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Reviews of Santa Maria Suites

4 out of 5
Santa Maria Suites
1401 Simonton St, Key West, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1001 reviews" "
Rating 8 - Good. 145 out of 1001 reviews" "
Rating 6 - Okay. 22 out of 1001 reviews" "
Rating 4 - Poor. 5 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and very well maintained. The suite we stayed in for a family of five was perfect. I would highly recommend this location.
Stayed 1 night in Mar 2024
Response from Mark B on Apr 11, 2024
Dear James,Thank you for your 5-star review. We are pleased to know you and your family enjoyed your visit with us. We feel our resort has some of the best amenities that make Santa Maria Suites so special. Thank you for your feedback. We look forward to your next trip.All the best,Mark BibbGeneral Manager

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond Amazing! I give this place a Ten out of Ten, they have spoiled me for my birthday with so many wonderful surprises! Cupcakes, Champagne, Wonderful Pino Grigio! This is must stay at if you come and visit Key West!
Stayed 3 nights in Apr 2024
Response from Mark B on Apr 8, 2024
Dear Lena,Thank you for your 5-star review. We have some of the best amenities and staff that make our resort so special. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, quiet and spacious accommodations, relaxing!
Stayed 2 nights in Apr 2024
Response from Mark B on Apr 8, 2024
Dear Wendy,Thank you for your 5-star review. I am pleased to know you had an enjoyable stay with us. We feel we have some of the best amenities and staff that provide our guests with an amazing experience. Thanks for your feedback. We look forward to your next trip.All the best,Mark BibbGeneral Manager

6/10 Okay

Matthew, Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We paid for a pool view room and we did not get it, but were charged for it.
Stayed 1 night in Apr 2024
Response from Mark B on Apr 3, 2024
Dear Matthew,Thank you for your review. I am sorry we did not fully meet your expectations. Please contact the hotel direct to discuss the rate you were charged. If there is a discrepancy, we work to resolve it. We hope you will consider staying with us again.Sincerely,Mark BibbGeneral Manager

10/10 Excellent

Debra

Traveled with group
Love it! Great area.
Stayed 2 nights in Mar 2024
Response from Mark B on Mar 26, 2024
Dear Debra,Thank you for your 5-star review of our resort. We are happy you found the amenities and service to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this resort and will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Umberto Poma on Mar 25, 2024
Greetings Michael,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel. We look forward to hostingyou again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

6/10 Okay

Johanna

Traveled with family
Not that clean anymore compared 2017- facing parking lot and a parking entrance on 2 sides- despite a huge nightly rate, I asked for another room but was told that as I had not booked thru the hotel directly, they could not offer me another room. Not impressed and not going back!
Stayed 2 nights in Feb 2024
Response from Mark B on Mar 1, 2024
Dear Johanna,Thank you for your review. I am sorry we did not meet your expectations. During your stay the hotel was sold out and there were no available rooms to make a change. We hope you will reconsider and give us the opportunity to showcase a great stay for you. Should you decide to rebook with us, please contact us direct and we will make every effort to accommodate all your requests.Sincerely,Mark BibbGeneral Manager

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable!
Stayed 3 nights in Jan 2024
Response from Umberto Poma on Feb 14, 2024
Dear Susana,Thank you for taking the time to leave a 5-stars rating for Santa Maria Suites, it was an honor hostingyou. We were so glad to read that you enjoyed our super comfortable beds. We look forward to hostingyou again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of the suite, friendly staff, great restaurant
Stayed 1 night in Feb 2024
Response from Umberto Poma on Feb 3, 2024
Greetings Martin,Thank you very much for sharing this excellent review of Santa Maria Suites' staff and restaurant. We look forward to your next visit when you return to Key West. All the best, Umberto Poma, Front Office Manager.

10/10 Excellent

Vadim, Danbury

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, private, good parking lot but easy walking distance to most attractions
Stayed 5 nights in Jan 2024
Response from Umberto Poma on Feb 3, 2024
Greetings Vadim,Thank you very much for sharing this excellent review of Santa Maria Suite's amenities and location. We look forward to your next visit when you return to Key West. All the best, Umberto Poma, Front Office Manager.

6/10 Okay

stacy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in was terrible.... the front desk ladies were focused on many other things and I stood right in front of them for 15 minutes before they even greeted me. No smiles and a terrible attitude. I will say that Matilda made it right when i checked out. She apologized for the two other ladies and took excellent care of me. The hotel should really know how important she is to operations.
Stayed 1 night in Jan 2024
Response from Mark B on Feb 2, 2024
Dear Stacy,Thank you for submitting a review. I sincerely apologize for the experience you had. We have guidelines in place to ensure all our guests are welcomed with a smile. I have addressed this issue with the team to ensure we are consistently delivering great service to all our guest. Matilda is an excellent team member and is a valued associate. We hope you will consider staying with us again.

