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Reviews of Hotel Europa

3 out of 5
Hotel Europa
Via Monfalcone 52, Foggia, FG

Reviews

6.0
Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 10 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

7.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Well, Hotel Europa is close to the train station, and that is a big plus. The room was beautiful but the place was desolate. The police walking out as we were walking in, and then another police officer exiting the elevator, made me feel uncomfortable. Breakfast was not bad--clearly laid out fresh in the morning--but the dining room was unstaffed when we were there. One other person in the dining room encouraged us to go into the "authorized personnel" area to get cups for the coffee machine. The bedsprings seemed old and not real comfortable. Ironically we paid more for this room than we did for rooms in Milan and Rome and more for this room than in other cities in the South during a visit last year. Perhaps more people visit later in the season and the place doesn't look so much like a ghost town--I just don't know.
Stayed 1 night in May 2018
Response from Claudio C on May 24, 2018
Dear Guest, First of all thank you for having being our guest and for your review. I want to clarify that the Police officers you met in our Property were our guests just like you. Thank you for the good review for the room and for the breakfast, however we never have Restaurant service for lunch or dinner. Also on the buffet table we always leave cups for water and coffees for our guests. In regards of the price, in order to have the best rate we kindly ask to contact the Property directly and avoid the payment of several fees. (I don' t even know the full rate you paid). With this being said, I really hope to welcome you again in our Property, and I will be glad to offer a free upgrade in one of our Suites. Kind Regards Claudio

6/10 Okay

Prof. S., USA

Disliked: Staff & service, room comfort
Hotel very close to the train station. Clean.
The hotel staff is not that friendly. Not rude either, but not pleasant. The breakfast buffet is OK. The room is clean, but the beds are stiff and the wardrobe had literally 4 hangers and they looked like they had been picked out of the garbage. The cleaning staff turned my air conditioning off while I was gone so I returned to a very warm room after a full day of work. The desk is completely taken over by the tv. There is one outlet in the entire room that is accessible to charge your electronics. The price is low and commensurate to the service. Overall not terrible, but not great if you are traveling for business.
Stayed 2 nights in Jul 2017
Response from Claudio C on Jul 12, 2017
Dear Guest, thank you very much for having been our guest and for the time you have dedicated to write your review. We are constantly working in order to improve our services and offer a better stay to all our guests. I' m inviting you for your future stay in town, offering an upgrade to a superior room, and personally value our improvement. Best regards, Claudio

8/10 Good

Happy, Tx

Liked: Cleanliness, staff & service
great to catch train
Very convenient for us to have to catch a train early the next morning. Walking distance.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not a nice area
...think Newark, NJ. The bad part. Air conditioning was non-existent, staff was not friendly. Hotel was clean, room was fine in and of itself. The surrounding neighborhood is pretty awful, though a few restaurants close by were decent enough.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vincenzo Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Forte ritardo del treno frecciarossa 8813 impossibile proseguire il viaggio , ho cercato hotel in Foggia, ho trovato hotel Europa dove ho pernottato. Ottimo hotel 3 stelle dove anche se per una notte mi sono trovato bene.
Stayed 1 night in Apr 2023
Response from claudio on Jun 5, 2023
Gentilissimo, La ringrazio molto per la recensioneLa attendiamo per i Suoi futuri soggiorni in cittàcordiali saluti

6/10 Okay

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

Francesco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo soggiorno
Ottima accoglienza, camere molto grandi e pulite. Colazione da migliorare, probabilmente il covid in questo momento ha creato delle difficoltà di gestione, ma nel totale il soggiorno è andato molto bene.
Stayed 1 night in Jul 2020
Response from Claudio on Jul 20, 2020
Gentilissimo, LA ringrazio molto della valutazione, Le confermo che le restrizioni anti-Covid hanno impedito l' utilizzo del buffet così come era predisposto. Auspichiamo di riceverla nuovamente e colgo l' occasione per salutare cordialmente.

6/10 Okay

Lauro César

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel en zona conflictiva
El hotel está bien pero está cerca de la estación de tren y bus que es una zona un poco conflictiva; el ambiente no es muy bueno y da miedo salir de noche.
Stayed 4 nights in Sep 2018
Response from Claudio on Sep 24, 2018
Dear Guest, thank you for your review. However I really don' t understand why it is so bad, since you liked the Hotel and the staff. Please consider the option to retire your review, since you are reviewing the Hotel and not the neighborhood.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Buon albergo anche se non economico
L'albergo è vicinissimo alla stazione, in un quartiere piuttosto discutibile e non frequentato proprio da intellettuali francesi.... Però ha tutto quello che serve, è pulito, letti comodi, tv, accessori vari, ed è ad un passo dal centro. La colazione mi è sembrata buona. Personale disponibilissimo, mi hanno permesso di lasciare bagaglio per tutto il giorno del check out. Prezzo non economico, però l'esperienza è stata positiva
Stayed 1 night in Oct 2017
Response from Claudio C. on Nov 1, 2017
Gentile Cliente, La ringrazio per essere stato nostro ospite e per aver dedicato il suo tempo ad esprimere la Sua valutazione. La invito ad essere nuovamente nostro ospite e contattandoci direttamente riusciremo ad offrirle un trattamento sicuramente migliore. Cordiali Saluti, Claudio

4/10 Poor

Giannetto

Liked: Room comfort
Senza infamia e senza lode
Sono stato due giorni. La camera ed il bagno niente male. Colazione appena sufficiente. Garage NON COMPRESO, CARISSIMO (20 euro al giorno!)
Stayed 2 nights in Oct 2017
Gentile Sig. Giannetto, innanzitutto la ringrazio per essere stato nostro ospite e per aver dedicato il Suo tempo ad esprimere la sua valutazione. Mi rincresce sapere che il costo del Garage (Servizio facoltativo su richiesta del cliente) abbia inciso così tanto sulla valutazione complessiva. Ad ogni modo sarà nostra premura offrirle un trattamento personalizzato per i suoi futuri soggiorni. Cordialmente Claudio

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
ホスピタリティなし
スタッフのおばさんが感じ悪い。家族経営のホテルらしく、スタッフの対応は適当。サービスやおもてなしは期待しない方がいい。ツインで予約したのにダブルの部屋に案内されたり、フロントに人がいなかったり、廊下の電気が消えていてけていて暗かったりと、観光目的で滞在すると少し寂しい気持ちになる。清潔感があってきれいなホテルなだけに残念。駅からは近いので、移動には便利。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michele, Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stanza pulita e ampia
Stanza molto confortevole, personale disponibile e buon giudizio generale, migliorabile la colazione

2/10 Terrible

ヤマダ, 大阪市

Disliked: Staff & service, room comfort
評価以前の問題 泊らない方が良いです
部屋の設備とかは普通です スタッフが最悪 愛想が悪いのは良いのですが 動作に機敏さがない 部屋の掃除が行き届いていない 浴室にシャンプーの袋の切れ端が残っていたりコップがなかったり さらにチェックアウトの時に 宿泊税として7ユーロ請求されました 後で気付いたのですが高いですよねこれ その時は素直に従って細かいお金が無いので20ユーロ紙幣を渡すとお釣りを返してこない 文句を言うとレシートに宿泊税が20ユーロと書く、さらに文句を言うと渋々お釣りを返してきたのですが10ユーロしか返してこない さらに催促するとコインを裏向けて返してくる、まだこの段階で小銭を誤魔化そうとする 最後は小銭が無いとの事でした そんな訳でスタッフの感じが悪く 最初から最後まで居心地の悪い滞在となりました 旅行者にとって街の基点ともなるべきホテルが安心できないと その街自体の印象も悪くなります たぶん二度とホテルだけではなく フォッジャの街自体に行かないと思います もっとホテルは街の顔になっている事を自覚すべき
??

6/10 Okay

Galatone, Galatone

Internet solo nella hall
Internet solo nella hall
Response from General Manager on Nov 2, 2016
Gentile Cliente, gradirei informarla che la connessione internet Wifi è attiva in tutta la struttura dal 2014. cordialmente Claudio

6/10 Okay

Verified traveler

6/10 Okay

Renate, Schweiz

Liked: Staff & service, property conditions & facilities
Das Hotel liegt gleich beim Bahnhof
Frühstück ist nicht besonders vor allem ab 9h30 ist fast alles schon abgeräumt. ich musste immer nachfragen. kann ich einen Saft bekommen, Konfi usw. war alles schon versorgt. Die zuständige Person war nicht freundlich. Rezeption und vor allem in der Nacht einschecken war sehr gut und alle freundlich

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Comodo per una vacanza molto meno per viaggi d'affari, in cui il tempo e la cortesia fanno la differenza...