear Caroline,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. We would be delighted to have you join us again whenever you find yourself longing for another slice of paradise.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very quiet. Impeccable grounds and wonderful customer service.
Stayed 4 nights in Mar 2024
Response from LS on Mar 26, 2024
Dear Allison,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. On behalf of every one of us at the resort, the pleasure was ours and we hope to serve as your host when you next visit Florida.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

CHRISTEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures don't lie. Such a beautiful place. We stayed in one of the villas. We will definitely be going back to this hotel!
Stayed 2 nights in Mar 2024
Response from Marilynn on Mar 20, 2024
Good morning,It is great to hear that you enjoyed your stay, and that you will return. La Siesta is a beautiful property, the views are breath taking. See you soon. Kind regards,Marilynn

10/10 Excellent

Matthew Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Much better than the pictures and the pictures were good.
Stayed 2 nights in Mar 2024
Response from Marilynn on Mar 20, 2024
Good morning,Thank you for the kind words. It is great to hear that you enjoyed your time with us. We hope to see you again in the near future.Kind regards,Marilynn

8/10 Good

Riza Faye

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
When we got to our room we noticed our shower as filthy! Lots of hair in the shower and the floor was very brown. They reminded the situation by upgrading us. Overall, it was a good experience.
Stayed 1 night in Mar 2024
Response from Marilynn on Mar 20, 2024
Good morning,It is our goal to make sure every guest enjoys their stay, to correct issues in a timely manner, and ensure that the guest is satisfied with the outcome. We are working towards perfection. I'm happy to hear, that the issue was addressed and that you still enjoyed your stay. Hope to see you again in the near future.Kind regards,Marilynn

8/10 Good

Jinie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marilynn on Mar 20, 2024
Good morning,Jinie, I cannot see your response, but I hope that you enjoyed your stay with us. Kind regards,Marilynn

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and clean. Loved the pool area. We would stay here again. Only thing not impressed with was the beach but pool made up for it.
Stayed 2 nights in Mar 2024
Response from Marilynn on Mar 16, 2024
Good afternoon,It's great to hear that you enjoyed your stay with us. The beaches in the Florida Keys (for the most part) are man-made. Our pool is really nice and children friendly. We hope to see you again in the future.Kind regards,Marilynn

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from LS on Mar 14, 2024
Dear Karen,It was a pleasure to welcome you to The Keys and we appreciate you spreading the word about your experience. We look forward to providing another memorable stay when you’re next in town.With sun and sea,Sean LeisterResort Manager

4/10 Poor

Braedon

Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from LS on Mar 12, 2024
Dear Braedon,It was a pleasure to serve as your host and we thank you for taking the time to share your review. It would be a pleasure to welcome you to our unbeatable location and spotless accommodations for a more typical visit in the months ahead, and we eagerly await another opportunity to exceed your expectations.With sun and sea,Sean LeisterResort Manager

6/10 Okay

Michelle, Woodstock

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property is the sister resort of Amara Cay. They are a 5 minute walk from each other but Amara Cay has a lot more to offer. There is no gym here, no real bar by the pool and no onsite restaurant. You can walk to the other resort to have these amenities though. We had to constantly ask for basic supplies for our 2 bedroom unit, which was annoying. We were told there was no ice machine and needed to buy a bag of ice, but had a small frig in the room that wouldn’t even hold it. The pool was drained the first 3 days we were there and we were promised a credit for the inconvenience but never got it. Our family booked a house on the property, which was advertised to accommodate more people than it could, so we all couldn’t stay together. Lastly, after all of that trouble, when we asked for a late checkout, we were all told no. Sean is the manager and we’ve tried to contact him and the resort regarding our credits but we have yet to get a response. If you like quiet and slow, this is the resort for you.
Stayed 3 nights in Feb 2024
Response from LS on Mar 19, 2024
Dear Michelle,It was a pleasure to welcome you and yours and we thank you for sharing your review. We're delighted to read that our resorts and their proximity to each other provided easy access to multiple beaches, watersports, tiki bars, and more during your time with us. Though, we regret that we ultimately fell short of expectations. We regret to learn that the concessions provided fell short of making up for any miscommunication regarding your accommodation and the inconsistency in our usually prompt response to requests. As we have shared in our conversations, we place great value in the reviews shared by our guests as this feedback gives us a glimpse of what our travelers most value and where we can further enhance the experience. We greatly appreciate you taking the time to share your thoughts, and we hope we can one day win your heart with a more enjoyed Islamorada visit. Until then, we wish you the best in your travels.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Angela, toledo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to perfection, the room, the pool the staff we had interaction with were super friendly and made us feel very welcome. We ran out of wash clothes and toilet paper.
Stayed 3 nights in Feb 2024
Response from Marilynn on Mar 3, 2024
Hi Angela, it's great to hear that you enjoyed your stay with us. Our goal is to have you feel as if you are home (it's nice hearing the staff made you feel welcomed). My apologies that these items were not replenished. We hope to see you again in the future.

