Ratings based on 218 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, awful parking

Posted Feb 20, 2017
Pros: Staff and free breakfast.
Cons: Parking, free transportation to nearby attractions. Streets and parking are horrible and finding spots are a challenge
Location: Somewhat near attractions but did not want to $30 for on-and-off trolley or pedicabs to get there.
Parking is tough around the hotel -some spots in back, but street is crowded. Queen bed seemed small for queen. Small bathroom and had to struggle to put in handicap stool, which stuck out of shower. Great staff and breakfast buffet. High price but so are most hotels in Key West.
Comment from Hotel Management
Feb 25, 2017 by Tricia PR MGR, Hotel Management
Hello, thank you for staying with us, we appreciate your feedback, it helps us to continue to grow and improve. As you know our hotel is located in a section of the island that is actually a residential neighborhood, that is one of many positive things about our hotel. The neighborhood is nice and quiet and away from the craziness of Duval BUT only a few short blocks away. We do have limited parking available - first come, first serve. However there is plenty of parking on most of the side streets. As with many of the old hotels some of our rooms are smaller HOWEVER we do have some nice beautiful suites that include full working kitchens. We will be giving the hotel a face lift this summer so we hope you will come back and visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Cons: Front lobby friendliness
It was a place to sleep,i'll leave it at that. It was about a mile away from Duval st wasn't to bad of a walk. I couldn't imagine walking from that location in the summer.
Comment from Hotel Management
Feb 25, 2017 by Tricia PR MGR, Hotel Management
Hi, we are a few blocks from Duval Street which is one of the pro's - you can come relax by our nice pool and get away from the craziness. We are actually thinking about testing out a shuttle service this summer.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston ma

Nice hotel, friendly staff

Posted Feb 11, 2017
It was a nice stay. Friendly staff very accommodating. Breakfast was good and bike rentals a plus!
Comment from Hotel Management
Feb 25, 2017 by Tricia PR MGR, Hotel Management
Thank you for staying with us and for your kind words! We hope you will come and stay with us again - we have a great Guest Rewards Program!
4 out of 5
Recommended
for Everyone
by A verified traveler

Value for money

Posted Jan 26, 2017
Only drawback is tjat on Expedia they claim Free parking but It should be free parking upon availability. It was a hustle to to find a place to park. Breakfast is good but quite basic Overall it's good.
Comment from Hotel Management
Feb 25, 2017 by Tricia PR MGR, Hotel Management
Thank you for staying with us and we appreciate your feedback it helps us to continue to improve. We do have limited parking spaces BUT many parking opportunities in the neighborhood.
4 out of 5
by Robert

Nice clean and comfortable like an old shoe

Posted Jan 16, 2017 on Hotels
Great location but if you expect parking to be easy think again. We were lucky and found parking on the street a block away. The Free Parking part of the add is a bit misleading. The property is old but charming and comfortable and the staff, except the sourpuss behind the pool breakfast area, was very friendly and welcoming. The room was very neat and clean and overall we enjoyed our stay of 2 nights.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Hi, Thank you for staying with us! We appreciate your feedback for this is how we can continue to grow. We do have some limited parking available - it's first come, first serve. But the neighborhood usually has an abundance of spaces, as you found out. We hope you will come back and visit. We have a nice guest rewards program!
1 out of 5
by A verified traveler

Very bad stay

Posted Jan 4, 2017 on Hotels
Small old room. Awful hotel.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
We are very sorry you did not enjoy your stay. Please let us know what went wrong for with feedback we can change and improve. Thanks, Tricia PR MGR
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Really enjoy my stay!

Posted Jan 2, 2017
We stayed for three nights and really enjoyed. Staff are super friendly and nice and helpful! Walking distance to most of the scenic spots. Highly recommend!
Comment from Hotel Management
Feb 28, 2017 by Tricia PR MGR, Hotel Management
Thank you for staying with us and for your kind words. We are happy you enjoyed your time here in Key West. We hope you will come again and when you do please contact us as we have a great guest rewards program
4 out of 5
by Xinyi

This traveler left a rating score only Posted Dec 31, 2016 on Hotels
4 out of 5
by A verified traveler

Nice place to stay

Posted Dec 26, 2016 on Hotels
The place was clean and had all the necessary amenities. However parking might be a problem because of limited options available.
4 out of 5
by A verified traveler

Simple island style

Posted Dec 12, 2016 on Hotels
The room was very clean. Simply furnished but comfortable. This is a real Caribbean island style hotel. Friendly staff, nice pool, good free breakfast.