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding.
Stayed 13 nights in Jan 2024
Response from Jeff on Jan 29, 2024
Thank you for sharing this excellent 5-Star review of Santa Maria Suites. We appreciate you sharing that our team is outstanding and are thankful for this! We look forward to seeing you again, when you return to Key West.All the best,Jeff Swirsky, VP of Operations

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
without question the best place I have ever ben in
Stayed 9 nights in Jan 2024
Response from Jeff on Jan 18, 2024
Dennis,On behalf of the entire team at Santa Maria Suites we are very thankful our resort was the best place you have stayed at. We appreciate your feedback and excellent review and look forward to your next visit.All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway
Impeccable service and unexpected amenities helped to make our trip the perfect weekend getaway.
Stayed 3 nights in Jan 2024
Response from Jeff on Jan 18, 2024
Brooke,Thank you for sharing this excellent review of Santa Maria Suites. Our team and unexpected amenities are what make our resort so special, and we are glad you had the perfect weekend getaway. We hope that when you return to Key West, we will see you again.All the Best,Jeff Swirsky, VP of Operations

8/10 Good

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having two bedrooms and 2 baths with a full kitchen was wonderful. The kitchen island was big enough for all to gather at the same time.
Stayed 4 nights in Jan 2024
Response from Jeff on Jan 15, 2024
Thank you for sharing your recent very nice review of Santa Maria Suites. We are glad you felt our rooms are wonderful! We look forward to seeing you again if your plans have you returning to Key West.All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Tim

Stayed 5 nights in Jan 2024
Response from Mark B on Feb 2, 2024
Dear Tim, Thank you for your rating. We are happy to know you enjoyed the hotel and services. We look forward to your next visit. Sincerely,Mark BibbGeneral Manager

6/10 Okay

Nicole

Traveled with group
Disliked: Staff & service
Over priced, secret additional fees
The positive would be the place is nice and a fairly good in a quiet location. It’s also fairly large, we had a 2br 2 story condo, which is nice for a family or friends trip when you want to stay together. The negative, while the place is advertised to sleep 6(pull out couch) they will charge an additional $25 PER PERSON fee PER NIGHT once you arrive and hand you that form to list everyone. That’s in addition to the additional $45 per night resort fee( on top of their already high nightly rate which you would assume covers that) AND if your driving you will also pay a $20 per night parking fee. These fees apply regardless of who you book through including booking directly through the resort. Take into account that nothing comes with your already pricey stay, no continental breakfast no free drinks at pool not even one per day. It’s just another reason to over charge with nothing in return. Our condo was nice and they did include a bottle of wine and i would say it was pretty clean but the master bedroom toilet didn’t work the entire first day and night but was tended to the following day however they didn’t consider accommodating us with anything for the inconvenience of having to go all the way downstairs to use the bathroom in the middle of the night. Pool is nice, resort is tropical but beware of all these ridiculous fees which cost us an additional $115 each night of our stay. And when we spoke to the manager she couldn’t care less.
Stayed 3 nights in Dec 2023
Response from Jeff on Jan 31, 2024
Nicole,Thank you for taking the time to share your recent review of our hotel. We are glad that you enjoyed the 2-bedroom suite our pool and grounds and our location was quiet. We also appreciate the feedback on the additional charges. It is always our intention to be completely transparent with all of the charges our guests are responsible for on every website. We do offer the following amenities and services daily which are posted on our websites: daily beach service with lounge chairs, towels, and umbrellas, nightly turndown service that includes, chocolates, freshly baked muffins, dove ice cream bars and a refresh of any other items needed like bottled water, coffee, teas, our lobby and poolside bar offer fresh fruit daily, our pool has sunscreen available, we provide smoothies and bottled water all day to our guests at the pool and have an evening happy hour each night with free wine and hors d’oeuvres, our team is able to provide all concierge services. All the best,Jeff Swirsky, VP of Operations

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse place ever. Nothing good to say about them.
Response from Jeff on Dec 29, 2023
Ray,Sorry that you were not happy with your experience at our hotel. We appreciate you sharing this.All the Best,jeff Swirsky, VP of Operations

10/10 Excellent

David, Worthing

Stayed 3 nights in Dec 2023
Response from Jeff on Dec 29, 2023
Thanks for the very nice 5-Star review of Santa Maria Suites.We look forward to seeing you again.All the Best, Jeff Swirsky, VP of Operations