10/10 Excellent

ALISON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Feb 2024
Response from Marilynn on Mar 3, 2024
Hi. Thank you for your response. We think our property is great as well, it's always rewarding to hear this from our guest. We hope you come stay with us again.

8/10 Good

Lauren, West Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Siesta is a perfect getaway for families with small kids. Our daughter loved the little beach area and the pool. We were a bit confused about the lack of dining onsite, since the website claimed there was a small restaurant, but it didn’t exist when we arrived. No explanation or acknowledgment was given by the staff either. We found that odd. The cleaning team took so long to get to our room throughout our stay we were usually already back from our day excursions when they wanted to come in and tidy up (3-5pm). Though, when they did come in, they did a great job. The room was spacious and comfortable me with a great view ( we booked an ocean view room). The bathroom has no fan, though, and when we tried opening the window to vent out some smells, an iguana almost entered the suite. Despite all the small hiccups, we really loved our stay and would choose La Siesta again. The staff were friendly and helpful, and the beach activities were easy to use and fun.
Stayed 6 nights in Feb 2024
Response from LS on Mar 12, 2024
Dear Lauren,It was wonderful to welcome you and yours to our sunny patch of paradise, and we appreciate you sharing such kind words. We regret that you were not able to enjoy breakfast or lunch at our on-site Wild & Lime, but we trust that our in-room dining and restaurants at our sister resort provided culinary delights throughout your stay. It was a pleasure to provide endless oceanside entertainment for your daughter, and we hope that you will return soon for more fun in the sun.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Room was great with a nice view.
Stayed 1 night in Feb 2024
Response from LS on Feb 28, 2024
Dear Stephanie,Thank you for your kind words! It was a pleasure to serve as your host and we are elated to read that your room served you well for the ideal place to relax and recharge. We appreciate the exceptional review and we look forward to providing another stellar experience the next time we see you.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Ty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great gem in the middle keys. will be back.....
Stayed 1 night in Feb 2024
Response from LS on Feb 28, 2024
Dear Ty,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. You can always expect a memorable stay when you land on our shores, and we encourage you to hurry back for another unforgettable adventure in the months ahead.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very large and clean. The property has a lovely beach area to sun bathe on, free use of Kayaks and paddle boards. The location for Sunrise is amazing! Cute fire pit and nice pool. Dock allowed for good fishing. Wish more dining was available and housekeeping was knocking at our door at 8:45am for 11am check out. I understand they want to turn over the rooms but they literally waited outside our room until we left, which made us feel rushed. Close to restaurants and lots of things to do in the area. We will be going back.
Stayed 2 nights in Feb 2024
Response from LS on Feb 28, 2024
Dear Andrea,Reading that you will be joining us again is the greatest compliment of all and we thank you for taking the time to share your marvelous review. We applaud you and yours for making great use of the many activities found throughout the resort, and for embracing the outdoor Florida lifestyle. We appreciate your accolades of the attention to detail regarding our housekeeping team though the other notes have been received as well and we will ensure this is discussed at our next team meeting.On behalf of all of us, the pleasure was fully ours and we look forward to creating more treasured memories upon your return.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Stan

Stayed 1 night in Feb 2024
Response from LS on Mar 22, 2024
Dear Stan,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. We look forward to providing another memorable stay when you’re next in town.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service
It was just disapointing the pool was closed while we were there.
Stayed 4 nights in Feb 2024
Response from LS on Feb 28, 2024
Dear Lisa,Greetings from your many La Siesta friends and thank you for sharing your review. It was a joy to serve as your host and we are pleased to read that your visit was well enjoyed. We appreciate your understanding as the pool area is being reimagined, and we trust our team provided you with information on the alternate poolside retreat.We thank you once more and we look forward to welcoming you again, hopefully, one day soon.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024
Response from LS on Mar 22, 2024
Dear Sarah,We’re delighted by your perfect review, and we appreciate you taking the time to share. We thank you for being a part of our extended family and we hope to welcome you time and again for many years to come.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

donald W

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to relax very clean
Response from LS on Feb 12, 2024
Dear Donald,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. It was a pleasure to serve as your island abode and we look forward to welcoming you again in the months and years ahead.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

