Great Keys Getaway with rare private beach access
Posted Nov 29, 2016
Southernmost Beach Resort is at a great location, close to Duval Street and has a private beach which is a rare find in Key West, the hotel itself is wonderful with plenty of relaxation spots and pools, my only concern is the rooms closest to the lobby smell very musty and moldy, when we first arrived we noticed the very strong odor right as we opened the door, the staff was very accommodating and changed our room right away, the new room was still a bit musty but nothing compared to the first one.
Comment from Hotel Management
Dec 2, 2016 by Matt Babich, General Manager, Hotel Management
Thank you Julie for sharing your review. It is rewarding to know that our efforts to provide our guests with exceptional customer service were successful with you. I apologize that your first room was unsatisfactory but am relieved to know that our team was able to find you a room that met your expectations. We appreciate your feedback and hope we have an opportunity to make a future stay exceptional.