Pricing is for the location
Posted Dec 26, 2016
Bed spring really bad. Our back really hurts.
Outdated A/C, falling down Safety & TV remote control.
Real hard to turn shower knob, water falling from shower makes noises with decibel 7 or higher like in a subway.
I could take a junior suite at hilton miami beach at the half of this hotels pricing and the staffs were more friendly than here.
Conclusion, all this high pricing goes to paying off location.
Comment from Hotel Management
Dec 28, 2016 by Joe Dantoni, Hotel Management
Dan, thank you for taking the time to review Pier House Resort & Spa. I am very sorry and surprised to hear about your experience with our guestroom amenities and I will have my team look into this immediately. I hope that you will give us another chance to impress you in the future and we appreciate your feedback as we work to improve the guest experience. Wishing you a wonderful New Year.