Penny

Traveled with family
Beautiful property. Wonderful amenities
Stayed 5 nights in Feb 2024
Response from LS on Feb 12, 2024
Dear Penny,A perfect review always leaves us smiling from ear to ear and we thank you for spoiling us with your review. We hope that you will think of us the next time you find yourself longing for more rest and relaxation.With sun and sea,Sean LeisterResort Manager

10/10 Excellent

MARY

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Love the location and all the available activities! Pool, ocean, bikes, paddle boards and kayaks were amazing. Staff super friendly and helpful
Stayed 3 nights in Feb 2024
Response from LS on Feb 9, 2024
Dear Mary,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. We hope that you will join us again soon for more fun by the water.With sun and sea,Marilynn TaylorFront Office Manager

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from LS on Jan 16, 2024
Dear Frank,A perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Marilynn TaylorFront Office Manager

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. We will be back for sure
Stayed 1 night in Jan 2024
Response from LS on Jan 16, 2024
Dear Mario,Perfection is always the goal, and we're delighted to know that we were successful. It was a pleasure to serve as your island escape and we look forward to welcoming you again in the months and years ahead.With sun and sea,Marilynn TaylorFront Office Manager

6/10 Okay

June

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room was a bit dirty, outdated and the plumbing was loose and leaky! Furniture scratched and old! Bathroom window didn’t lock, little scary! They asked if they could get us anything but when I asked they couldn’t deliver either so I had to go out to get simple hotel items that are usually readily available in room service or front desk! The pool was freezing and there was no bar available and the bar kitchen was sketchy. The whole scene/vibe craved a better manager and team of professionals! The morning we checked out, the sign on the window door claimed front desk opened at 7:30 or 8 am I can’t be certain now and I was there and waited and no one showed up, even an employee walked up and turned around and walked away, said nothing! I texted a few times the usual way that they corresponded, but that too came to a halt. I guess we were leaving so no need to complete our stay with pleasantries. We went to the sister resort to swim and have cocktails. La Siesta has beautiful grounds and beach though! But the price/night was robbery, we will pay the prices, that being said, we too have travel expectations from our experiences! We do wish them well!
Stayed 2 nights in Jan 2024
Response from LS on Jan 15, 2024
Dear June,We appreciate you taking the time to share your review though we are disheartened to learn that we fell short in providing the treasured moments we are known to provide. We're delighted that our sandy shore provided hours of relaxation and fun for you and yours, but we regret that interactions with our team left you disappointed. We hope that you can accept our sincerest apologies for the end of your stay with us, and please trust that your feedback will be used to further train our team to ensure that every aspect of our service meets our high Islamorada standards. We thank you once more for making yourself at home with us and we hope to earn your endless accolades upon your return.With sun and sea,Marilynn TaylorFront Office Manager

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from LS on Jan 11, 2024
Dear Adriana,A perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. You can always expect an unforgettable stay when you land on our shores, and we encourage you to hurry back for another visit.With sun and sea,Marilynn TaylorFront Office Manager

8/10 Good

MEGAN

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful views. I wish the pool was heated! It was too cold for us adults, but not too cold for the kids (we went over Christmas). Paddleboard & kayak rentals were awesome!! Not much on the property in terms of dining/drinks. Small poolside cafe that is intermittently staffed. Housekeeping came intermittently as well, but we were there over Christmas so I assumed understaffing, but it didn’t really matter to us, as we didn’t spend much time in the room. Close to a lot of cool attractions like Theater of the Sea & shops, short drive to the Turtle Hospital. You have access to 2 other resorts, Amara Cay & Postcard Inn (we didn’t get to try it as it’s under renovation). Overall, I would return, our kids loved it!
Stayed 4 nights in Dec 2023

4/10 Poor

Thomas, Chicago

Traveled with family
Disliked: Cleanliness, staff & service
Grounds were great, bed was comfortable Bugs in the first room and had to move. Second room was big, but an odd layout and one of the doors didn't lock, and only received maid service for one of four nights. Walls were also pretty thin. There wasn't a ton of occupancy, but you could hear most of the noise in nearby rooms.
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 8, 2024
Greetings from La Siesta,Thank you for your feedback. Though we're happy you were impressed with our grounds and rested comfortably, we are disappointed that we fell short in other areas of your stay. Rest assured, your concerns will be shared with the respective teams so improvements can be made where needed. It is our hope to welcome you back in the future for a much better experience.With Sun & Sand,Sophia BakerResort Manager

