Ratings based on 634 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Epic!

Posted Jul 22, 2017
Easily the swankiest place I've ever stayed in- stylish, convenient, comfortable, and friendly. Staff had great things to say about the owner, so it's nice to know I'm supporting a nice guy!
3 out of 5
by A verified traveler from Atlanta, Georgia

Hotel charged extra for everything.

Posted Jul 4, 2017
Cons: The rooms are so expensive, why charge extra for the parking? If breakfast is included, why sneak it in as a convenience charge?
Hotel charged extra for everything from parking to breakfast buffet (that supposedly was included but was then listed as a convenience charge. A lot of people didn't eat breakfast, where they still charged? We will never book this place again.
Comment from Hotel Management
Jul 10, 2017 by Diana Weber, General Manager, Hotel Management
Thank you Michael for your review. We work hard to make sure every guest experience is wonderful. We do have a 5% resort fee paid upon arrival. If you need parking we do charge $21.50 per day. I do apologize it was not explained prior to your arrival. We all will work hard to make sure guest no prior to arrival. Thank you again for your kindness and taking the time to help us improve.
2 out of 5
by A verified traveler from Virginia

Very, very disappointed

Posted May 12, 2017
Cons: Staff, don't let outsiders use the facilities, fix the vents in the rooms so air flows more consistently, update the bathrooms
My husband and I planned a 2-night visit to help celebrate our wedding anniversary and were very much looking forward to our stay as we'd read many excellent reviews. Immediately after checking in we decided to relax by the pool and ocean. It's not a large space at all and there was a group of about 8 very young women (maybe 19/20 years old) next to our chairs talking and laughing and playing music incredibly loudly and just being rude. I was a little confused how this group was affording to stay at the hotel and my husband mentioned there was a sign out front of the hotel inviting people to come and enjoy the PUBLIC beach-front bar. So either these girls were taking advantage of this or were connected with people working at the hotel, but either way I felt incredibly frustrated that we had paid a LOT of money to stay here and anyone was welcome off the street to share this small space. By the way, not an isolated event; the next day others showed up and did the same thing! As for the included continental breakfast (that you pay for in fees), the hard boiled eggs were literally hard and rubbery, and the pastries inedible. If you didn't get to breakfast within the first hour, everything was basically gone and they don't restock. We found the staff off-putting our entire stay and borderline rude! The airflow in our room was odd so it was always freezing by the door and hot by the bed. I have already told friends and family to avoid this hotel. It is overpriced with bad service!
Comment from Hotel Management
Jun 6, 2017 by Diana Weber, Hotel Management
Thank you for taking the time to share your vacation experience. We love to hear how we can improve so we can provide the best service and experience. I will address every issue and respond to the best of my ability. Thank you again. Diana Weber, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CALIFORNIA

Living a dream

Posted May 5, 2017
I always admired this beautiful house when it was a private home ... staying there is a dream come true ... everything is wonderful and does have character ...
Comment from Hotel Management
May 9, 2017 by Diana Weber, General Manager, Hotel Management
Thank you so much Frank for all your kindness. We look forward to seeing you back at the Southernmost House Hotel.
5 out of 5
by A verified traveler

Quaint and quiet stay

Posted Apr 11, 2017 on Hotels
We were greeted with kindness and hospitality even though we checked in very late. Because we were so late getting in, we were offered the use of the full property the following day, as long as were checked out of our room. Michael, the owner, was VERY gracious and friendly. All of the staff we met were very helpful.
Comment from Hotel Management
Apr 12, 2017
Thank you so much for all your kindness. We love to hear our guest enjoy their stay in our little piece of paradise. We look forward to seeing you all back again soon! Diana Weber, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

a unique experience

Posted Apr 10, 2017 on Orbitz
Pros: it's great location, individuality, class and cleanliness, staff and amenities... I guess that's everything
Cons: make my stay longer
Location: close to everything...right on the strip but on the calmer end which was perfect
it was like staying on a TV location, so individual and above the norm. a truly memorable experience we are so glad we didnt choose a 'cookie cutter' place like all the rest. It oozed with personality, charm, and culture.
Comment from Hotel Management
Apr 16, 2017 by Diana Weber, General Manger, Hotel Management
Thank you so much Mick for all your kindness. We are all so happy you enjoyed your time in paradise. The team really enjoyed meeting you all an we look forward to your return soon. Diana Weber, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Awesome place. Pool open 24 hrs. Pool towels provided. Adults only which is nice. Away from the main area (north end) of Duval
Comment from Hotel Management
Apr 7, 2017 by Diana, Hotel Management
Thank you so much for your kind words. We look forward to seeing you back again soon. Diana Weber, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Awesome

Posted Apr 1, 2017
Our stay was awesome! It looks exactly like the pictures. Staff was very nice, bartender at the pool always remembers your order!
Comment from Hotel Management
Apr 7, 2017 by Diana Weber, Hotel Management
WOW! Thank you Katie! It was a pleasure meeting you all and I look forward to seeing you all again soon. I will make sure to share with the team. Diana Weber, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic victorian style hotel with pool on ocean.

Posted Mar 20, 2017
Pros: Quality, heated pool, and access for bike rental, location.
Cons: The price was a bit steep, plus we had to pay for parking on the property.
Location: Lots of nice eateries and shops nearby, but feeling like you had your own privacy by the pool.
We spent one night in this hotel and enjoyed the amenities of an outdoor bar, heated pool, ocean front patio, and bicycle rental. The location is in the quieter part of Key West,but a short bicycle ride to the hub bub of Duval Street and the port.
Comment from Hotel Management
Apr 7, 2017 by Diana Weber, Hotel Management
Thank you so much for all your kind words. We love to hear our guest enjoy our little piece of paradise. We look forward to seeing you back again soon. Diana Weber, General Manager
5 out of 5
by ALINE

Great stay

Posted Mar 19, 2017 on Hotels
I loved the Victorian key west style of the hotel and the town atmosphere..
Comment from Hotel Management
Apr 8, 2017
Thank you so much Aline for all your kindness. We look forward to seeing you back again soon! Diana Weber, General Manager