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would 100% stay again
This is an outstanding boutique hotel, beautiful from the curb, even nicer inside. Our suite was in excellent condition, extremely well-appointed, very clean, everything you need to cook, ice maker, daily service, friendly and attentive staff. Really the only complaint- it would be nice to have a smart TV for music, Netflix, etc. Also, the hotel should not permit people to run out to 'reserve' pool lounge chairs with a towel or book at 7am when they have no intention of going out there until 11am- you are either there using the lounger or not.
Stayed 7 nights in Dec 2023
Response from Jeff on Dec 25, 2023
Dear Jason,Thank you for taking the time to leave this Outstanding review of Santa Maria Suites. We are so glad you had such a wonderful experience and look forward to seeing you when you return to Key West. Thanks for recognizing how friendly and attentive our team is and how your suite was in excellent condition and very clean. We appreciate the additional recommendations relating to the in room tv entertainment.All the Best,Jeff Swirsky,VP of Operations

10/10 Excellent

Anne

Traveled with family
Excellent place close to Duval minus all the noise
Wonderful and helpful staff, super clean, comfortable beds, and great location. Hotel is situated close to one end of Duval Street and still so close to everything which is great if you are trying to avoid noise and congestion. Very modern resort, beautiful pool area, full kitchen, and washer and dryer.
Stayed 2 nights in Dec 2023
Response from Jeff on Dec 21, 2023
Thank you very much for taking the time to leave your Excellent review of Santa Maria Suites. We are so pleased to know you loved our wonderful, helpful team, comfortable beds beautifully appointed suites and perfect location. We have many superstars on our team we are extremely proud of and are dedicated to providing amazing guest service. We look forward to hosting your next trip.All the Best, Jeff Swirsky, VP of Operations

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Jeff on Dec 18, 2023
Jason,Thanks for sharing your Excellent review of Santa Maria Suites. We hope to see you again soon.All the Best, Jeff Swirsky, VP of Operations

10/10 Excellent

Lawrence Leonard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the pool area was great!
Stayed 4 nights in Dec 2023
Response from Jeff on Dec 17, 2023
Thanks for sharing your 5-Star review of our hotel. We appreciate the feedback and are glad you felt our location and pool were great. We look forward to seeing you the next time you return to Key West.All the Best,Jeff Swirsky, VP of Operations

2/10 Terrible

Natale

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from Jeff on Dec 17, 2023
Thanks for your recent review of our hotel. We appreciate you sharing this and are sorry that we did not exceed your expectations. All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Daiva

Stayed 3 nights in Dec 2023
Response from Jeff on Dec 15, 2023
Thank you for sharing your 5-Star review of Santa Maria Suites. We look forward to your next stay with us.All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Janice, Virginia Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet and safe! The suites are spacious and clean. The staff is extremely helpful. Matilda took great care of us! Do yourself a favor and rent bikes at the hotel. It’s so easy to get around town!
Stayed 4 nights in Dec 2023
Response from Jeff on Dec 14, 2023
Dear Janice,Thank you so much for taking the time to leave this Excellent review of Santa Maria Suites. We appreciate the detailed feedback you provided on how spacious and clean our suites are as well as our excellent and safe location. We have many superstars like Matilda on our team that are dedicated to providing amazing guest service. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We are glad you had an opportunity to rent one of the onsite bikes and look forward to hosting your next trip. All the Best, Jeff Swirsky, VP of Operations

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Beautiful pool area. Helpful and friendly staff
Response from Umberto Poma on Feb 14, 2024
Dear Bruce,Thank you for taking the time to leave a 4-stars rating for Santa Maria Suites, it was an honor hostingyou. We were so glad to read that you enjoyed our great resort, pool and our helpful & friendly staff. We look forward to hostingyou again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

10/10 Excellent

Jennifer, Bridgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Santa Maria Suites. The staff was exceptional and helpful. The rooms were so clean. Everyday the staff came in to tidy up rooms and they wipes the bathrooms down daily. Every afternoon they dropped off new coffee k-cups, chocolate and ice cream bars. The pool area was clean and had plenty of seating. It was the most perfect weekend!!
Stayed 4 nights in Dec 2023
Response from Jeff on Dec 8, 2023
Dear Jennifer,Thank you so much for taking the time to leave your Perfect Weekend 5-Star review of Santa Maria Suites. We have many superstars on our team that are dedicated to providing amazing guest service. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to hosting your next trip. All the Best, Jeff Swirsky, VP of Operations

10/10 Excellent

SANDRA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scandinavian design, nice pool area, clean quiet rooms. Prompt attention to requests.
Stayed 2 nights in Nov 2023
Response from Jeff on Nov 28, 2023
Thanks for taking the time to share your Excellent 5-Star review of Santa Maria Suites. We are happy to see that you enjoyed your stay and hope to see you again soon.All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay.
Stayed 5 nights in Nov 2023
Response from Jeff on Nov 28, 2023
Thanks for your 5 star review. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to seeing you again if you return to Key West.All the Best, Jeff Swirsky, VP of Operations