4/10 Poor

yan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Shelby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Phone in the room did not work - texted for a shuttle and no reply. There are lights outside of the room hanging that should be pot lights. Staff block the door when we are trying to check out and did not move. The shower was dirty, and the bedsheets had sand in them before we even got in. A beautiful spot - but needs some other work.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Greetings,We are pleased you chose to stay with us during your visit to the Florida Keys. While our location was picturesque, we regret that you had concerns in your room and during check-out. Our housekeeping team will determine what may have occurred and make any necessary corrections. Your feedback is appreciated. Should you return in the future, we hope you will allow us to demonstrate the top-notch experience our guests have come to expect from our resort. Until then, we wish you well on your future travels. With Sun & Sand,Sophia BakerResort Manager

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As gorgeous as Hawaii
One of the most beautiful hotels we have ever seen. Scenic from all angles. Clean and super friendly.
View from our doom.
Morning sunrise
View from the beach area
Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Greetings from La Siesta,Thank you for sharing your experience, and it is wonderful to know that our beautiful island provided you with gorgeous views and a memorable visit while staying with us! It is important that every guest receives top-notch service. We will be sure to share your compliments with our team. Hosting you was an honor, and it would be our pleasure to welcome you back anytime you plan another island getaway to Islamorada! With Sun & Sand,Sophia BakerResort Manager

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Needs a heated oool
Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Greetings,We are honored to have earned five stars for your recent stay with us. Your suggestion will be shared with our team as we value your input. It was a pleasure, and we look forward to welcoming you back. With Sun & Sand,Sophia BakerResort Manager

10/10 Excellent

Angela

Stayed 4 nights in Dec 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property
Stayed 1 night in Dec 2023
Response from General Manager on Dec 20, 2023
Greetings from La Siesta,We are thrilled to have earned a perfect rating for your recent stay with us. It makes us delighted to know that you appreciated our gorgeous property. It was a pleasure to have had you as a guest, and we look forward to welcoming you back for another great experience. With Sun & Sand,Sophia BakerResort Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels/Expedia Fumble!
I wouldve given a 4 star, but Hotels.com was neglectful in reminding customer that the weekend 12/8 to 12/10 there would be a marathon run , and La Siesta would be the start/finish race pt. I came to relax at a resort inn. Not deal with a 8a.m and 7a.m wakeup call respectively (both which started half hour earlier). What a nerve wrecking wakeup experience! Wonder if booked directly on LaSiesta, this info would've been repealed prior to reservation. I tried to relay this to Hotels.com, but there staff are insignificant puppets, who have no responsibility or say in how or how to change the reservation. Hotels.com was no help. I will stop using them and close the account. Their BBB reviews is 1 out of 5, which coincides and reflects in how they help customers. I will say the value received for the room was not bad, but not 5 star. The blinds in my room were torn, allowinng light in a.m to shine thru, waking me. Also, ironically the mirror has a logo reminding folks of water conservation, but it had a constant drip. Hence 4 star! I would give La Siesta anither try, but Hotels.com /Expedia no!
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 12, 2023
Hello from Islamorada,Thank you so much for your comments. We're sorry to hear that you didn't have a good experience with us, and we apologize for any upkeep concerns during your visit. This is never the experience we want our guests to have, and we'll be sure to have our team look into your comments further. In addition, we apologize for any early morning noise issues, and we understand your frustration regarding this matter. We will keep your feedback in mind for the future. Please consider coming back to visit us again soon; we know that we can deliver a better experience. With Sun & Sand,Sophia BakerResort Manager

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was good. Small bathroom. It was an event that the hotel didn’t advised us. Result, very early in the morning there was hundreds of people walking through the hotel beach (and through my window) also a very noisy music. Couldn’t enjoy the hotel amenities because of this,.. they allowed us to use their sister property (5 min away) but other experience… not nice 😔
Stayed 1 night in Dec 2023
Response from General Manager on Dec 11, 2023
Greetings from La Siesta,We are glad you enjoyed our rooms overall. However, we regret that you didn't have the exceptional visit we strive to provide otherwise. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our property and accommodations. We wish you well and hope you'll consider giving us another try someday.With Sun & Sand,Sophia BakerResort Manager

8/10 Good

Marc

Response from LS on Feb 8, 2024
Dear Marc,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your experience. We hope to welcome you time and again for many years to come. With sun and sea,Marilynn TaylorFront Office Manager

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful morning views
Stayed 1 night in Dec 2023
Response from General Manager on Dec 10, 2023
Hello from Islamorada,We're so happy to hear that our amazing views were the highlight of your stay and that you had a wonderful visit overall. Thank you so much for the perfect rating and we hope to see you again soon. With Sun & Sand,Sophia BakerResort Manager