Ratings based on 1,125 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Ft Lauderdale
Celebrating our 49th Anniversary weekend.Posted Sep 17, 2015
Pros: see above
Location: see above
We had a wonderful weekend. The hotel was close to the beach and in walking distance from all shops and eateries. We took a tour on the glass bottom boat which docked directly across the street from our hotel. Staff was pleasant and accommodating. The hotel restaurant had great food and service was excellent.
for Everyoneby A verified traveler
Really nice hotel.Posted Aug 31, 2015
Our room had a pariah ocean view. The description of the room was succint. It's located in the main tourist spots. Hotel person ell are nice.
for Everyoneby A verified traveler from Pennsylvania
Beautiful sunset viewsPosted Aug 30, 2015
Pros: Balcony view over Mallory Square gives a great sunset experience and view. Excellent dining experience.
Cons: Had a little trouble coordinating housekeeping schedules between my requests for privacy and their cleaning convenience. Not enough to complain about.
Location: Perfect location for everything to do in Key West
Clean, comfortable, Key West atmosphere. Great location and excellent dining.
for Everyoneby A verified traveler
Posted Aug 30, 2015
Great location wonderful stuff cocktails in hot tin roof were excellent Liquid bar / pool area were really nice
for Everyoneby A verified traveler from Hobe Sound, FL
GreatPosted Aug 28, 2015
Cons: Better directions to the Main Lobby.
Location: Great location. Overlooking Mallory Square and the Gulf.
Enjoy the Hotel, the Staff and the Hot Tin Roof. We will go back in the future.
for Everyoneby A verified traveler from roma
un giorno per visitare key westPosted Aug 27, 2015
Pros: E sull oceano e nel punto migliore dell Isola Duval street Zero
Albergo veramente bello, caratteristico, idromassaggio in stanza enorme , colazione in camera veramente buona e ben presentata , darei il massimo della valutazione .
for Couplesby A verified traveler
great locationPosted Aug 23, 2015
Pros: Pool location
Cons: It was perfect
Great location, great food at the tin roof cafe, The pool location was my favorite.
for Everyoneby A verified traveler from Dothan,Al.
unbeatable locationPosted Aug 14, 2015
Pros: location, the views, the convenience
Cons: The in room WiFi was sketchy at best if you need to do any computer work that requires any amount of data.
Location: Mallory Square is actually next to the pool and the garage! Sit on your deck or either of the restaurants and bars and watch all the boats passing by
From the time we pulled up to Zero Duval until departure we have nothing but excellent experience! The Bellman was enthusiastic taking care of our rented vehicle, getting us to check in and to the room. The 4th floor room was beautiful and overlooked Mallory Square, the ocean, and the Pool. The onsite restaurants and bars were friendly and convenient, with beautiful sunset views from either restaurant. Hot Tin Roof was delicious upscale dining, and was counterbalanced with the casual Sunset Pier. The concierge was friendly and most of the main attractions, restaurants, bars, and fishing piers are easy walking distance. When we return will plan to stay here again!
for Everyoneby A verified traveler from Palm Beach county
Great hotel, great locationPosted Aug 10, 2015
Had to give this hotel 5stars after receiving an upgrade to the honeymoon suit with the ocean sunset view :)
by A verified traveler from Florida
location is perfectPosted Aug 8, 2015
Pros: the location and the Restaurant
Cons: it needs a serious face lift
Location: what ever you want to do inKey West is just a few steps away. I would definately suggest the sunset cruise any one of them
For me, a bit dissappointing. Hotel showing its age. Wonderful staff could not do enough fo us.That being said, we will not stay there again.