Ratings based on 1,962 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
Friendly staff, clean and comfortable room. Nothing negative to report.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Very nice hotel. My family was very comfortable. I loved the suite.
Comment from Hotel Management
Jan 17, 2018 by Nikko, Hotel Management
Traveler, we are truly happy to hear that you and your family enjoyed your stay! We are known to have some of the best suites in town and very spacious! We hope that you will choose us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Khartoum

Near WB and IMF HQ

Posted Jan 12, 2018
This is my second time and it was as excellent as first
Comment from Hotel Management
Jan 19, 2018 by Nikko, Hotel Management
We are excited to hear that you enjoyed your second trip with us! this really does make us very exited! If there is anything we can do to enhance your future stay please call us directly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
Nice and comfortable. Adrian is very helpful and accommodating I would recommend this hotel. Great view from top floor
Comment from Hotel Management
Jan 9, 2018 by Nikko, Hotel Management
Traveler, We are thrilled to hear that you enjoyed our rooms and the service! I will personally let Adrian know that you enjoyed his assistance in particular. Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for accessing the sights

Posted Jan 6, 2018
Pros: See above
Cons: See above
Location: Georgetown is really close. There seem to be good restaurants nearby. If you're a walker, you can walk to all of the major attractions.
Hotel staff were very friendly. They helped with areas that were probably outside of their normal job description. The Wi-Fi was really spotty the second day we were there, so that presented a problem. The phone connection in the room also wasn't strong on the second night (possibly due to weather conditions?). The restaurant presented some nice breakfast options. The beds were comfortable. I would stay here again.
Comment from Hotel Management
Jan 9, 2018 by Nikko, Hotel Management
Traveler, We are thrilled to hear hear from you so soon after you departure. We take your feedback very seriously and are working to improve the issues you have brought to our attention. We thank you for your under standing. On a more positive note, I am really happy to hear that you enjoyed your overall stay and intend on returning. Thanks you for choosing Avenue Suites!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice and clean hotel

Posted Jan 4, 2018
Great staff, comfortable rooms, close to many atraccions
Comment from Hotel Management
Jan 4, 2018 by Aaron Z Wallace, Hotel Management
Thank you so much Euler. We are thrilled that you enjoyed us so much. Hope to see you again soon!
3 out of 5
by A verified traveler from Charlotte

Avenue Suites review

Posted Jan 1, 2018
Pros: Location
Cons: Quality of the rooms, upgrade kitchen with utensils and improve the billing process
Hotel ambience was good, staff was courteous and helpful. Rooms require carpet and kitchen upgrades, looked a bit dirty. Hotel charged me more than what Expedia provided as a final charge and was on call with expedia customer service person going back and forth with the hotel without resolution. Requested to talk Expedia supervisor and was put on a long hold. After an hour, Expedia called us back and the supervisor was able to get to the root cause of the issue.
Comment from Hotel Management
Jan 5, 2018 by Aaron Z Wallace, Hotel Management
Wow! It seems like there were definitely some moments that we simply didnt make it to the pass. I am sorry that that was the case. It does seem that the issue you experienced was resolved and we do hope that we can welcome you back in the future so we can truly show you what this team is truly capable of.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gualeguaychú Entre Rios Argentina.

Best hotel close to downtown and all monuments..

Posted Dec 29, 2017
The staff was very polite and u can see them doing differents task.
Comment from Hotel Management
Jan 1, 2018 by Aaron Z Wallace, Hotel Management
Thank you so much for such kind recognition of our team. We will make certain to celebrate your feedback with them. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff!

Posted Dec 20, 2017
Everyone was very friendly from front desk to bar & valet staff! Awesome customer service! 👍
Comment from Hotel Management
Dec 20, 2017 by Aaron Z Wallace, Hotel Management
This is so wonderful to hear. Thank you so much for these comments. I will make certain to celebrate this with the team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
The staff is fantasti. I would stay here again. c
Comment from Hotel Management
Dec 16, 2017 by Aaron Z Wallace, Hotel Management
Thank you so much for such kind words. We cannot wait to see you back again!