10/10 Excellent

Yovani

Stayed 2 nights in Sep 2023
Response from Jeff on Dec 11, 2023
Thank you for taking the time to share your recent 5-star review of Santa Maria Suites. We look forward to seeing you again soon.All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Jeff on Nov 13, 2023
Thanks for sharing your excellent review. We hope to see you at Santa Maria Suites again.All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and quiet, but next block over to Duval Street. Everything within walking distance and best Cuban sandwich across street. We rented a 6 passenger golf cart that the lady at front desk arranged to be delivered to our room.
Stayed 2 nights in Nov 2023
Response from Jeff on Nov 13, 2023
Thank you for taking the time to share your Excellent review of Santa Maria Suites. We look forward to seeing you again soon.All the best,Jeff Swirsky, VP of Operations

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property grounds beautiful and well maintained. Staff was fantastic. Suite rooms with multiple bedrooms and bathrooms worked like a dream for our family vacation.
Stayed 2 nights in Oct 2023
Response from Jeff on Oct 26, 2023
Dear Crystal,Thank you sharing your Excellent, 5 Star review of Santa Maria Suites. We appreciate you sharing that our team is fantastic, the property and grounds were well maintained and beautiful and your accommodations worked like a dream for you and your family. All the Best,Jeff Swirsky, VP of Operations

10/10 Excellent

Leona, Riverview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times and each time it's been a wonderful experience! The cleanliness of the property, the friendly staff, and the proximity to Duval Street is perfect! Will always recommend the Santa Maria Suites to individuals planning a trip to Key West!
Stayed 2 nights in Oct 2023
Response from Jeff on Oct 21, 2023
Leona, thank you for being one of our frequent guests and for taking the time to leave our Santa Maria Suites a 5-star review. We are pleased that you always have wonderful experiences. We are thankful for our team as they work very hard to ensure the comments you recognized about our property’s cleanliness and how friendly our team is. Thanks for recommending us and we look forward to seeing you again soon.Warm Regards,Jeff Swirsky, VP of Operations

10/10 Excellent

Andrew Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely accommodating, the rooms are spacious, clean and well appointed. The suites themselves are well located. I cannot complain.
Stayed 6 nights in Oct 2023
Response from Jim on Oct 8, 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay. You wont regret it..
Stayed 2 nights in Oct 2023
Response from Jim on Oct 6, 2023
Thanks for taking the time to leave this Five Star Review of our Hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jim on Sep 22, 2023
Thanks for taking the time to leave this perfect 10 out of 10 review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very large - like a small apartment. Staff is super friendly and helpful. Would definitely recommend this hotel and stay here again.
Stayed 2 nights in Sep 2023
Response from Jim on Sep 21, 2023
Thanks for taking the time to leave this Five Star Review of our Hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely little spot with impeccable staff. I have already booked a trip back!
Stayed 3 nights in Aug 2023
Response from Jim on Sep 16, 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is an older resort that has been refurbished wonderfully! We love having a ground floor suite and fully equipped kitchen. The pool area is stunning and tranquil. Will be back!
Stayed 4 nights in Sep 2023
Response from Jim on Sep 15, 2023
Thanks so much for taking the time to leave this Five Star Review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Cheryl L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 4 nights in Sep 2023
Response from Jim on Sep 15, 2023
Thanks so much for taking the time to leave this Five Star Review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great place to stay.wonderful staff,beds are soft room are nice. You can walk or get an Uber for around $10 to where all the action is. Ice cream and muffins at night for free happy hour free wine. 10/10 Will definitely be back
Stayed 2 nights in Sep 2023
Response from Jeff on Oct 30, 2023
We truly appreciate your 10 out of 10 review! Thanks for being our guest. We are glad you enjoyed our amenities. We are very proud of our team and agree they are wonderful and appreciate you mentioning this.All the best,Jeff Swirsky, VP of Operations

10/10 Excellent

Mark A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Jim on Sep 10, 2023
Thanks so much for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jim on Sep 5, 2023
Thanks for taking the time to leave this Perfect review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2023
Response from Jim on Sep 2, 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Catarina

Stayed 5 nights in Aug 2023
Response from Jim on Sep 19, 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Ivette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a find
If you find a room don’t hesitate to book…I was also hesitant bc of price. Keep recommending this spot to others. Super clean and thoughtful layout of room, bedside included reading light and charging ports, lighting buttons. Walkable to the old town and 2 major temples. Enjoyed the rooftop twice and had others meet us there. Firepit drinks and snacks were great!
Stayed 4 nights in Aug 2023
Response from Jim on Sep 7, 2023
Thanks for taking the time to leave this Gem of a Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

SEOKJOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jim on Oct 1, 2023
Thanks for taking the time to leave this five Star Review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Excellent

Josh

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Love this place as a property owner this is what’s it’s about!
Stayed 2 nights in Aug 2023
Response from Jim on Aug 21, 2023
Thanks for taking the time to write this Five Star Review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations